Strategic Account Manager - UK Wholesale

Posted 2 Days Ago
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London, Greater London, England, GBR
In-Office
Senior level
Fintech
The Role
Manage and grow relationships with wealth managers, banks, DFMs and other wholesale clients. Deliver net new cash flow, AUM and retention targets, provide market insight, lead account plans, represent Vanguard at industry events, coach junior team members, and support product and competitor intelligence.
Summary Generated by Built In
Own responsibility for new business development and relationship management with key 3rd party relationships including wealth managers, banks, DFMs and other wholesale clients

Own responsibility for new business development and relationship management with key 3rd party relationships including wealth managers, banks, DFMs and other wholesale clients.

Duties and Responsibilities

  • Works with the rest of the wholesale team to develop new relationships, maintain, deepen and broaden existing relationships with the larger and more established wealth management firms, retail and private banks, asset managers and other wholesale clients. Is responsible for a panel of clients including some of Vanguard's largest UK client relationships.
  • Achieves Net new Cash Flow, AUM and retention targets within the spirit of Vanguard's Code of Ethics. Index ETFs, Index mutual funds, active mutual funds and ETFs product knowledge will be essential.
  • Develops and maintains a high level of expertise related to industry & marketplace development. Utilises this knowledge to become a trusted partner to key Wholesale clients.
  • Understands the Wealth Manager landscape and produces targeted, segmented prospect lists; prioritises sales activities by value and assists Sales Executive colleagues to focus on the priority targets where appropriate.
  • Develops and builds relationship with  Wealth managers, banks and Discretionary Adviser Groups through face to face contact, workshops, conference participation and other industry events.
  • Thoroughly understands the philosophy and dynamics of the wholesale marketplace (investment philosophy, client base, product preference, etc.). Acts as a trusted adviser/consultant in matching needs with Vanguard products and services.  Educates clients on the benefits of Vanguard and our product offerings.  Shows sound understanding of individual clients and tailors Account Management approach accordingly
  • Identifies key influencers within specified market/territory & leverages these resources to build Vanguard awareness.
  • Raises awareness of Vanguard investment products & related services and delivers key Vanguard messages through targeted prospecting activities with the target segment. Informs the Vanguard product development approach through insight of the requirements of this client segment.
  • Maintains conversation with a wide audience on a systematic basis; sets & delivers clear, ongoing communication plan with key Wealth managers and Discretionary clients to build the Vanguard brand.  Delivers thought leadership presentations at industry/adviser events/speaking opportunities.
  • Serves as a coach and role model to more junior team members.
  • Employs world class account management best practices, including key account plans which are shared with senior management
  • Gathers and shares competitor and client intelligence with other divisions (e.g. Marketing and PRD) to improve Vanguard proposition.  Serves as the subject matter expert for Wholesale within Vanguard; acts as the face of Wholesale when participating in broader internal projects and as an ambassador for Vanguard.
  • Participates in other projects and performs other duties as assigned.

Qualifications

  • Undergraduate degree or equivalent combination of experience and training.  Minimum Diploma in Financial Planning (Dip PFS) or Investment Management Certificate ( IMC).
  • Minimum five years relevant financial services industry within the Wealth Manager market segment.
  • Superior oral and written communication skills.
  • Demonstrated executive presence, poise, and presentation skills.
  • Ability to work independently and adapt quickly and resourcefully to changing situations.
  • Excellent relationship management skills.
  • Thorough knowledge of investments and competitive environment.

Special Factors
London based but frequent travel expected.

FCA Role: Yes
T&C Role: Yes
Certified Role: Yes

Vanguard is not offering visa sponsorship for this position.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Skills Required

  • Undergraduate degree or equivalent combination of experience and training
  • Minimum Diploma in Financial Planning (Dip PFS) or Investment Management Certificate (IMC)
  • Minimum five years relevant financial services industry experience within the Wealth Manager market segment
  • Thorough knowledge of investments, index and ETF products, and competitive environment
  • Superior oral and written communication skills and presentation ability
  • Demonstrated executive presence, poise, and presentation skills
  • Excellent relationship management skills
  • Ability to work independently and adapt quickly and resourcefully
  • FCA-regulated / certified role compliance (FCA Role: Yes, Certified Role: Yes)

Vanguard Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vanguard and has not been reviewed or approved by Vanguard.

  • Retirement Support Retirement support appears unusually strong through a 401(k) design that includes a match plus an additional employer contribution, which can materially lift long-term total rewards. HSA seeding and an enhanced employer match further strengthen the savings-and-benefits value of the package.
  • Wellbeing & Lifestyle Benefits Wellbeing and lifestyle support is reinforced by a sizable annual FlexFund stipend that can be applied across many day-to-day categories such as fitness, childcare, and other personal expenses. On-site or virtual clinics and fitness options add practical health and wellness convenience.
  • Affordable Benefits Healthcare and related benefits are positioned as comparatively affordable via heavily subsidized medical plans and broad coverage options. This affordability can offset moderate base pay for employees who place higher value on out-of-pocket cost reductions.

Vanguard Insights

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The Company
Charlotte, NC
20,252 Employees
Year Founded: 1975

What We Do

We are a community of 30 million who think – and feel – differently about investing. Together, we’re changing the way the world invests. Since our founding in 1975, helping our investors achieve their goals is our sole reason for existence. With no other parties to answer to and therefore no conflicting loyalties, we make every decision—like keeping investing costs as low as possible—with only your needs in mind. Vanguard is one of the world's largest investment companies, offering a large selection of high-quality low-cost mutual funds, ETFs, advice, and related services. Individual and institutional investors, financial professionals, and plan sponsors can benefit from the size, stability, and experience Vanguard offers. As of April 30, 2019, we managed more than $5.6 trillion in global assets. In addition, we have 189 funds in the United States and 225 funds in global markets. For Commenting Guidelines & Important information, visit here: http://vanguard.com/linkedin Vanguard Marketing Corporation, Distributor.

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