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Role: - Strategic Account Manager
Location: - Pune
Key Responsibilities
- Complete Ownership of existing accounts.
- Periodic Meetings with all customers in the portfolio.
- Ensuring touch points in different business segment of customers in the portfolio.
- Ensure Retention rate of 85% and upwards on the existing account base.
- Explore opportunities of upselling accounts through Cross- Sell / Upsell via other D&B product & offerings.
- Ensuring Upsell of ESG Reports to all customers in the portfolio.
- Identifying Market Research opportunities in the existing accounts and build pipeline of the same.
- Identification and planning through risk profiling – High / Low and accordingly plan sales and revenue fulfillment.
- Ensuring timely renewal of all the existing accounts while maintaining service levels and escalations both internally and externally.
- Responsible for the overall Accounts Receivables, Document collection for the allotted accounts.
- Provide industry updates / D&B updates on products, literature, CFO club initiatives, etc., at regular intervals to clients and maintain a constant relationship with the existing customers through courtesy meetings.
- Ensure Bundled sales of D-U-N-S Registered & ESG Registered in existing accounts, comprising at least 35% of volumes allocated.
- Would be responsible for the business targets of self.
Operations
- Always ensure process adherence and error free timely delivery of projects.
- Liaising with the operations team for a smooth delivery of the product and ensuring the service expectations of the customers are met.
- Maintaining the data/client contact details in appropriate data warehouses hygienically.
- Progress Reviews and Forecasting Reports are filed periodically as required by the Management.
- Regular update of all the activities in the tools provided and track the movement of all such activities.
Key Requirements
- MBA or any post-graduation with relevant experience of 3-5 years in business development.
- Should have good knowledge of the local commercial and Industrial Belts.
- Ability to comprehend and analyze financial statements.
- Highly articulate with excellent business communication (verbal and written) skills and presentation skills suitable for a global corporate environment.
- Should not have apprehensions to travel beyond city limits for the interest of business.
- Strong analytical skills and ability to provide value added insights.
- Possesses excellent MS-Excel, MS-PowerPoint, and MS-Word skills.
Competencies
- Strong interpersonal skills.
- Proven selling skills, especially handling key accounts.
- Strong Communication and Presentation skills.
- Strong research and analytical skills.
- Understanding of the basics of financials and accounting.
- An understanding on the Corporate Business Models across industries, Industry Trends, Market Behavior etc.
Primary Interactions
- Managing Directors/Directors, CXO’s/CFOs/ Head Finance/Head IR/ Head Treasury.
Secondary Interactions
- Finance, HR, Facility, IT Infrastructure, Heads of Other SBU.
All Dun & Bradstreet job postings can be found at https://www.dnb.com/about-us/careers-and-people/joblistings.html and https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.
Dun & Bradstreet Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Dun & Bradstreet and has not been reviewed or approved by Dun & Bradstreet.
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Leave & Time Off Breadth — Vacation time starts strong and increases with tenure, complemented by paid holidays, a floating holiday, volunteer hours, and an “Unsick Day” for preventive care. Together these options create a robust and varied time-off program.
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Parental & Family Support — Primary caregivers can receive up to 16 weeks of paid parental leave after one year of employment, with shorter leave for secondary caregivers and provisions for fostering or guardianship. Adoption assistance is also available.
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Healthcare Strength — Comprehensive medical, dental, and vision coverage is offered alongside FSA/HSA options, mental-health support, and discounted fitness programs. HDHP enrollees receive employer HSA funding in addition to employer-paid basic life and short-term disability coverage.
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What We Do
Dun & Bradstreet, a leading global provider of business decisioning data and analytics, enables companies around the world to improve their business performance. Dun & Bradstreet’s Data Cloud fuels solutions and delivers insights that empower customers to accelerate revenue, lower cost, mitigate risk, and transform their businesses. Since 1841, companies of every size have relied on Dun & Bradstreet to help them manage risk and reveal opportunity. For more information on Dun & Bradstreet, please visit www.dnb.com.
Why Work With Us
We are at a transformational moment in our company journey, and we’re excited about it. Each day, we are taking steps to transform our culture into one that activates our people’s best work, exploring what needs to change to accelerate creativity and innovation, and challenging ourselves to think differently about how we interact.
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