Strategic Account Manager - London

Posted 3 Days Ago
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London, Greater London, England, GBR
In-Office
Junior
Artificial Intelligence • Social Media • Software
The Role
Own and grow enterprise and mid-market customer accounts, serving as the primary commercial contact. Build executive relationships, secure renewals, drive upsells and expansion, demonstrate ROI using performance data, forecast revenue, and meet retention and growth quotas. Collaborate with Customer Success Managers to improve adoption and account health while identifying new use cases and stakeholders.
Summary Generated by Built In
Shape the future of search.
 
About BrightEdge 
 
BrightEdge is a leading enterprise SEO and content performance platform that helps companies understand how their digital content drives real business results. Founded in 2007, we’re trusted by thousands of organizations across more than 80 countries, including brands like Microsoft and Visa. Our platform combines powerful data and AI-driven insights allowing our customers to plan, optimize, and measure campaigns based on real-time content performance. 
 
What sets BrightEdge apart are our people. With 400+ global employees across 7 offices, we foster a collaborative, curious, and supportive environment where smart ideas are encouraged and impact is visible. If you enjoy solving meaningful problems, learning new things, and working alongside talented teammates while helping shape the future of digital marketing, BrightEdge is a great place to build your career. 
 
About the Role
 
We’re hiring a Strategic Account Manager to own and grow a portfolio of enterprise customers. In this role, you’ll serve as a trusted advisor to senior marketing leaders, ensuring BrightEdge delivers ongoing, quantifiable value and remains a critical part of their digital strategy. This is a quota-carrying role for someone who thrives in executive conversations, understands how to prove ROI, and takes pride in retaining and expanding long-term customer relationships. 

How you'll spend your time:

  • Account Ownership: Manage a portfolio of enterprise and mid-market BrightEdge customers, serving as the primary commercial contact.

  • Executive Engagement: Build relationships with VP- and C-level marketing leaders to demonstrate value, align on goals, and secure renewals.

  • Revenue Growth: Drive renewals, upsells, and account expansion through strategic planning, multi-threading, and opportunity development.

  • Value Storytelling: Translate BrightEdge performance data into compelling presentations that demonstrate ROI and business impact.

  • Cross-Functional Collaboration: Partner with Customer Success Managers to drive adoption, account health, and long-term growth.

  • Quota Attainment: Forecast and close against monthly retention and expansion targets.

  • Strategic Customer Relationships: Engage directly with senior marketing executives at leading enterprise and mid-market organizations.

  • Growth Mindset: Identify and capture expansion opportunities by uncovering new use cases, stakeholders, and business needs within existing accounts.

What you’ll bring:

     
  • Sales Experience: 1–2 years in a quota-carrying SaaS Account Management or New Business role; MarTech experience preferred.

  • Revenue Performance: Proven success meeting or exceeding targets tied to MRR, renewals, or expansion.

  • Executive Presence: Ability to lead strategic conversations and influence senior-level stakeholders.

  • Presentation Skills: Strong storytelling and data-driven communication skills to demonstrate business value.

  • Sales Process & CRM: Experience managing end-to-end sales cycles; Salesforce preferred.

  • Communication & Organization: Excellent written and verbal communication, time management, and organizational skills.

  • Education: Bachelor’s degree required.

Benefits:

  • Competitive salary and bonus 
  • Comprehensive benefits (including BUPA healthcare) 
  • Fully stocked kitchens 
  • Social events 
  • Opportunity to expand your experience and knowledge 
  • Smart and fun colleagues 
  • Central London location (Labs Holborn) 
  • Working in a fast-paced environment where you can make a difference 

How we work 
BrightEdge is an equal opportunity employer and is committed to building a diverse and inclusive workplace. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status.

If you’re excited about this role but don’t meet every qualification, we encourage you to apply. Imposter syndrome can hold great candidates back, and we believe potential and willingness to learn matter just as much as checking every box. We value diverse perspectives, experiences, and ways of thinking, and we’re committed to building a team where everyone feels they belong and can do their best work. 

Skills Required

  • 1-2 years of experience in a quota-carrying SaaS account management or new business role
  • Proven success meeting or exceeding targets tied to MRR, renewals, or expansion
  • Ability to lead strategic conversations and influence senior-level stakeholders
  • Strong storytelling and data-driven communication skills
  • Experience managing end-to-end sales cycles
  • Excellent written and verbal communication skills
  • Time management and organizational skills
  • Bachelor's degree
  • MarTech experience
  • Salesforce experience
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The Company
HQ: Foster City, CA
543 Employees
Year Founded: 2007

What We Do

As brands have become publishers, the digital world has become the most important distribution channel. The BrightEdge Content Performance Marketing platform helps brands Target Demand, Create and Optimize Content, and Measure Results to win on the content battleground. BrightEdge transforms online content into tangible business results, such as traffic, revenue, and engagement. Our platform is powered by an Artificial Intelligence engine, DataMind, and is the only company capable of web-wide, real-time measurement of digital content engagement across all digital channels, including search, social, and mobile.

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