At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department OverviewDRN, a Motorola Solutions company, equips LPR cameras to scan license plates every day, building up a historical scan database that serves the clients and the entire network in generating more hits and recoveries. DRN maintains the largest database of scans and the numbers continue to grow daily.
Job Description
Strategic Account Managers (SAMs) serve as the liaisons between the organization and its new, strategically important and large clients in relation to DRN’s Insurance vertical. They manage key account portfolios while establishing strong, long-term client and partner relationships. Regularly communicating with key clients and partners, they respond to and resolve specific queries as needed.
This Strategic Account Manager primary focus will be on Insurance customers and resellers in addition to a range of company products and services to assigned clients. The Insurance SAMs will suggest solutions, and innovative ideas that quickly and effectively meet client and project specifications. In addition to building relationships with clients, they have to be able to understand the needs and goals of specific clients and partners, and use that to introduce the company's products and services.
RESPONSIBILITIES
Establish productive, professional relationships with key personnel in assigned customer accounts.
Coordinate and collaborate with company personnel, including support, service, and management resources, in order to meet account performance objectives and clients’ expectations.
Proactively assesses, clarifies, and validates client needs on an ongoing basis.
Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts
Communicate the progress to both internal and external stakeholders.
Investigate clients’ requests and lead solution development efforts that best address client needs
Always strive to provide exceptional client experience
Make sure all deliverables arrive in good order, on time, and fulfill clients’ requirements.
Collaborate with our team to achieve sustainable growth and development
Develop, implement, and lead the strategy for each assigned strategic account.
Responsible for the success of the engagement and overall client satisfaction.
Build deep relationships with key internal and external stakeholders.
Partner with internal resources in order to drive additional value and expertise.
Assist with achievement of sales goals and profit plans.
Ensure a long-term, profitable client base
Monitor client satisfaction
Basic Requirements
Must meet MSI employment requirements.
This position may require up to 25% travel.
High school diploma or equivalent
PC proficiency
In-depth knowledge of client relationship management strategies.
Superb interpersonal, communication, and collaboration skills
Excellent organizational and time management skills.
Great problem-solving and analytical abilities.
Team player.
Understanding of sales performance metrics
Strong negotiation skills with a problem-solving attitude
Travel RequirementsUnder 10%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanNo
Our U.S. Benefits include:
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
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What We Do
About Motorola Solutions | Solving for safer Safety and security are at the heart of everything we do at Motorola Solutions. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations.
Why Work With Us
We are a global family of driven, dynamic people who inspire and support everyone around us to be the best version of themselves. We embrace a “people first” philosophy – and are committed to creating and maintaining a culture of caring and inclusiveness. Are you ready to join our team and be a part of a close-knit community in a big company?
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