Strategic Account Manager (Expansion)

Posted 19 Days Ago
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DKI Jakarta, IDN
In-Office
Senior level
Information Technology • Marketing Tech • Real Estate
The Role
Manage high-potential agency partnerships through sourcing, outreach, onboarding, execution, and market intelligence to drive expansion and revenue growth.
Summary Generated by Built In
About Lamudi
Our mission is to provide any Indonesian the most trustworthy and reliable way to buy a property. We do this by using technology to empower 10,000+ real estate agents and 100's property developers by connecting them to millions of prospective buyers previously beyond their reach. Lamudi.co.id is a property technology company that aims to enable and support all parties along the property seeking, buying, and selling process from our range of products and services.

This role is the execution and intelligence engine behind Lamudi's city expansion growth. You own the full lifecycle of our highest-potential agency partnerships  from identifying and landing new accounts, to onboarding them and ensuring they perform. You operate with a high degree of ownership, translating growth targets into clear field plans, and feeding real market intelligence back into strategy. If you thrive in the field, can build trust with senior agency decision-makers, and love closing things, this role was built for you.

Key responsibilities:

     Account sourcing & pipeline

  • Identify and map high-potential agency groups, master brand networks, and independent office clusters across Indonesia
  • Build and maintain a qualified pipeline of priority account opportunities
  • Run initial outreach and qualification of prospects
  • Gather field insights to support opportunity validation and prioritisation
  • Partner outreach & relationship development

  • Initiate contact with master brand principals, branch owners, and office heads
  • Build early-stage relationships and keep engagement warm across your prospect list
  • Schedule and run weekly and monthly check-ins at both the network and branch level
  • Track all communication, feedback, and next steps in CRM — no lead falls through the cracks
  • Priority account program execution

  • Drive rollout of key account programs and commercial initiatives, with a clear focus on growing revenue, active agent count, and ads spend across the network
  • Coordinate onboarding of new accounts — from agreement through to first active listings
  • Ensure smooth handoffs and alignment across BD, marketing, product, and finance
  • Field execution

  • Spend meaningful time in the field — visiting branch offices, attending agency events, and running in-person meetings across multiple cities
  • Monitor execution progress and collect on-ground data
  • Provide feedback on account performance, blockers, and emerging opportunities
  • Hold accounts to agreed success metrics and follow through on commitments
  • Commercial support & deal execution

  • Prepare package proposals and commercial materials tailored to each account tier
  • Track deal progress and closing timelines — and actively move deals forward
  • Ensure proper documentation through activation
  • Follow up until commitments from agents and branch owners are fully delivered
  • Data tracking & reporting

  • Maintain a clean, up-to-date CRM with pipeline status, deal stages, and activity logs
  • Deliver weekly updates to the Commercial Partnerships Manager
  • Proactively flag risks, bottlenecks, and high-potential opportunities — don't wait to be asked
  • Market intelligence & feedback loop

  • Collect structured insights from agents, branch owners, and master brand principals
  • Identify recurring pain points and unmet needs across agency networks
  • Feed insights back into strategy, product feedback, and business case development

Key requirements:

  • 5+ years of experience, with 3+ years in BD, account management, or field sales. With a commercial pipeline component.
  • Proven pipeline discipline. You can demonstrate managing leads through a structured funnel — prospecting, qualifying, tracking, progressing, and closing or escalating.
  • Comfortable in the field. You enjoy in-person meetings, multi-city travel, and building trust face to face — not just over email.
  • Proptech or real estate background. Strong advantage but not strictly required. Existing relationships with agency networks, large office groups, or master brand principals will put you ahead of the pack.
  • CRM fluency. HubSpot, Salesforce, or equivalent — pipeline management, deal stage tracking, and activity logging at a disciplined level, not occasional use.
  • Experience on city expansion role is a plus.

Skills Required

  • 5+ years of experience
  • 3+ years in business development, account management, or field sales
  • Proven pipeline management skills
  • Comfortable with multi-city travel and in-person meetings
  • Experience in proptech or real estate is a plus
  • Fluency in HubSpot, Salesforce, or equivalent CRM
  • Experience in city expansion role
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The Company
Makati City, Metro Manila
224 Employees

What We Do

Lamudi is one of the most promising and exciting start-ups of Rocket Internet with the aspiration to be the fastest growing online property portal in emerging markets. Lamudi is the ideal platform to connect sellers, buyers and tenants to easily buy, rent and sell homes, land, and commercial properties. Founded in 2013, Lamudi operates in 13 countries across Asia, the Middle East, and Latin America, and has already become the market leader in several markets. Lamudi is a part of the Rocket Internet family which is the fastest and the most successful venture builder across the globe. With an exceptional team that has been building online companies since 1999 and has created over 100 market leading companies in 40+ countries, it has unrivaled experience in launching internet ventures. Superior expertise and proficiency of an international company together with a deep understanding of local markets are the foundation for building the best online real estate marketplace

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