About the role
We're looking for a driven and enthusiastic Strategic Account Manager to join the JustGiving team in a role which own a portfolio of strategic event and mass participation partners, helping them deliver outstanding fundraising and participation experiences through JustGiving.
You’ll combine commercial insight, sector knowledge, and collaborative working to drive retention, growth, and long-term impact for our event partners and the causes they support. This role will suit someone with strong strategic account management and business development experience working with events or event delivery teams, ideally within digital platforms, ticketing, registration or fundraising technology environments.
What you'll be doing
Build and sustain trusted, long-term relationships with senior stakeholders across strategic event partners
Develop and deliver partnership plans that drive retention, revenue growth, and expanded use of JustGiving solutions
Use performance data and market insight to identify opportunities, manage risk, and inform strategic recommendations
Lead regular partnership reviews, sharing clear insights and aligning internal teams around partner priorities
Represent JustGiving and Blackbaud externally, contributing to our voice in event-led digital engagement
What you'll bring
Proven experience managing complex strategic accounts within events, fundraising, or digital platforms
Strong commercial acumen, with confidence forecasting performance and identifying growth opportunities
Experienced and knowledge on the UK Mass-Participation Event Management sector
Ability to analyse data and translate insight into clear, actionable recommendations
Credible communication and influencing skills with senior stakeholders and cross-functional teams
A collaborative, self-directed approach with the ability to manage competing priorities effectively
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Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today!
Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
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What We Do
Blackbaud unleashes the potential of the people and organizations who change the world. As the leading software provider exclusively dedicated to powering social impact, Blackbaud expands what is possible across the nonprofit and education sectors, at companies committed to social responsibility, and for individual change makers. Built specifically for fundraising, nonprofit financial management, digital giving, grantmaking, corporate social responsibility and education management, Blackbaud’s essential software accelerates impact through unmatched expertise and powerful data intelligence. Millions of people across more than 100 countries connect, give, learn, and engage through Blackbaud platforms.
Why Work With Us
We’re here to fuel impact that creates a better, more connected world. When nonprofits, social impact teams, schools and individual change-makers have powerful and effective foundational infrastructure, they transform our communities and our world.
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