At Socure, we’re on a mission—to verify 100% of good identities in real time and eliminate identity fraud from the internet.
Using predictive analytics and advanced machine learning trained on billions of signals to power RiskOS™, Socure has created the most accurate identity verification and fraud prevention platform in the world. Trusted by thousands of leading organizations—from top banks and fintechs to government agencies—we solve real, high-impact problems at scale.
As a remote-first company, Socure fosters a culture of autonomy, collaboration, and continuous learning. Our teams are empowered to take ownership, move fast, and build technology that drives real-world change. Recognized by Forbes, Deloitte, and Inc. as one of the fastest-growing and most innovative companies in tech, we’re just getting started–come join us.
Explore SocureLife and help us redefine digital trust.
About the role:
We are looking for a Senior Strategic Account Manager to join and be a key member of Socure’s Growth team. In this role, you'll own major existing accounts, drive sales, ongoing, consultative relationships and be the face of Socure throughout the post-sales customer journey - from onboarding to implementation to renewal - and create and implement strategic account plans focused on enterprise-wide deployments of products and services.
Responsibilities:
Partner with our Direct and Channel Sales Teams to develop, scale, and grow our post-sales Account Management function
Act as a trusted advisor to customers and successfully establish relationships throughout the customer’s organization
Identify expansion and up-sell opportunities, new use cases, and play a key role in renewing enterprise customer contracts
Manage time-to-revenue timelines following contract signing, including product delivery, integration between customer infrastructure and company SaaS service, and sign-offs
Coordinate technical resources needed for up-sell opportunities and support issues, and own status reporting to support revenue projections
Act as an escalation point for renewals strategy, critical account issues, and ongoing account planningAnalyze customer data to identify and propose new ideas and processes to prevent issues and increase product usage
Quickly absorb new information via Socure University training program and external sources to become an expert on our solutions
Qualifications:
BA/BS required
Minimum 8 years experience in Account Management, with at least three years as a Strategic Account Manager, or similar role
Experience managing complex enterprise accounts and leading the relationship at all levels of the institution from executive to business owners
A proven track record of quota achievement and demonstrated career stability
Excellent communication and presentation skills
Attention to detail, strong organizational skills, and a bias for action
A self-starter approach to work and the ability to adapt and thrive in rapidly changing circumstances
Salesforce knowledge
SaaS background
Analytical capabilities and the ability to tell a story with data
Salary Disclosure:
Base Salary range: $150,000-160,000
OTE Salary range: $225,000-$235,000
This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job related factors. Socure's compensation and rewards package for full time roles includes a market competitive salary, equity, comprehensive benefits, and, for applicable roles, commissions plans or an annual discretionary performance bonus. This position is eligible for a generous sales incentive bonus.
#LI-Remote, #remote
Explore SocureLife to learn more and check out Socure’s Career Page.
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What We Do
Socure is the leading platform for digital identity trust. Its predictive analytics platform applies artificial intelligence and machine learning techniques with trusted online/offline data intelligence from email, phone, address, IP, device, velocity, and the broader internet to verify identities in real time. The company has more than 750 customers across the financial services, gaming, telecom, and e-commerce industries, including three of the top five banks, seven of the top 10 card issuers, three of the top MSBs, the top payroll provider, the top credit bureau, and over 100 of the largest and most successful FinTechs. Marquee customers include Chime, Varo Money, Public, Stash, and DraftKings. Socure has received numerous industry awards and accolades, including being named to Forbes America’s Best Startup Employers 2021, being awarded Best New Technology Introduced over the Last 12 Months – Data and Data Services at the 2020 American Financial Technology Awards (AFTAs), being ranked number 70 in Deloitte’s Technology Fast 500™, being listed as a Gartner Cool Vendor, being recognized by Forbes as one of the Top 25 Machine Learning Startups to Watch, being named to CB Insights: The FinTech 250, and being awarded Finovate’s Award for Best Use of AI/ML, to name a few.
Why Work With Us
Socure is a critical part of the infrastructure of the digital economy and what we do is critical to ensure the safety of anyone doing any sort of business on the internet. Because of our technology digital identity theft will be eradicated and more people will be included in the digital economy than ever before.
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