Strategic Account Manager (Bengaluru)

Posted 2 Days Ago
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Bengaluru, Bengaluru Urban, Karnataka, IND
In-Office
Senior level
Edtech
The Role
Own and grow strategic relationships with major school groups and institutions. Responsibilities include acquiring and expanding accounts, managing partnerships, closing commercial agreements, driving renewals and collections, creating market demand, conducting consultative and research-led sales, using AI tools and CRM systems, gathering customer feedback, and influencing product development. The role requires delivering revenue growth while improving customer and educational outcomes.
Summary Generated by Built In
Role Purpose


The Strategic Accounts Manager is responsible for owning and growing relationships with India's leading school groups and strategic institutions.

It combines business development, account expansion, customer success, market creation, and strategic partnership management to drive sustainable revenue growth while ensuring measurable customer outcomes.

Key Responsibilities
1. Revenue Growth

     Acquire new strategic school groups and institutional partnerships.

     Develop annual account growth plans for every assigned group.

     Drive new business from existing accounts through cross-selling and upselling Ei's portfolio.

     Identify expansion opportunities across all schools within a group.

2. Strategic Account Management

     Build trusted relationships with Chairpersons, Trustees, CEOs, Directors, Academic Heads, and Principals.

     Become the single strategic partner for assigned school groups.

     Conduct quarterly business reviews with leadership teams.

     Develop multi-year partnership roadmaps.

     Ensure seamless implementation across all products.

     Monitor customer health and proactively address risks.

4. Collections & Commercial Ownership

     Own commercial closure from proposal to payment.

     Ensure timely collections and contract renewals.

     Improve revenue realization and cash flow.

5. Market Creation

     Build Ei's visibility within school groups, associations, and educational networks.

     Create demand through workshops, leadership forums, webinars, and thought leadership.

     Develop advocates and champions within school ecosystems.

     Generate referrals and expand influence across group schools.

6. AI & Research-Led Selling

     Leverage AI tools to improve prospecting, account planning, proposal creation, and customer engagement.

     Use educational research and learning outcome data to build consultative sales conversations.

     Stay updated on AI trends, school transformation, competency-based education, and assessment practices.

     Bring data-driven insights that help customers improve learning outcomes.

8. Voice of Customer

     Gather customer feedback.

     Influence product roadmap.

     Identify emerging market needs.

     Recommend new solutions for strategic customers.



Requirements
Preferred Skills


  • Strategic Account Management
  • Enterprise/B2B Sales
  • Relationship Management
  • Consultative Selling
  • Business Planning
  • Data Analysis
  • Presentation Skills
  • AI-enabled Productivity
  • CRM Management
  • Market Research
  • Educational Consulting
Qualification & Experience

     Graduate/Post Graduate/MBA

     5–10 years of experience in Enterprise Sales, Key Account Management, Consulting, or Business Development

     Experience in Education, EdTech, or B2B solutions is preferred

     Proven track record of managing large strategic accounts and delivering revenue growth

The Ideal Candidate

We are looking for someone who:

     Thinks like a business owner, not just a salesperson.

     Builds partnerships, not transactions.

     Uses research and data to influence customer decisions.

     Embraces AI to work smarter and faster.

     Balances commercial success with educational impact.

     Thrives in ambiguity and takes complete ownership of outcomes.




Skills Required

  • Graduate, postgraduate, or MBA qualification
  • 5–10 years of experience in enterprise sales, key account management, consulting, or business development
  • Experience managing large strategic accounts and delivering revenue growth
  • Experience in education, EdTech, or B2B solutions
  • Strategic account management
  • Enterprise or B2B sales
  • Relationship management
  • Consultative selling
  • Business planning
  • Data analysis
  • Presentation skills
  • AI-enabled productivity
  • CRM management
  • Market research
  • Educational consulting
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The Company
500 Employees
Year Founded: 2001

What We Do

EI Study is an India-focused education organization that operates education initiatives and related services across multiple Indian locations. Its career listings include education-specialist, project-management, corporate-relations, growth, and software-development roles, including positions associated with Ei Shiksha. The organization combines education delivery and partnerships with technology-enabled operations, reflecting a mission centered on expanding and supporting learning opportunities for learners and educators in India.

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