Strategic Account Executive

Posted Yesterday
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Toronto, ON, CAN
Hybrid
Expert/Leader
Information Technology
The Role
The Strategic Account Executive drives growth within enterprise Corporate Legal departments by developing engagement strategies, leading complex sales cycles, and aligning customer needs with tailored solutions, often at the C-Suite and Board level.
Summary Generated by Built In

The Strategic Account Executive is responsible for driving long-term, strategic growth across enterprise Corporate Legal departments by developing deep, account-specific engagement strategies. This role sells Thomson Reuters Legal Tracker, HighQ, Practical Law, Westlaw, CoCounsel and related solutions by aligning complex customer needs with tailored, insight-led offerings that deliver measurable business value.

The Strategic AE operates at the C-Suite and Board level, building sustained, peer-to-peer relationships and leading multi-threaded engagements across large organizations. Success in this role is defined by the ability to design and execute multi-year account strategies, expand account penetration, and drive both new revenue and long-term retention through sophisticated, consultative sales motions.

About the Role

In this opportunity as a Strategic Account Executive, you will be accountable for:

  • Developing and executing multi-year account strategies for enterprise Corporate Legal customers, focused on expansion, ARR growth, and improved net revenue retention (NRR)

  • Engaging and influencing C-Suite and Board-level stakeholders, positioning Thomson Reuters as a strategic partner across legal, operations, IT, Finance and executive leadership

  • Leading complex, multi-threaded sales cycles, navigating large organizations with multiple stakeholders and long buying cycles

  • Driving insight-led, consultative sales conversations, uncovering deep business needs and aligning tailored, high-value solutions

  • Designing and delivering customized solution frameworks that address sophisticated customer structures, workflows, and transformation priorities

  • Orchestrating cross-functional account teams (pre-sales, product specialists, customer success, leadership) to deliver cohesive, high-impact engagement strategies

  • Building sustained, peer-level relationships across customer organizations to ensure ongoing engagement and executive coverage

  • Identifying and executing expansion opportunities within accounts, increasing solution adoption, depth, and long-term customer value

  • Maintaining a robust, high-quality pipeline aligned to long-cycle enterprise deals and strategic growth targets

  • Providing accurate forecasting and strategic account insight to leadership, reflecting complex deal dynamics and timing considerations

  • Leveraging CRM tools (Salesforce) to capture strategic account plans, stakeholder mapping, and opportunity progression

About You

You're a strong fit for the Strategic Account Executive role if your background includes:

  • Extensive enterprise sales experience (10+ years), with a proven track record of managing complex, high-value accounts and exceeding revenue targets

  • Demonstrated ability to engage and influence senior executives (C-Suite/Board-level) and build long-term, strategic partnerships

  • Experience leading multi-threaded, long-cycle sales processes, including navigating large organizations and complex buying groups

  • Strong capability in consultative, insight-led selling, with the ability to translate customer challenges into tailored, high-impact solutions

  • Proven success in developing and executing multi-year account strategies, including expansion and retention planning

  • Ability to orchestrate cross-functional teams and align internal stakeholders to deliver integrated customer outcomes

  • Experience designing or contributing to custom solution frameworks for enterprise clients with complex structures and requirements

  • Demonstrated focus on account growth metrics, including ARR expansion, account depth, and Net Revenue Retention (NRR)

  • Strong relationship-building skills, with the ability to sustain ongoing, peer-level engagement across multiple stakeholders

  • High level of adaptability and strategic thinking in a rapidly evolving, technology-driven market, including GenAI solutions

  • Knowledge of the legal marketplace or professional background (e.g., LL.B) is considered a strong asset

Additional Information:

  • Ability to work remotely and travel to customer locations as required (approximately 10–20%)

  • Proficiency in Salesforce, MS Office, and enterprise sales tools

#LI-AY1



New Position: This position is open due to an existing vacancy to support our evolving business needs.

What’s in it For You?

  • Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

  • Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

  • Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

  • Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

  • Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

  • Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

  • Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Our use of AI within the recruitment process Thomson Reuters utilizes Artificial Intelligence (AI) to support parts of our global recruitment process. Unless you opt-out, our AI system will assess the information provided by you and compare it to the requirements listed for the role, and present the result to our recruitment personnel for further review. The AI system acts as a supporting tool, but there is always a human making the decision if you will be considered for the role

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

Learn more on how to protect yourself from fraudulent job postings here.

More information about Thomson Reuters can be found on thomsonreuters.com

Skills Required

  • Extensive enterprise sales experience (10+ years)
  • Demonstrated ability to engage and influence senior executives
  • Experience leading multi-threaded, long-cycle sales processes
  • Strong capability in consultative, insight-led selling
  • Proven success in developing and executing multi-year account strategies
  • Ability to orchestrate cross-functional teams
  • Experience designing custom solution frameworks for enterprise clients
  • Demonstrated focus on account growth metrics, such as ARR expansion
  • Strong relationship-building skills
  • High level of adaptability and strategic thinking
  • Knowledge of the legal marketplace or professional background (e.g., LL.B)
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The Company
HQ: Toronto, Ontario
33,822 Employees
Year Founded: 2008

What We Do

Thomson Reuters (NYSE / TSX: TRI) informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. The company serves professionals across legal, tax, accounting, compliance, government, and media. Its products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. For more information, visit tr.com.

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