About ABC Legal Services:
ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach. To get there we need smart, capable talent. This is where you come in.
Job Summary
The Strategic Account Executive is responsible for building and maintaining strong relationships with key clients, driving revenue growth, and developing long-term strategic partnerships. This role requires a deep understanding of customer needs, market trends, and the ability to align company offerings with client goals. The ideal candidate will possess strong sales expertise, negotiation skills, and a strategic mindset to expand business opportunities.
Key Responsibilities
- Develop and execute account strategies to drive revenue and customer satisfaction.
- Maintain and grow relationships with key stakeholders, decision-makers, and executives within client organizations.
- Identify upselling and cross-selling opportunities to expand existing accounts.
- Meet and exceed sales quotas and business growth objectives.
- Analyze market trends, customer needs, and competitor activities to refine sales strategies.
- Work closely with marketing, product, and customer success teams to develop tailored solutions for clients.
- Conduct business reviews with clients to ensure alignment with their long-term goals.
- Ensure favorable terms for both the company and clients while maintaining long-term partnerships.
- Serve as the primary point of contact for strategic accounts, ensuring seamless communication.
Qualifications & Requirements
- Proficiency in Skye
- Strong communication skills, both written and verbal
- Ability to build and maintain relationships with a variety of stakeholders (customers, courts, attorneys, sheriffs, etc.)
- Comfortable handling a high volume of phone communication
- Strong organizational skills with the ability to manage multiple priorities
- Ability to analyze data and apply insights to customer-focused strategies
- Proficiency in Microsoft Word and Excel
- Experience with tools such as Metabase, Jira, or AI platforms is a plus, but not required
- 2+ years of experience in Account Management or a related role
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!
Benefits:
- Health, Dental, Vision insurance
- 401(k) with company matching
- Paid time off
- 7 Paid company holidays
- 4 Floating holidays per-year
- Life Insurance and AD&D Insurance
- Long Term Disability
- Health Care Reimbursement Flexible Spending Account
- Dependent Care Flexible Spending Account
- EAP (Employee Assistance Program)
- Pet Insurance
- Starting Pay: $50,000 - $70,000 depending on various factors which include, but are not limited to location, education, skills, experience and performance.
Skills Required
- Proficiency in Skye
- Strong communication skills, both written and verbal
- Ability to build and maintain relationships with a variety of stakeholders
- Comfortable handling a high volume of phone communication
- Strong organizational skills with the ability to manage multiple priorities
- Ability to analyze data and apply insights to customer-focused strategies
- Proficiency in Microsoft Word and Excel
- 2+ years of experience in Account Management or a related role
- Experience with tools such as Metabase, Jira, or AI platforms
What We Do
ABC Legal, trusted by over 50,000 professionals, including law firms, businesses, government agencies, and individuals, stands as the largest provider of service of process. Additionally, we serve as the official process server for the U.S. Department of Justice. Our subsidiary, Docketly, operates seamlessly within our digital ecosystem, offering appearance counsel on a bespoke platform designed for efficiency. We optimize the legal process by leveraging cloud-based applications compatible across desktops, browsers, and smartphones, ensuring partners and clients save time and resources while maintaining utmost compliance, control, and transparency. With a network of over 3,000 process servers spanning across all 50 states and 77 countries, ABC Legal is headquartered in Seattle, WA. Explore our legal solutions and learn more about our subsidiary company, Docketly, at www.abclegal.com.
