Who we are:
Quavo is the industry leader in fraud and disputes management technology, offering the world’s only E2E cloud-based Disputes as a Service solution for issuing financial services organizations. Quavo is an organization of tenacious experts who are innovative and challenge complacency to continuously deliver cutting edge technology and AI. Our experts are passionate about delivering value in our solutions and empowering our client community to enhance and evolve industry standards in fraud and disputes management.
Who you are:
Quavo is looking for authentic and courageous professionals to join our team. If you are a driven, accountable, and innovative problem solver searching for a collaborative environment of like-minded teammates dedicated to improving the client experience…. Then you are going to love working at Quavo!
The Strategic Account Executive reports to the VP of Sales and is responsible for driving strategic U.S. market penetration, expanding market share, and delivering revenue growth across enterprise issuing financial institutions, fintech platforms, and processor partners.
This role focuses on developing and closing large, complex SaaS agreements while expanding Quavo’s presence within the broader fintech and payments ecosystem. The ideal candidate brings deep experience selling into banks, credit unions, fintech platforms, or issuer processors and is comfortable navigating executive-level stakeholders across technology, operations, fraud, and risk functions.
As a senior member of the sales organization, the Strategic Account Executive will lead strategic account development, enterprise deal strategy, and proactive outbound pipeline generation to drive long-term growth and client partnerships.
Responsibilities- Utilize a consultative enterprise sales approach to ensure Quavo’s solutions align with the technical and operational needs of issuing financial institutions while building trusted long-term partnerships.
- Develop and execute strategic account plans for key financial services and fintech organizations to drive expansion and market penetration.
- Embody the Quavo Proven Process by collaborating across a matrixed organization to guide clients through complex enterprise sales cycles.
- Drive proactive outbound pipeline generation by identifying and developing opportunities within banks, credit unions, fintech platforms, and issuer processor ecosystems.
- Lead complex deal cycles that involve multiple stakeholders including fraud, operations, technology, risk, and executive leadership teams.
- Leverage market trends, industry insights, and competitive intelligence to pursue high-value strategic opportunities while managing a balanced pipeline.
- Maintain accurate opportunity tracking, forecasting, and pipeline management within Salesforce to support predictable revenue reporting and marketing initiatives.
- Stay informed on industry developments across banking, fintech infrastructure, fraud prevention, and dispute management technologies.
- Provide input to strategic sales and go-to-market decisions that influence Quavo’s expansion within the financial services sector.
- Consistently meet or exceed revenue goals by executing disciplined enterprise sales strategies and targeted account engagement.
- Represent Quavo at client meetings, executive briefings, and industry conferences to strengthen relationships and expand brand presence.
- 5+ years of experience selling SaaS or technology solutions into issuing financial institutions, fintech platforms, or payments ecosystem partners.
- Proven success closing complex enterprise SaaS deals with multiple stakeholders and long sales cycles.
- Demonstrated ability to build outbound pipeline and create net-new opportunities within strategic accounts.
- Experience navigating large financial organizations and engaging with senior decision-makers.
- Strong negotiation, deal structuring, and closing skills in enterprise environments.
- Ability to accelerate deals and drive results while collaborating cross-functionally with product, implementation, and executive leadership teams.
- Strong focus on long-term client success, relationship development, and account expansion.
- Highly self-driven with the ability to operate effectively in a fast-paced, goal-oriented environment.
- Experience thriving in startup or high-growth fintech environments.
- Willingness and ability to travel 50%+ for client meetings, conferences, and Quavo-hosted events.
- Strong business and technical understanding of banking infrastructure, fintech platforms, and payments ecosystems.
- Experience selling into or working with issuer processors, digital banking providers, or payments technology platforms.
- Deep understanding of fraud prevention, disputes management, and financial services operations.
- Experience with Salesforce, ZoomInfo, Confluence, SharePoint, and Sales Navigator.
- Bilingual Spanish and English.
Top Skills
What We Do
Quavo is a leading technology partner and strategic advisor, helping financial institutions (FIs) build trust-driven customer relationships through faster, more transparent dispute resolutions. Our mission is to restore financial trust by simplifying fraud and disputes. Quavo's award-winning technology automates the entire dispute lifecycle, from intake to resolution. FIs can pair this end-to-end solution with our expert-led back-office investigation team in one turnkey managed service. Scalable for institutions of all sizes, Quavo’s solutions reduce losses, ensure compliance, and enhance customer loyalty.
