The Role
The Strategic Account Executive will manage relationships with key manufacturing clients, driving product adoption and meeting sales targets through strategic business planning and direct customer engagement.
Summary Generated by Built In
SafetyCulture is a customer and product-led SaaS company with an ambitious mission: empower front line workers to drive operational excellence and take ownership of their safety and wellbeing.
With our in-house product and engineering teams, we're continuously expanding our technology platform with products that give front line workers a voice, and leaders the visibility to make smart decisions in driving safety, quality, and continuous improvement. Our teams hold the customer at the heart of everything we do. Before we come to a solution, we ask: "How is this helping the customer?"
Join SafetyCulture as a Strategic Account Manager and help shape the future of safety and operations.
We’re looking for a customer-obsessed and ambitious Strategic Account Manager to join our high-performing EMEA team. In this pivotal Named Accounts role, you’ll partner with some of the biggest names in Transport & Logistics, building trusted relationships and driving transformative impact through SafetyCulture’s platform.
Reporting directly to our Head of Strategic Sales, EMEA, you’ll take ownership of key accounts, expand our footprint, and help shape the future of safety and quality in the industry. If you’re strategic, solutions-driven, and thrive in a fast-paced, collaborative environment, this is your opportunity to make a real mark with a global SaaS leader.
How you will spend your time:
- Drive growth and product adoption through a collaborative, personable and focussed approach, coupled with strategic value-driven thinking
- Develop strategic business plans to drive and deliver commercial business outcomes
- Deliver in person and online demos, sharing the value of our products to prospective customers, tailored to their needs
- Attend roadshows and customer summits, educating prospective customers
- Manage the full sales process in order to achieve quarterly and annual targets
- Partner closely with our Business Development and Customer Success teams to ensure customers are smoothly onboarded, realise the expected value in the SafetyCulture platform and develop long-term, successful customer relationships
- Work with cross-functional teams including Marketing to identify and create pipeline and opportunities with prospective strategic customers
- Be the voice of the customer to our cross-functional partners, including our world class product and engineering teams
- Maintain data integrity through Salesforce and report on all sales activities, including accurate forecasting
About you:
- Senior professional B2B strategic selling experience with a proven track record in managing a sales pipeline and achieving targets
- Consultative and customer centric approach with demonstrated ability to build trust, establish rapport and uncover customer pain points
- Motivated to identify new customer opportunities in conjunction with driving expansion opportunities with existing customers
- Confident in outbound sales motions, identify ICP prospecting opportunities and crafting tailored outreach
- Comfortable working in an agile, fast-moving organisation
- SaaS sales experience and formal sales training is highly desirable
- Alignment with SafetyCulture values: Think Customer, Open Honest Always, Better as a Team, Be Bold Bring Action
- Transport & Logistics industry knowledge is a nice to have
At SafetyCulture, we care about people and growing the team, through:
- Equity with high growth potential, and a competitive salary,
- Flexible working arrangements,
- Access to professional and personal training and development opportunities; Hackathons, Workshops, Lunch & Learns;
- We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies.
- In-house Culinary Crew serving up daily breakfast, lunch and snacks
- Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy
- Quarterly celebrations and team events, including the annual Shiplt global offsite
- Table tennis, board games, gym sessions, book club, and pet-friendly offices.
You’ll also receive other perks such as:
We’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in Australia, the US and the UK.
Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you
You can find out more about life at SafetyCulture via Youtube, Twitter, Instagram and LinkedIn.
To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.
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The Company
What We Do
SafetyCulture is a global technology company that puts the power of continuous improvement into everyone's hands. Our operations platform unlocks the power of observation at scale, giving leaders visibility and workers a voice in driving quality, efficiency, and safety improvements.
More than 60,000 customers use our operations platform to perform checks, train staff, report issues, and automate tasks. In doing so, we drive processes that help businesses get better every day.
Recent analysis by Forrester found that our flagship products provide a 214% return on investment for customers, and USD $3.6M in cost savings from operational improvements.
From top Australian ASX-listed grocer and retailer Coles and American aviation giant JetBlue, to Europe’s largest hospitality multi-national Accor, our operations platform is helping teams in every industry.
