We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
The Strategic Account Executive (SAE) is responsible for the overall account strategy, renewal outcomes, and executive relationships for a defined portfolio of large, self-funded, complex employers as they leverage our virtual care solutions for their membership.
This role is a senior individual contributor position. The SAE leads building and driving engagement and utilization strategies for our product with our Sales/Account partners and employers. You will guide communication, onboarding, and financial decisions and serve as a trusted partner to client and consultant stakeholders. The role focuses on judgment, clarity, and data‑informed decision‑making, not day to day service execution.
Key Responsibilities
Account Strategy & Executive Relationships
- Own the multi‑year account strategy for assigned clients.
- Serve as the primary executive‑level contact for client leadership.
- Support clients as they evaluate virtual care benefit options, tradeoffs, and implications, and position their decisions to optimize employee cost savings, satisfaction, and access.
Renewals, Retention & Growth
- Lead Value story and cement renewal and upsell opportunities for client, in partnership with account teams, clients and brokers.
- Develop and present clear recommendations and actions to address any concerns or ROI for product
- Create necessary urgency and actions to mitigate any “at risk” clients in order to impact the results with leadership, clients and account teams.
- Leverage analytics platforms and AI‑enabled tools to monitor and communicate performance and identify risks or opportunities
- Balance client value with long‑term business sustainability.
Consultant & Market Engagement
- Manage relationships with consultants influencing assigned accounts.
- Represent the organization clearly and professionally in competitive situations.
- Bring relevant market and regulatory considerations into client discussions.
Internal Coordination
- Provide clear direction to internal partners, including account team partners, service and product teams in order to support your business effectively.
- Escalate risks, resourcing needs, or execution issues through established leadership channels.
· Diagnose client pain points and partner across the matrix to drive to solution.
Location & Travel
- U.S.‑based role with remote or CVS Health corporate location flexibility
- Up to 10-15% travel, including overnight and short‑notice travel as business needs require
Measures of Success
Success in the SAE role is demonstrated by:
- Strong client retention and growth results
- Clear, timely, and defensible renewal strategies
- Utilization and Engagement growth YOY, effective use of strategies
- Credible relationships with client and consultant executives
- Effective anticipation and management of financial or strategic risk
- High‑quality decision‑making that improves long‑term client and portfolio outcomes
Ideal Candidate Profile
- Has 7+ years of healthcare or managed care experience, with exposure to large employer accounts
- Has led complex client benefits and product positioning discussions
- Is comfortable translating product value and client intent into clear recommendations
- Can engage confidently with senior clients and consultant stakeholders
- Exercises sound judgment under pressure and ambiguity
- Strong digital and AI fluency, with the ability to apply advanced tools to complex judgment and client decision making
- undefinedPreferred QualificationsSenior‑level experience managing large employer or health plan relationships Experience in a healthcare account/benefit manager sales or service executive role Broad understanding of overall healthcare demands and self-funded client businessEducationBachelor’s degree or equivalent experience
Pay Range
The typical pay range for this role is:
$82,940.00 - $182,549.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Skills Required
- 7+ years of healthcare or managed care experience
- Experience with large employer accounts
- Experience leading complex client benefits and product positioning discussions
- Ability to translate product value and client intent into clear recommendations
- Ability to engage confidently with senior clients and consultant stakeholders
- Sound judgment under pressure and ambiguity
- Strong digital and AI fluency
- Bachelor's degree or equivalent experience
- Senior-level experience managing large employer or health plan relationships
- Experience in a healthcare account, benefit manager, sales, or service executive role
- Broad understanding of healthcare demands and self-funded client business
CVS Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CVS Health and has not been reviewed or approved by CVS Health.
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Healthcare Strength — Health coverage includes medical, dental, and vision with HSA-eligible options, free preventive care, virtual care, and access to MinuteClinic services. Mental-health resources such as counseling support are emphasized, and coverage is often considered solid for full-time colleagues.
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Retirement Support — A dollar-for-dollar 401(k) match up to 5% after one year and an Employee Stock Purchase Plan are consistently highlighted in Total Rewards materials. Feedback suggests retirement programs are a meaningful strength within the overall package.
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Wellbeing & Lifestyle Benefits — Wellbeing offerings include up to 20 no-cost counseling sessions per issue, backup care, tuition assistance, and substantial in-store discounts, alongside broader wellness tools. These everyday perks expand value beyond base pay and can be especially meaningful for full-time schedules.
CVS Health Insights
What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
