Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We're passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. We're a constituent of the FTSE 30 and for more than 125 years we've helped economies and communities flourish – and we're not done.
Discover the Unexpected - Our 22k amazing employees in 30+ countries believe the possibilities for you, and the world, are growing. We're investing in the future, through new technologies, accomplished people and innovation so we can help create a better tomorrow. To do this we employ 'big-thinkers' and 'can-doers' that share our purpose #uniquelyexperian
Job DescriptionPurpose
We are seeking an accomplished Strategic Account Director to lead our largest accounts within the Tier 1 Telco sector. Based in either Sydney or Melbourne, you will drive growth, engagement, and revenue generation for our key clients. Your role will involve strategic upselling, identifying new business opportunities, and delivering tailored solutions from our suite of world-class Decisioning software, Credit Bureau data, Open Banking Solutions, and Fraud & ID offerings.
What we are looking for in a candidate
Our ideal candidate is a results-driven professional with a proven track record in managing strategic accounts. You will represent our company as a trusted advisor, demonstrating deep industry knowledge and a commitment to excellence. Collaborating with cross-functional teams, you will ensure high-quality outcomes for both Experian and our valued clients.
Your primary responsibility will be achieving sales targets by understanding client needs and aligning our solutions with their commercial objectives. Your agility, curiosity, and creative problem-solving skills will be essential. We seek a dynamic individual who combines strategic thinking with strong sales methodology.
What you’ll be doing
- Sales Generation
- Lead and expand relationships with our largest clients in the Telco sector
- Identify growth opportunities within existing accounts and proactively pursue new business prospects
- Taking the commercial lead in achieving positive bidding outcomes
- Align Experian’s value propositions with client business drivers
- Champion Experian values
- Maintaining ang growing the existing revenue footprint within the strategic accounts.
- Maintaining a Client Focus
- Deliver exceptional Client Focus, targeting industry leading Net Promoter Score achievement.
- Become a Trusted Advisor and go-to Subject Matter Expert for your customers, participating in the development of key solutions to make their business more successful
More about you
- 10 to 15 years of experience dealing with strategic accounts
- Able to demonstrate a history in complex sales and understanding complex solutions
- Works with an enthusiastic outlook and a strong team orientation
- Advanced communication, presentation and listening skills
- Strong time management and organisation skills
- A consultative and approachable manner
- Strong influencing skills
- Strong problem-solving ability
Why Experian
- Experian is a leading global information services company, providing data and analytical tools to clients around the world. We help organisations to manage credit risk, prevent fraud, target marketing offers and automate decision making. Experian also helps individuals to check their credit report and credit score and protect against identity theft.
- Clients around the world look to Experian to help them make the right customer decisions and to effectively manage those relationships for sustained growth and profitability. From increasing profitability to reducing bad debt, to improving customer loyalty and minimising operational costs, we help our clients understand what matters most about their customers so that they can effectively manage risk and increase their overall portfolio value.
Benefits/Perks:
- Novated Leasing & Salary Packaging
- Great compensation package and bonus / commission plan
- Core benefits including Experian shares discount and wellness program
- Flexible work environment, hybrid model
- Flexible time off including volunteer time off, personal leaves and paid holidays
- 17 weeks of Paid Parental Leave, family care leave and up to 5 days study leave
Our uniqueness is that we truly celebrate yours. Experian's culture and people are key differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's strong people first approach is award winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
#LI-Hybrid
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Experian Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Experian and has not been reviewed or approved by Experian.
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Healthcare Strength — Medical and dental coverage is described as strong, with expanded mental health resources and telemedicine options. Coverage includes inclusive services such as gender transition and fertility support.
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Leave & Time Off Breadth — Time-off offerings are generous, including substantial PTO/vacation, paid holidays, and paid volunteer days with options to purchase additional leave. Parental leave is available for birth and non-birth parents alongside flexible working arrangements that support work-life balance.
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Retirement Support — Retirement programs include a 401(k) with company matching and contributory pension schemes in some regions. These elements complement base pay and bonuses to form a competitive total rewards package.
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What We Do
Experian unlocks the power of data to create opportunities for consumers, businesses and society. During life’s big moments – from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage data with confidence so they can maximize every opportunity. We gather, analyse and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime. For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done. Our 20,600 people in 43 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow. About Experian: Bringing data to life requires creativity, passion, flexibility and expertise. We want you to share in our success. That's why we offer rewards that recognise great performance. Working in a culture of collaboration, achievement and respect we will give you the support and encouragement you need to develop your skills and talents and progress your career. Everyday our people bring enthusiasm, innovation and inspiration to work and if this sounds like you connect with us at Experian.
