Summary
GeneDx is seeking a high-performing, strategically minded Strategic Account Director (SAD) to drive growth in the Neonatal Intensive Care Unit (NICU) market. This role is ideal for someone with experience in hospital-based sales or genomics, who excels at consultative selling, navigating complex hospital environments, and promoting rapid adoption of genomic testing. This role reports to the Regional Sales Director.
As an SAD, you will serve as the face of GeneDx in your territory—working directly with neonatologists, hospitalists, genetic counselors, and NICU teams. You will help ensure critically ill newborns have access to timely, actionable genetic insights while executing regional sales strategies developed with your Regional Sales Director.
Territory
Travel as needed, including some weekends, evenings, or overnights for conferences, meetings, or special events. Expectation for ~60% travel or field time.
Job Responsibilities
- Drive territory growth by prospecting, developing, and closing new business while expanding relationships with hospital-based NICU teams.
- Serve as the primary account contact for neonatologists, hospitalists, head nurse and clinical staff within the NICU.
- Deliver tailored, consultative sales presentations to communicate the value of rapid genomic testing for critically ill newborns.
- Collaborate with the relevant Directors of Health Systems to engage hospital leadership where needed to drive optimal utilization of rapid genome sequencing.
- Coordinate with any relevant sales channels representatives (specialty RAEs or otherwise) where needed to garner access and advocacy for NICU sequencing.
- Coordinate and execute both in-person and virtual hospital engagements.
- Collaborate with cross-functional teams to ensure smooth onboarding, test ordering, and timely result delivery.
- Lead educational initiatives for NICU teams, including hospital presentations, conferences, and clinical meetings.
- Stay current on NICU workflows, clinical guidelines, product offerings, and competitive landscape.
- Effectively pull metrics and case studies for NICU clients to continuously monitor utilization and impact to reinforce the use case of rWGS.
- Maintain high field presence and relationship with clients.
- Meet or exceed assigned sales targets, KPIs, and activity metrics.
- Document opportunities, interactions, and updates in CRM, maintaining a robust clinician development pipeline.
- Actively embody and encourage GeneDx cultural principles.
- Demonstrate accountability, strong work ethic, and team-first mentality.
Education, Experience, and Skills
- Bachelor’s degree required.
- 5 - 7 years in healthcare or hospital-based sales, preferably NICU or genetics-focused.
- Strong technical aptitude and ability to manage multiple offerings and clinical opportunities.
- Must have a valid driver’s license.
- Able to work independently and manage time and territory effectively.
- Proficient in Microsoft Office.
Work Environment
- This is a hybrid position requiring both in-office and remote work. The employee will work remotely from a home office or other suitable location with reliable high-speed internet access. In-office work is performed in a professional office setting with standard lighting, temperature control, and low to moderate noise levels. Remote work is performed in a climate-controlled environment. Standard office equipment including computer, phone, and video conferencing tools are used in both settings. Your standard work schedule and hours will be established in collaboration with your leader and may be adjusted to align with evolving business needs.
Physical Demands
This is a sedentary role with physical demands including:
- Sitting for extended periods (up to 8 hours per day)
- Repetitive use of hands and fingers for typing and mouse operation
- Visual acuity for reading computer screens and documents
- Ability to communicate effectively in person, by phone, and via video
- Occasional standing, walking, and reaching for files or supplies
- Occasional lifting of up to 15 pounds (files, office supplies, equipment)
- Ability to commute to office location as required
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
#LI-REMOTE
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Science - Minded, Patient - Focused.
At GeneDx, we create, follow, and are informed by cutting-edge science. With over 20 years of expertise in diagnosing rare disorders and diseases, and pioneering work in the identification of new disease-causing genes, our commitment to genetic disease detection, discovery, and diagnosis is based on sound science and is focused on enhancing patient care.
Experts in what matters most.
With hundreds of genetic counselors, MD/PhD scientists, and clinical and molecular genomics specialists on staff, we are the industry’s genetic testing experts and proud of it. We share the same goal as healthcare providers, patients, and families: to provide clear, accurate, and meaningful answers we all can trust.
SEQUENCING HAS THE POWER TO SOLVE DIAGNOSTIC CHALLENGES.
From sequencing to reporting and beyond, our technical and clinical experts are providing guidance every step of the way:
TECHNICAL EXPERTISE
- High-quality testing: Our laboratory is CLIA certified and CAP accredited and most of our tests are also New York State approved.
- Advanced detection: By interrogating genes for complex variants, we can identify the underlying causes of conditions that may otherwise be missed.
CLINICAL EXPERTISE
- Thorough analysis: We classify variants according to our custom adaptation of the most recent guidelines. We then leverage our rich internal database for additional interpretation evidence.
- Customized care: Our experts review all test results and write reports in a clear, concise, and personalized way. We also include information for research studies in specific clinical situations.
- Impactful discovery: Our researchers continue working to find answers even after testing is complete. Through both internal research efforts and global collaborations, we have identified and published hundreds of new disease-gene relationships and developed novel tools for genomic data analysis. These efforts ultimately deliver more diagnostic findings to individuals.
Learn more About Us here.
Our Culture
At GeneDx, we are dedicated to cultivating an environment where creativity and innovation thrive. We believe in the power of community and collaboration, where diverse perspectives are embraced, and every voice contributes to our shared success. Our team is a vibrant mix of professionals who challenge and support each other in equal measure, fostering growth both personally and professionally. When you join us, you're not just taking on a job—you're joining a movement. A movement that champions curiosity, embraces change, and believes in making an impact, one patient at a time. Cultural principles we live by:
- Be bold in our vision & brave in our execution.
- Communicate directly, with empathy.
- Do what we say we're going to do.
- Be adaptable to change.
- Operate with a bias for action.
Benefits include:
- Paid Time Off (PTO)
- Health, Dental, Vision and Life insurance
- 401k Retirement Savings Plan
- Employee Discounts
- Voluntary benefits
GeneDx is an Equal Opportunity Employer.
All privacy policy information can be found here.
Top Skills
What We Do
GeneDx is focused on delivering personalized, actionable insights that improve health outcomes. We sit at the intersection of diagnostics and data science, pairing decades of genomic expertise with an unmatched ability to interpret clinical data at scale.
Our exome and genome testing is among the best in the industry. We expect that it will be even more advanced in the future with the help of Centrellis®, our innovative health information platform. Powered by millions of medical records, Centrellis® integrates digital tools with artificial intelligence to ingest and synthesize clinical and genomic data.
As a result of our robust test menu, including our exome and genome testing, and the comprehensive insights generated by Centrellis®, we are developing a more complete understanding of complex disease than ever before. This translates to faster diagnosis, more effective treatment plans, and enhanced drug discovery.
Our offerings help a whole spectrum of healthcare partners -- clinicians, researchers, health systems, pharmaceutical companies, and payors -- improve patient experiences and advance population health
