We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification.
With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live.
As part of GBG’s Strategic Sales Team, this role is pivotal to delivering identity intelligence and fraud solutions at scale. Australia and New Zealand are central to GBG’s global expansion plans, representing a significant opportunity to help existing and new clients achieve their objectives in customer onboarding and risk management.
Our mission is simple: put the customer first.
By providing high-quality service and seamless engagement, we improve the customer journey drive enhanced profitability and ul. This role focuses on GBG’s Top 100 customers and strategic prospects, building deep executive relationships, unlocking growth across our portfolio, and ensuring GBG is to do business with.
Our focus is on GBG’s Top 100 customers and strategic prospects. Strategic Account Director
You will own a portfolio of GBG’s strategic accounts in financial services across Australia, strengthening executive relationships, unlocking growth, and making GBG easier to do business with. Partnering crossfunctionally, you will lead valuebased account planning, orchestrate multidisciplinary deal teams, and convert insight into measurable revenue outcomes—across our identity verification, fraud prevention, biometrics and orchestration solutions.
What you will do- Own and grow a portfolio of strategic accounts in Australia.
- Build strong executive relationships and become a trusted advisor.
- Develop and execute account plans to deliver revenue targets.
- Identify opportunities for cross-sell and upsell across GBG solutions.
- Lead deal teams and manage the sales cycle from discovery to close.
- Partner with Marketing and Client Success to drive engagement and value.
- Provide accurate forecasts and maintain CRM hygiene.
Skills we’re looking for
- Resourcefulness, high level of curiosity, passion to learn, courage to try, fail and win.
- Proven experience in strategic or key account management.
- Ability to influence senior stakeholders and sell to C-suite.
- Strong communication and relationship-building skills.
- Comfortable leading cross-functional teams and complex deals.
- Have knowledge of end-to-end software project implementation.
- Knowledge of identity, fraud, or analytics solutions (preferred).
As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.
To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to [email protected] and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers
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What We Do
Global digital identity and fraud solutions, working to create a world where everyone can transact online with confidence Our market-leading technology, data and expertise help our customers improve digital access, deliver a seamless experience and establish trust so that they can transact quickly, safely and securely with their customers online. Headquartered in the UK and with over 1,000 team members across 16 countries, we work with 20,000 customers in over 70 countries. Some of the world's best-known businesses rely on GBG to provide digital services and keep the economy moving, from US e-commerce giants to Asia's biggest banks and European household brands.
