About the Role
We are seeking a dynamic, results-driven Strategic Account Director to drive high-impact revenue growth within the enterprise E-commerce and digital space. This role requires an expert balance of strategic account expansion and targeted new-logo acquisition.
As a Value-Led and Challenger-minded sales professional, you will disrupt status-quo thinking, align complex digital commerce challenges to clear ROI, and position Bazaarvoice as a business-critical growth engine.
Key Responsibilities
Drive Value-Led Growth: Build joint executive business plans with enterprise clients, using financial modeling and ROI frameworks to prove measurable impact and unlock expansion revenue.
Challenger Prospecting & Acquisition: Execute self-driven prospecting strategies that teach clients something new about their digital footprint, tailoring commercial insights to spark new opportunity pipeline.
Complex Multi-Threading: Navigate and align cross-functional digital stakeholders (E-commerce, Brand, Digital Marketing, IT, and Merchandising) to map solutions directly to top-line business goals.
Territory Strategy & Forecasting: Own and manage an enterprise territory with rigorous pipeline control, accurate forecasting, and clear path-to-quota execution.
Cross-Functional Orchestration: Partner seamlessly with internal Solution Engineering, Customer Success, and Product Marketing teams to deliver cohesive customer outcomes.
Qualifications & Skills
Industry Background: 5+ years of enterprise SaaS sales experience, specifically within E-commerce, digital marketing, or retail tech ecosystems.
Proven Deal Metrics: Track record of managing a $1M+ USD annual quota with an average deal size of $50-100k.
End-to-End Execution: Demonstrated mastery of full-cycle selling from cold self-prospecting and discovery through to commercial negotiations and closing.
Sales Methodology Fluency: Deep alignment with Value-Led Selling, Challenger, and MEDDPICC frameworks to drive urgency and value definition.
Commercial Acumen: Outstanding ability to quantify business value, construct compelling business cases, and win on value rather than price.
#LI-Hybrid#LI-SS1
Skills Required
- 5+ years of enterprise SaaS sales experience in e-commerce, digital marketing, or retail technology
- Experience managing a $1M+ annual quota
- Average deal size of $50,000-$100,000
- Proven full-cycle sales experience from prospecting and discovery through negotiation and closing
- Fluency in Value-Led Selling, Challenger, and MEDDPICC methodologies
- Ability to quantify business value and construct compelling business cases
Bazaarvoice Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bazaarvoice and has not been reviewed or approved by Bazaarvoice.
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Leave & Time Off Breadth — Time off is considered flexible, with unlimited PTO and paid volunteer time available alongside a hybrid/flexible-remote setup. Paid sabbaticals after a tenure milestone are highlighted as part of the package.
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Parental & Family Support — Paid parental leave for primary caregivers is consistently presented as a strong component of the offering. Family medical leave options are also documented.
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Wellbeing & Lifestyle Benefits — Mental health support via a dedicated platform, recognition programs, ERGs, and a companywide volunteering tradition are emphasized. Company events and regular all-hands reinforce a wellbeing and community focus.
Bazaarvoice Insights
What We Do
Each month in the Bazaarvoice Network, more than a billion consumers create, view, and share authentic user-generated content including reviews, questions and answers, and social photos across more than 11,500 global brand and retailer websites. From search and discovery to purchase and advocacy, Bazaarvoice’s solutions help brands and retailers reach in-market shoppers, personalize their experiences, and give them the confidence to buy.
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