Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.
About Journey Beyond
Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.
Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, New Zealand coach tour specialist Grand Pacific Tours, and Voyages Tourism Australia.
About You
The Strategic Account Business Development Executive is a results-driven individual who thrives on working in a fast-paced changing environment. With a background in the tourism sector, you have a keen interest and basic skills in market analysis, stakeholder management and strategic planning. You have experience in collaborating with a diverse range of teams to be able to enhance customer experiences through strategic innovation. You understand industry trends to be able to identify new opportunities to support the Strategic Account Manager to achieve revenue growth across all Journey Beyond brands. Your creative flare will assist the Sales & Partnerships teams in strategic campaigns to grow the Journey Beyond brand at Consumer and Trade Shows.
About The Role
As Strategic Account Business Development Executive, you will play a key role in supporting revenue growth across Journey Beyond’s brands by delivering responsive, accurate and engaging support to our strategic partners. Working closely with the Strategic Account Manager, you will help strengthen partner relationships, coordinate group allocation activity, manage timely communications, and ensure campaign and training initiatives are delivered to a high standard.
In this role, you will be a trusted point of contact for strategic account enquiries, providing partners with clear information on rates, products and market updates. You will oversee group allocation requests, monitor materialisation outcomes, and support the delivery of campaign activity.
You will also plan and facilitate engaging in-person and virtual partner training sessions, contribute to trade-focused market and training resources, and represent Journey Beyond at key consumer and trade events.
Key responsibilities will include:
- Monitor local and international tourism industry trends to identify opportunities for Journey Beyond.
- Ensure key accounts' portals, websites, and brochures are current by providing relevant Journey Beyond information and imagery.
- Co-ordinate campaign activities, including the distribution of rates and marketing collateral to enhance visibility.
- Enhance connectivity between Journey Beyond experiences and strategic partner systems through ongoing monitoring and improvement efforts.
- Support the Strategic Account Manager with event administration, including registration, booth design, and collateral preparation in line with the annual event calendar.
- Assist in the planning, delivery, and implementation of strategic campaigns while collaborating closely with the Strategic Account Manager and representing Journey Beyond at consumer and trade shows where needed.
What We Offer
- Generous discounts on Journey Beyond travel and experiences
- Study Assistance Policy
- Employee Referral Policy
- Parental Leave program
- Purchased Leave policy
- Private Health discounts
- Employee Assistance Program
- Discounts on Journey Beyond merchandise
- Flexible working environment
How to Apply
If you're excited about the opportunity to drive strategic partner success across Australia’s most iconic travel experiences, this is the role for you.
Apply now. Join us!
Successful candidates are required to provide a current National Police Clearance.
A pre-employment medical may be required as part of the recruitment process.
Skills Required
- Background in the tourism sector
- Basic skills in market analysis
- Stakeholder management experience
- Strategic planning skills
- Experience collaborating with diverse internal teams
- Experience supporting campaign coordination and event administration
- Ability to plan and facilitate in-person and virtual partner training
- Provide a current National Police Clearance
- May be required to complete a pre-employment medical
What We Do
Journey Beyond is Australia's leading experiential tourism group, offering unique and iconic travel experiences across Australia and New Zealand, including luxury rail journeys, ocean cruises, and lodges.
