This position is based on-site in Mexico City, CDMX. Remote work is not available.
Submitted resumes must be in English to be considered.
We are a nationwide hospitality platform where fully-furnished apartments meet hotel quality and consistency. Guests access a curated selection of thousands of high-quality apartments available for any length of stay in hundreds of cities nationwide.
By blending the best of hospitality and everyday comfort, every unit is designed with all the amenities of home, backed by 24/7 local support. For a week-long getaway or an extended adventure, we deliver a familiar and frictionless guest experience that's perfect for any travel occasion, for work or pleasure.
For property owners, we offer a fast path to new revenue and higher occupancy in just weeks by tapping into our nationwide demand for furnished, hospitality-grade housing. We provide a turnkey solution that covers the entire unit experience, from furnishings to guest turnover and everything in between, with zero operational lift from partners. We handle it all so partners can unlock value faster.
About the RoleShort stays are one of the biggest levers we have on occupancy, and every apartment that takes a stay under 30 nights needs a permit, a license, or a confirmed exemption first. Your job is to get those approvals done and get the apartments on sale.
This is a closing job, not a research job. Cities go quiet, property managers miss deadlines, and applications stall for weeks if nobody pushes. You are the person who pushes. The job is measured on one thing: apartments switched on for short-term stays each week.
What You'll Own- File: Prepare and submit business-license, short-term-rental, and tax-registration applications, including city-specific forms, floor plans, and house rules.
- Chase: Call and email U.S. city and county offices until the permit is issued. Nothing sits without a next action and a date.
- Switch units on: The day a permit is approved, update the apartment status in our internal system so the units go live.
- Own renewals: File before expiration. Stop renewals on properties we no longer operate.
- Escalate: When a partner, a city, or an internal team is blocking units, say so loudly and early. We would rather hear it than lose the month.
- Build the jurisdiction library: Record each city's rules once so we never research the same market twice.
- A track record of closing things out — accurately. You have run a queue, a caseload, or a book of accounts where finishing wasn't enough — finishing clean was the job. Tell us what you closed, how fast, and how error-free.
- Advanced English. You will be on the phone with U.S. government offices every day.
- Comfort being persistent. You will call the same city office four times in a week, and follow up with the same internal team just as many times. Neither bothers you.
- Urgency. You work the list that unblocks the most apartments first, not the list that is easiest.
- Strong organization. You keep a tracker current without being asked, and you never lose a deadline.
- Willingness to use AI tools daily to cut research and application time — plus the judgment to verify what they tell you before you act on it.
- Base salary: $22,500–$25,000 MXN gross per month + Productivity Bonus
- Grocery vouchers: $1,500 MXN net per month
- Vacation: 12 days per year (after 90 days)
- PTO: 40 hours per year (after 30 days)
- Health insurance: Major medical (MetLife), minor medical (AXA Keralty), dental, and vision
- Christamas Bonus: 30 days
- Parking: On-site for bikes, motorcycles, and cars
- Travel benefit: $750 USD annually in Landing stays
Skills Required
- Experience managing and accurately closing a queue, caseload, or book of accounts
- Advanced English proficiency for daily phone communication with U.S. government offices
- Persistence with repeated calls and follow-ups
- Ability to prioritize urgent work that unblocks the most apartments
- Strong organization and ability to maintain trackers and deadlines
- Willingness to use AI tools daily and verify their results before taking action
- On-site availability in Mexico City, CDMX
What We Do
Landing is reinventing apartment rentals through a membership program that gives members access to flexible leases with no deposits in 200+ markets in our growing network. Our streamlined platform provides access to tens of thousands of furnished apartments across the U.S., and our member benefits allow more flexibility with fewer compromises. Members can book an apartment in minutes entirely through our app (even use a credit card) and be ready to move to a new place in a matter of days. Our goal is to help people explore more, live on their terms, and make sure they feel at home wherever they go.
