STR MGMT/PEOPLE SERVICES LEADER

Posted 9 Days Ago
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Frankfort, IL, USA
In-Office
Junior
Logistics • Retail
The Role
Serve as the store HR business partner handling full-cycle HR: recruiting, onboarding, training, performance management, employee relations, union relations, certifications, reporting (PeopleSoft), and employee engagement initiatives to maintain staffing, morale, and compliance.
Summary Generated by Built In

Responsible for all HR functions for the store. Act as an HR business partner to the store management team. Act as a liaison/resource to all team members. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities
  • Manage the hiring needs of the store; ensure staffing levels are maintained while maintaining an adequate applicant pool.
  • Manage the Virtual Edge system for open positions, requisitions and applicant pool.
  • Maintain and update labor profile (to be done on a weekly basis), update new hires, terms, transfers and promotions.
  • Develop and maintain relationships within the local community (schools, colleges, organizations, etc.) to drive the applicant flow.
  • Maintain the Internal Job Postings process: postings for two weeks,  timeliness of taking down, reposting when necessary, communicate openings to the team, accepting applications and assigning positions per guidelines. 
  • Ensure the Top Grading process is followed for the hiring of all new employees.
  • Conducts Top Grading interviews.
  • Manage internal application process per company guidelines.
  • Handle transfers/promotions within new/ existing stores per established guidelines.
  • Onboard all new hires in Virtual Edge
  • Coordinate New Hire Orientation.
  • Interact daily with all team members on the floor to ensure high morale, service levels, productivity and job satisfaction.
  • Drive and maintain the consistency of the Employee Recognition Program.
  • Leads the employee committee initiative.
  • Schedule regular touch-bases with new employees to ensure high morale, training levels and retention are maintained (15-30-60-90 day).
  • Organize and coordinate regular events to improve employee morale.
  • Ensure every KP meeting includes the topic of people (i.e., development, staffing, relations, and morale) to ensure consistency and focus is maintained.
  • Schedule and organize HR Days once a month to maintain employee engagement.
  • Manage and maintain positive relations with the labor union.
  • Handle all employee complaints and grievances.
  • Complete Exit Interviewing including implementing and managing retention efforts while reducing employee turnover.
  • Coordinate new hire training schedules for all hires.
  • Ensure all employees are completely certified for their hired position.
  • Take ownership of employee certification and recertification process.
  • Take ownership of touch base status time with all Bench Managers assigned to respective store.
  • Ensure proper training is provided and integrity of the certification is  maintained.
  • Ensure all employees are given equal opportunity to take additional training for skills and level development.
  • Partner with department managers to develop bench strength and leads succession planning efforts.
  • Manage performance evaluation process for all new (30 day) and existing employees (every 6 months).
  • Maintain employee passports and updates training status records.
  • Ensure HR policies and procedures are known and adhered to, including but not limited to; workforce management, time and attendance, criminal background checks, payroll, PeopleSoft management, performance management, exit interviews, employee benefits, labor contract, records retention, personal file maintenance and unemployment claims.
  • Handle and respond to Unemployment Claims on a timely basis.
  • Report on Employee information as needed from PeopleSoft: certification, turnover, etc.
  • Advise and ensure policies and practices are adhered to per the company handbook and the negotiated bargaining agreement.
  • Administer coaching and discipline for all employees in a timely and consistent manner. 
  • Manage Employee Communication: maintain and updates employee boards, newsletters, etc.
  • Ensure the organization and maintenance of the training work spaces.
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation.
Qualifications

Minimum

  • Bachelor's degree 
  • Ability to calculate figures and amounts such as discounts, interest, commissions,  proportions, percentages, area, circumference, and volume. 
  • Ability to apply concepts of basic algebra and geometry.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. 
  • Ability to write routine reports and correspondence.
  •  Ability to speak effectively before and interact with groups of customers or employees of organization. Ability to memorize lists and product ads.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. 
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Desired

  • 1-2 years of Human Resources experience 
About Us
Based in Illinois, Mariano’s merged with The Kroger Company in 2015. Today, we’re proudly serving Mariano’s customers in over 40 stores throughout the Chicago Metro area. 
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Mariano’s family! 
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location’s management.

What you’ll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

  • A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
  • Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
  • Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
  • Valuable associate discounts on purchases, including food, travel, technology and so much more.
  • Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
  • Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page

Skills Required

  • Bachelor's degree
  • Experience managing the Virtual Edge applicant/hiring system
  • Experience with PeopleSoft HR reporting and management
  • Ability to calculate figures and amounts (discounts, interest, proportions, percentages, area, volume)
  • Ability to apply basic algebra and geometry
  • Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to write routine reports and correspondence
  • Ability to speak effectively before and interact with groups of customers or employees
  • Ability to memorize lists and product ads
  • Ability to solve practical problems and deal with a variety of concrete variables
  • Ability to interpret instructions in written, oral, diagram, or schedule form
  • Experience managing employee/union relations, grievances, and unemployment claims
  • Familiarity with hiring processes including Top Grading and onboarding practices
  • 1-2 years of Human Resources experience

Kroger Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kroger and has not been reviewed or approved by Kroger.

  • Healthcare Strength Healthcare coverage in many union divisions has been protected or improved in recent contracts, with some regions avoiding proposed cuts and others expanding spousal coverage and strengthening short‑term disability. Mental‑health resources and 24/7 access are also emphasized, supported by third‑party recognition in recent years.
  • Retirement Support Retirement options include a company 401(k) with a match and, in many union roles, access to pension or variable annuity plans that have been stabilized through recent agreements. Match levels and pension participation vary by division and role, so specifics require local confirmation.
  • Wellbeing & Lifestyle Benefits Education assistance through “Feed Your Future” offers substantial tuition support for both part‑ and full‑time associates, alongside free financial coaching. Perks such as associate discounts and periodic Boost membership offers add incremental value to total rewards.

Kroger Insights

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The Company
HQ: Cincinnati, OH
77,000 Employees

What We Do

At Kroger, we believe no matter who you are or how you like to shop, everyone deserves affordable, easy-to-enjoy, fresh food. This idea is embodied in our simple tagline—Fresh for Everyone™. Kroger ranks as one of the world’s largest retailers. We are nearly half a million associates across 2,800 stores in 35 states operating two dozen grocery retail brands and 34 manufacturing and 44 distribution locations, all dedicated to living our Purpose: to Feed the Human Spirit™. Together, we serve more than 11 million customers daily in our stores and online through convenient e-commerce options like pickup, ship and delivery, serving America through food inspiration and uplift. Customers love Our Brands, including the popular Kroger®, Private Selection® and Simple Truth® brands. Our own manufacturing plants produce many of Our Brands products, including breads, dairy products, meat and thousands of grocery items. We also believe in and are committed to doing our part to create #ZeroHungerZeroWaste communities by 2025.

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