Job Summary
The U.S. Department of Census is seeking an experienced and highly technical Storage Engineer to manage and maintain our mission-critical enterprise storage and Storage Area Network (SAN) infrastructure. This position is responsible for the complete lifecycle management of our storage solutions, ensuring the integrity, performance, and availability of data supporting vital national programs.
The successful candidate will be an expert in IBM FlashSystem 9200 and 9500 storage arrays and possess deep knowledge of IBM Spectrum Control for management, Galileo for performance analytics, and SANnav for Brocade SAN fabric management. You will oversee a complex, multi-petabyte environment, ensuring robust data protection, disaster recovery, and seamless resource provisioning.
Key Responsibilities
- IBM Storage Array Management:
- Design, configure, install, and maintain IBM FlashSystem 9200 and 9500 storage arrays.
- Manage all aspects of storage provisioning, including LUN creation, masking, and volume management.
- Implement and manage data replication services (Global Mirror, Metro Mirror) for disaster recovery and high availability.
- Perform firmware upgrades, patching, and hardware replacements on storage arrays and controllers.
- SAN Fabric Administration:
- Manage and maintain the enterprise Brocade SAN fabric across multiple data centers.
- Utilize SANnav for fabric management, zoning (standard and enhanced), performance monitoring, and troubleshooting.
- Ensure SAN health, security, and compliance with best practices.
- Performance and Capacity Management:
- Proactively monitor storage performance and health using IBM Spectrum Control and Galileo Performance Explorer.
- Analyze performance metrics to identify bottlenecks, troubleshoot latency issues, and ensure service level agreements (SLAs).
- Conduct comprehensive capacity planning, forecasting future storage needs, and generating regular reports for stakeholders.
- Operations and Support:
- Serve as the senior escalation point for all storage and SAN-related incidents.
- Collaborate with virtualization, server, and database teams to provision storage and resolve complex cross-domain issues.
- Develop and maintain system documentation, operational procedures (SOPs), and data maps.
- Implement and validate security controls in accordance with NIST and FISMA guidelines.
- Participate in an on-call rotation for 24/7/365 operational support.
Requirements
- Must be a U.S. Citizen.
- Must be able to pass a background investigation to obtain and maintain a Public Trust security clearance.
- Bachelor's degree in Computer Science, Information Technology, or a related field (or 4+ additional years of equivalent experience).
- 7+ years of dedicated experience as a Storage Engineer or SAN Administrator in a large-scale data center environment.
- Expert-level (5+ years) proficiency with IBM enterprise storage, specifically hands-on management of the IBM FlashSystem 9200 series.
- Strong (3+ years) experience managing Brocade SAN fabrics (Director-class) and demonstrated expertise using SANnav for administration and monitoring.
- Demonstrated (2+ years) professional proficiency with IBM Spectrum Control for storage resource management and Galileo for performance analysis.
- In-depth knowledge of Fibre Channel, FC-NVMe, zoning, and multi-pathing (MPIO).
- Proven experience with data replication, backup, and recovery strategies.
Preferred Qualifications
- Active Public Trust clearance.
- Relevant industry certifications:
- IBM Certified Specialist - FlashSystem
- Brocade Certified SAN Administrator (BCSA)
- Experience with scripting and automation for storage tasks (Python, Ansible, or shell scripting).
- Experience working within a federal government IT environment and familiarity with federal security compliance standards (NIST 800-53, FISMA).
- Experience with storage solutions for virtualized environments (VMware, Hyper-V).
Benefits
- 401(k) with matching and 100% Vested
- Health Insurance - 3 plans to select from
- Dental insurance
- Vision Insurance
- Health savings account
- Life insurance
- Short Term Disability
- Long Term Disability
- AD&D
- Paid time off
- Professional development assistance
- Training
- Tuition reimbursement
- Flexible schedule
- Flexible spending account
- Referral program
- Paid Legal Plan
- and more....
Ignite IT is an Equal Employment Opportunity/Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, Veteran status, sexual orientation, or other protected characteristic. In accordance with EO 13665 Final Rule, Ignite IT will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
Applicants selected must be able to possess and maintain a government clearance
US CITIZENSHIP REQUIRED'
Top Skills
What We Do
Passion and Purpose. We are a start-up borne out of a group of architects and engineers providing solutions that transform with digital breakthroughs.
We Partner - Partnership to us means being all in - on the ground, in the weeds, producing and delivering mission solutions.
We Innovate - driving digital innovation and experimentation to improve decision services for the American people.
We Engage – co-creating to deliver HCD (human centered design) to solve tour customers digital challenges.
We Deliver – and take pride and accountability in everything we do.
We are Ignite IT.
Ignite IT deploys teams that are customer-obsessed, delivering a CX (Customer Experience) renaissance to our Private and Public Sector customers. We combine Commercial BX (Business of Experience) with customer delivery experts to benefit agencies to innovate and improve services and launch new digital solutions. We have built a company foundation dependent on each of our employee’s success, and provide a healthy, engaging, community where learning and knowledge sharing are encouraged. We empower our employees to be bold, continually innovate and propose new ideas to improve processes and services. We engage daily on work that touches millions of people, always focusing on positive impacts and results.
We enable mission services that enable Enterprise companies to succeed in digital transformation, protect Border Agents, deploy the Army Reserve and National Guard, providing decision dominance to make America safer. We apply these digital services across the Private and Public Sectors to include include HHS, DHS, AOUSC and Army. We aim to continually raise the bar for our customers to expect more from their digital services. For more information, visit www.igniteitservices.com
