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The Role
The Storage Engineer responsibilities include completing work on major, complex projects with full competency. Coordinate with both technical and non-technical staff and vendors on the implementation of complex projects. Perform analysis, diagnosis, and resolution of complex problems on both physical and virtual infrastructure platforms. Recommend, implement, and document corrective solutions and preventative measures. Monitor performance metrics within the Data Protection and Storage environment such as disk I/O utilization, bandwidth utilization, processors, port utilization. Participate in evaluation and recommendation of new technology solutions. Provide Tier 2 support and guidance to all customer and affiliate entities. Document work in the form of policies, standards, and knowledge base articles.
This position consists of ensuring solutions are delivered in adherence of defined standards and policy.
The Storage Engineer position is expected to actively work technical projects as well as provide/receive guidance to/from team members as needed to ensure quality and delivery of work.
This position is expected to work both independently and with various teams across the organization.
Nordic, Best in KLAS IT Services Firm and solely serving the healthcare industry, strives to empower healthcare providers to leverage technology and to realize digital transformation. All Nordic staff embrace Nordic’s maxims and mission to serve our customers who care so well for us.
Key Responsibilities
- Provide training and mentoring on technologies to peers and colleagues.
- Assist with the evaluation and recommendation of technical solutions based on project requirements.
- Engage in troubleshooting of identified issues providing resolution and remediation.
- Evaluate, tests and perform impact analysis for hardware and software updates.
- Monitors and tunes the system to achieve optimum performance levels in standalone and multi-tiered environments.
- Conducts system analysis, configuration management and develops improvements for system performance, availability, and reliability.
- Provides in-depth diagnosis for storage and backup systems failures and develops procedure to support operational tasks.
- Perform tasks related to the operating, servicing, trouble shooting, and administration of platform technologies:
- SAN Fabric components
- Fiber attached configurations
- Dell/EMC Data Protection Suite
- Dell/EMC Data Domain Infrastructure
- Data Retention and Archival Storage Reporting
- Virtual / Logical platforms management
- NAS / iSCSI configurations
- NFS configurations
- SMB protocol configurations and administration
- Archive solutions
- Hardware break fix coordination and oversight
Skills and Experience
- 5+ years of experience in Enterprise Storage Engineering.
- Strong knowledge of Dell EMC Data Domain.
- Strong knowledge of EMC Avamar.
- Strong knowledge of de-duplication and compression technologies.
- High understanding of server backup and recovery methodologies.
- Working knowledge with VMWare VADP and VCB backup APIs.
- Working knowledge of EMC PowerMax storage systems.
- Strong knowledge of Cisco MDX SAN fabric technologies.
- Working knowledge of NetApp Data ONTAP FAS/AFF storage systems.
- Strong understanding of virtualized data center architecture and components.
- Working knowledge of Unix/Linux Operating system.
- Experienced at SAN and NAS storage monitoring and health reporting.
- Strong understanding of server backup and recovery methodologies.
- Experience with enterprise-class Infrastructure environments.
Experienced Preferred
- Able to prioritize and execute tasks in a high-pressure environment.
- Ability to author technical documents and create procedure manuals.
- Strong interpersonal, oral communication, and proven analytical and problem-solving skills.
- Ability to conduct research into current and future technologies.
- Highly self-motivated and directed, with keen attention to detail.
- Healthcare knowledge/background including data privacy practices and laws.
- Strong customer service orientation.
- Experience working in a team-oriented, collaborative environment.
- Other duties as assigned.
Additional details
Requires on-call duty 24-hrs/day as a part of a rotation schedule for emergency response to critical technical situations requiring immediate attention.
Top Skills
What We Do
Global Health and Technology Consulting. We connect people, data, and technology to create a healthier world. Let’s work together. Let’s connect healthcare.
Nordic helps healthcare organizations harness the power of technology to create healthier systems that lead to healthier businesses. Our global team of more than 1,400 professionals combines deep clinical experience, extensive technical knowledge, insightful strategic vision, and proven operational capability, to deliver transformational outcomes for providers and the people in their care. Nordic provides a broad range of consulting services, including strategic advisory, digital and cloud initiatives, implementation and support, and enterprise technology transformation. Our more than 500 clients trust us to help them identify and focus on the most important priorities, and consistently deliver business-changing impacts that make health systems, and the people they serve, healthier.
