New York, NY, USA
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Company Description
We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.
Job Description
NBCUniversal has an exciting opportunity for a talented individual to become a Storage Engineer for NBCU Operations and Technology (O&T). O&T supports Enterprise Technology, Broadcast and Production systems across the NBCU portfolio globally.
This role will be responsible for maintaining and supporting 24x7x365 high availability storage environments for NBCUniversal. You will provide support for all operational-based changes for all supported applications. You will also be q point of escalation for any major impacting incidents where storage support is needed and would manage until resolution.
Essential Functions:

  • Support all storage technologies and process lifecycles in the NBCU enterprise, specifically file, block, tape, and object storage systems - both on-prem and cloud
  • Provide level 2 support to MSP teams who are tasked with maintaining some of these systems including 24x7 on-call support
  • Participate in investigations of application performance issues within Media Operations and Enterprise Systems and their integration points to identify systematic issues and root causes
  • Follow up with storage vendors to resolve system issues and drive future development
  • Upgrade and patch systems as required for enhanced functionality and security issue resolution
  • Develop scripts for the automation of routine tasks
  • Develop partnerships across engineering teams, including compute, network, database, automation, cyber, and application support for cross-facility support and engagement
  • Provide updates to management and clients on support and project tasks
  • Provide training and documentation of systems and support procedures to be utilized by the larger engineering and operations teams at the facility

Basic Requirements:

  • B.S. degree in an Information Technology/Engineering related technical discipline or equivalent practical experience required.
  • 4+ years of experience supporting and troubleshooting mid-to-large, high availability Storage and Data Protection environments specifically for NetApp, EMC, Cloudian, S3, and LTO Tape Library storage systems.
  • 4+ years of experience in planning, documenting, validating, and testing technical solutions in a global enterprise setting.
  • 4+ years managing vendor relationships and working with professional engagements.
  • Experience in storage performance, data replication, SAN based backup, load balancing, storage virtualization methods and SAN zoning/provisioning.
  • Experience in Storage technologies such as Fiber Channel, iSCSI, CiFS, NFS, Flash, RAID, LTO, etc.
  • Experience in Window/Linux Server build, configuration, and administration
  • Working knowledge of network infrastructure, services, and toolsets
  • Ability to manage environments in multiple locations across the United States and internationally.

Desired Characteristics:

  • Team player with flexibility to adjust to changing requirements, schedules, and priorities.
  • Self-driven and resourceful to achieve goals independently as well as work well in groups.
  • An effective and clear communicator (verbally and in writing), able to interact with heavily technical resources as well as with business users.
  • Able to report out to management in an appropriate and easily assimilated manner.
  • Experience with network environments including high and low bandwidth infrastructures.
  • Familiar with DevOps/Automation Toolsets - Bash, Python, PowerShell, Ansible, Git, etc.
  • Familiar with monitoring/logging technologies - Nagios/OP5, Datadog, etc.
  • Experience with cloud technologies and toolsets (AWS/Azure/GCP)
  • Media Industry experience is preferred.

Additional Requirements:

  • Hybrid: This position has been designated as hybrid, generally contributing from either the Englewood Cliffs, NJ office or 30 Rock, NY office a minimum of three days per week.
  • This position is required to work a Tuesday - Saturday schedule.
    • Must be willing to travel & work evenings, overnights, weekends, holidays with little or/no notice
    • Available 24/7/365

Additional Information
NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing [email protected].

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What are NBCUniversal Perks + Benefits

Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

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