STEWARDING SUPERVISOR

Posted Yesterday
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Poste de Flacq, MUS
In-Office
Mid level
Hospitality
The Role
Supervise stewarding operations, including staff assignments, cleaning, hygiene, safety, equipment security, inventory, requisitions, banquet setup and clearing, and supply par stocks. Monitor staff discipline, grooming, training, chemical use, and equipment handling. Coordinate with outlet and engineering departments, maintain sanitary conditions, support food and beverage operations, and ensure compliance with hotel procedures and local health codes.
Summary Generated by Built In
Company Description

Constance Belle Mare Plage is one of the leading resorts in Mauritius, known for its vibrant team spirit, commitment to excellence, and authentic hospitality. Set on a stunning beach, we offer a dynamic work environment where passion, growth, and teamwork are at the heart of everything we do. Join us and be part of a company that values people and creates unforgettable experiences — for guests and team members alike.

Job Description

Duties and Responsibilities:

Responsibilities and duties for this position shall include, but not be limited to, the following areas and activities. At management discretion, direction may be given for tasks outside the scope of work described.

  • Control the activity of the Stewarding operation.
  • Conduct the briefing if the Chief Steward and Asst. are absent.
  • Schedule, keep records, initiate reports, requisition and maintain orders (when the Chief Steward and Asst. are absent).
  • Check the staff grooming, discipline and the behaviour.
  • Control the staff assignments.
  • Do daily and periodic cleaning action for all storage, preparation and service areas.
  • Follow up a rational cleaning schedule for all food handling and storage areas.
  • Follow up a proper equipment storage system in order to minimise the loss and breakage.
  • Follow up all function sheets.
  • Check requirement for function with Outlet Supervisor.
  • Set up and clearing station on all functions.
  • Prepare storeroom requisitions for approval by Chief or Asst. Chief Steward.
  • Assist in preparing inventory list for outside/inside banquets and check inventory again upon return of equipment.
  • Check the chemical consumption and report any problems to Assistant Chief Steward.
  • Check staffing according to the function.
  • Ensure that all staff under supervision are fully aware of house rules and that these rules are implemented.
  • Establish working hours and ensure employee discipline training with the assistance of Chief Steward or Asst.
  • Follow up procedures and regulations concerning hygiene and safety.
  • Make sure that all materials and equipment made available to the outlet are correctly used and participate in inventory taking.
  • Supervise the cleaning necessary to meet the requirements of local healed code and provide general sanitary conditions to guests and employee.
  • Establish and maintain par stocks of chinaware, glassware, silverware and other miscellaneous operating supplies to facilitate service in the restaurants, room service, bar, banquet, butchery and kitchen areas.
  • Establish and maintain effective employee relations.
  • Perform related duties and special projects when assigned.
  •  Liaise with engineering department for all technical requirements through / with the stewarding activities.
  • Maintain equipment security, locking storerooms and doors and making routine checks of cupboards in all areas of his department.

Qualifications

Qualification:

  • Middle or Secondary Education + Additional training or certificates in the relevant field is a plus.
  • Food handler certificate is mandatory.

 

Experience:

  • A minimum of 3 years of experience in hotel industry.
  • Proven experience working in a top luxury resorts is a plus.
  • Experience working in remote island locations.
  • Proven food and beverage management experience

 

Technical skills:

  • Great leadership and teamwork skills
  • Computer skills
  • Knowledge of Hygiene and Safety Procedures
  • Self-motivated and proactive
  • Strong organisational skills
  • Enthusiasm and willingness to learn
  • Great attention to detail
  • Ability to work in a high pressure fast paced environment.
  • Great communication skills
  • Fluency in English and another language, written and verbal communication.

Knowledge of a third language is a plus.

Additional Information

WORK WITH CONSTANCE

🌿 Join a team where well-being, career development, and collaboration are at the heart of everything we do.

  • We believe in continuous learning and growth to help our teams achieve their full potential.
  • A strong family spirit is part of our identity, we support and care for one another.
  • We offer international career opportunities, allowing you to develop within a renowned luxury hospitality group.
  • Our passion for luxury hospitality is reflected in every detail of the guest experience.
  • We are committed to environmental and societal contributions, integrating sustainability into everything we do.

🌿We want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service.

🌿 Be part of a company that values people, innovation, and excellence.

Skills Required

  • Middle or secondary education
  • Additional training or certificates in the relevant field
  • Food handler certificate
  • At least 3 years of experience in the hotel industry
  • Experience working in top luxury resorts
  • Experience working in remote island locations
  • Proven food and beverage management experience
  • Fluency in English and another language, written and verbal
  • Knowledge of a third language
  • Leadership and teamwork skills
  • Computer skills
  • Knowledge of hygiene and safety procedures
  • Strong organizational, communication, and attention-to-detail skills
  • Ability to work in a high-pressure, fast-paced environment
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The Company
Year Founded: 1975

What We Do

Constance Hospitality Management is a leader in luxury hospitality in the Indian Ocean, known for reshaping hotels to surpass competitors while enhancing revenue potential. They offer a wide range of services including hotel management, golf management, and human resources training.

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