We’re People People. Are you?
We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast 🚀).
With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.
But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).
What this role is all about
The Steward sets the tone for Sonesta’s mission by always going above and beyond for our guests and coworkers. The role’s responsibility is to clean, sanitize, transport and store pots and pans, china, glassware, silverware and other equipment to be used in the Food and Beverage department. The Steward is also responsible maintaining the cleanliness of the kitchen, storage areas, dumpster area and back dock area according to established safety and sanitation guidelines. The ideal candidate has a passion for hospitality and providing exceptional service.What you’ll be doing
DUTIES AND RESPONSIBILITIES
Operate dish machine, clean and sanitize pots and pans, china, glassware, flatware, kitchen equipment, and other utensils when needed.
Clean and sanitize the kitchen and food preparation areas.
Sweep and mop all kitchen floors and other assigned areas when needed.
Collect and empty trash from designated areas into the hotel dumpster.
Clean, organize and sanitize loading dock.
Fill all washing stations with hand soap, sanitizer and paper towel.
Maintain and refill coffee station in the Diner with all condiments
Adhere to established safety and sanitation guidelines.
Adhere to uniform and grooming standards.
Perform other duties or projects as requested by management.
Work Environment:
Stewarding Department
Kitchen
All areas of facility
Physical Demands:
Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Frequent bending, kneeling and reaching.
Ability to stand during entire shift.
Must be able to tolerate extreme temperatures - i.e. freezers, loading dock
Must be able to tolerate hot temperatures in excess of 110 degrees near dish machine, when assigned for an entire shift.
Must be able to tolerate the use of certain chemicals for cleaning and sanitizing.
Expected Hours of Work
Must be flexible to work variable days of the week to include weekends and holidays.
Must be flexible to work variable shifts (days, nights, overnights)
Education and Experience:
Stewarding experience in hotels is preferred.
QUALIFICATIONS AND REQUIREMENTS
Other:
Relevant experience in restaurant or hotel food preparation preferred.
High school diploma or general education degree (GED) preferred.
Excellent organizational skills and attention to detail.
Prioritization and time management skills.
Able to work quickly without compromising quality.
Ability to work with minimal supervision and maintain a high level of performance.
Attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
Health and Safety:
Follow safe work procedures as outlined in Departmental Policy and Procedures manuals, including the use of personal protective equipment.
Know and comply with all Occupational Health & Safety regulations, as per the Occupational Health and Safety Act and Ministry of Labour.
Report all injuries or illnesses to a supervisor or manager immediately.
Participate in Joint Health and Safety Committee by bringing health and safety concerns or issues to the attention of the committee.
A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.
Anticipated Pay Range & Additional Job Information
Pay Range: $21.76 to $24.18/hour pay rate outlined follows contract requirements.
Union/Non-Union: This is a unionized role.
Job vacancy: This is an active posting and is a not new position.
Go Beyond @SonestaHotels
WHO WE ARE
We are an organization made up of people, thoughts and ideas – all working towards fulfilling our simple mission: To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality.
We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do.
Accessibility for Ontarians with Disabilities Act (AODA)
The Yorkville Royal Sonesta Hotel is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you need accommodation, please let Human Resources know.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to the following protected grounds under The Ontario Human Rights Code or any other characteristic protected by local, Provincial , or Federal laws, rules, or regulations.
- Age
- Ancestry, colour, race
- Citizenship
- Ethnic origin
- Place of origin
- Creed
- Disability
- Family status
- Marital status (including single status)
- Gender identity, gender expression
- Receipt of public assistance (in housing only)
- Record of offences (in employment only)
- Sex (including pregnancy and breastfeeding)
- Sexual orientation.
How we reward you
At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.
Here’s a snapshot of what we offer:
Salaried FTE Benefits
- Food and Beverage Discount
- RRSP Match
- Drycleaning
- Competitive Medical and dental benefits
- Competitive Extended health care coverage
- Various employee perks and benefits
- Tuition reimbursement
- Employee Assistance Program
- Competitive Short- and Long-term disability program
- Paid vacation
- Paid sick days
- Employee discounted hotel rate- for all Brands within the company
Unionized FTE Benefits
- Food and Beverage Discount
- RRSP Match
- Tool and shoe reimbursement
- Competitive Medical and dental benefits
- Competitive Extended health care coverage
- Various employee perks and benefits
- Tuition reimbursement
- Employee Assistance Program
- Competitive Short term disability
- program
- Paid vacation
- Paid sick days
- Employee discounted hotel rate- for all Brands within the company
Unionized PTE Benefits
- Food and Beverage Discount
- Employee discounted hotel rate
- Tool and shoe reimbursement
- Various employee perks and benefits
- Employee Assistance Program
Our Commitment to You
Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Before You Apply
To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.
Skills Required
- Ability to operate dish machine and clean/sanitize pots, pans, china, glassware and flatware
- Maintain and sanitize kitchen, food preparation, storage, loading dock and back dock areas
- Must be able to exert up to 50 pounds of force occasionally and 20 pounds frequently
- Ability to stand for entire shift and perform frequent bending, kneeling and reaching
- Able to tolerate extreme cold and hot temperatures (including >110°F near dish machine) and use cleaning chemicals
- Flexible to work variable days, weekends, holidays and variable shifts (days, nights, overnights)
- Follow safe work procedures, use personal protective equipment and comply with occupational health and safety regulations
- Excellent organizational skills, attention to detail, prioritization and time management
- Ability to work quickly without compromising quality and with minimal supervision
- Attentive, friendly, helpful, and courteous to guests, managers, and coworkers
- Stewarding experience in hotels
- Relevant experience in restaurant or hotel food preparation
- High school diploma or GED
What We Do
Sonesta International Hotels Corporation is a rapidly expanding hospitality company that operates a diverse portfolio of hotel brands ranging from upscale to extended stay across the U.S. and internationally.
