The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As a Status Board Operator at The Excalibur, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.
THE STARTING PAY: $20.772/hr
THE DAY-TO-DAY:
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Update status of guest rooms
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Process Rooms Control data and distribute rooms to Managers on all shifts
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Receive and process rush room requests from the Front Desk and VIP Services
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Receive requests from the Front Desk and VIP services by phone or computer printer for special requests from guests, such as baby cribs, bed boards, irons, hair dryers, etc.
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Receive and process requests from guests for turndown services, extra towels, etc., and forwards the request to the proper employee in the specific area
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Run reports needed by Housekeeping, Day and Swing shifts
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Ensure that the Housekeeper Assistant's report is completed in the morning and afternoon for distribution to the Assistant Hotel Manager
THE IDEAL CANDIDATE:
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Ability to work varied shifts, to include weekends and holidays.
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High School Diploma, GED or equivalent.
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6+ months of Guest Service Experience
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Proficient with computer programs such as Microsoft Office, Opera, and HotSOS
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Bilingual in Spanish
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Experience in a similar resort setting
THE PERKS & BENEFITS:
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Wellness incentive programs to help you stay healthy physically and mentally
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Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
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Free meals in our employee dining room
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Free parking on and off-shift
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Health & Income Protection benefits (for eligible employees)
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Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
FULL JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14144
Are you ready to JOIN THE SHOW? Apply today!
What We Do
The resorts and casinos of MGM Resorts International™ are some of the most famous in the world. Our 28 destinations are renowned for their winning combination of quality entertainment, luxurious facilities, and exceptional customer service.
We are actively expanding our presence globally, with potential developments in a number of domestic and international markets. At MGM Resorts International, we are all striving together to deliver an enticing blend of entertainment to every corner of the world.
Many of our resorts are located in Las Vegas. Las Vegas features three of the largest convention centers in the U.S., spectacular entertainment, attractions, shopping, and world-famous resorts. Whether dancing fountains, incredible stage productions, casino action, museums or natural attractions such as Lake Mead, Vegas offers something for everyone. A stroll down our streets takes you around the globe, with recreations like climbing to the top of the Eiffel Tower or taking a Venetian gondola ride. From shimmering resort pools and spa rejuvenation to nonstop nightlife, Las Vegas promises an unforgettable career destination.
With all of our unique and spectacular resorts and casinos, MGM Resorts International has a world of opportunities for you to discover excitement and rewards as you provide our guests with a wonderful and memorable experience. Take a closer look at our properties. We think you'll find an opportunity that's right for you. The 81,000 global employees of MGM Resorts are proud to be recognized as one of FORTUNE® Magazine’s World’s Most Admired Companies®.
