The Role
Lead business operations, growth, profitability, and market expansion across an assigned state for a gold loan or NBFC business. Manage branch performance, regional and branch managers, field teams, compliance, audits, risk management, portfolio quality, MIS analysis, recruitment, training, and retention. Develop strategies to grow the gold loan portfolio and market share while coordinating cross-functional operations.
Summary Generated by Built In
Job Description
RequirementsRequirements
We are looking for an experienced State Head to lead and drive the overall business operations across the assigned state. The ideal candidate should have strong experience in the Gold Loan/NBFC sector with proven leadership and business development skills.
Key Responsibilities:
- Drive overall business growth and profitability across the state.
- Manage and monitor branch performance, productivity, and target achievement.
- Lead, mentor, and develop Regional Managers, Branch Managers, and field teams.
- Develop business strategies to increase Gold Loan portfolio and market share.
- Ensure compliance with company policies, RBI guidelines, and operational standards.
- Monitor branch audits, risk management, and portfolio quality.
- Analyze MIS reports and implement corrective actions to improve performance.
- Coordinate with cross-functional teams for smooth business operations.
- Recruit, train, and retain high-performing teams.
RequirementsRequirements
Minimum 10+ years of experience in the NBFC, BFSI, Gold Loan, or Investment sector, with proven experience in a Regional Manager or equivalent leadership position.
Skills Required
- Minimum 10+ years of experience in the NBFC, BFSI, Gold Loan, or Investment sector
- Proven experience as a Regional Manager or in an equivalent leadership position
- Leadership and business development experience
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The Company
What We Do
Exalans & Hunar is an India-focused virtual HR partner serving global companies, local founders, and small and medium-sized businesses. It provides flexible HR support covering recruitment, payroll, HR compliance, labour law, and related people operations. The company positions itself as an HR service provider, drawing on its professionals’ experience across banking, financial services and insurance (BFSI), IT, and consulting sectors.



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