State Farm Pipeline Req

Posted Yesterday
Be an Early Applicant
42 Locations
In-Office or Remote
Entry level
Consulting
The Role
Handle inbound calls from prospects interested in Property & Casualty insurance. Assess needs, recommend customized coverage, educate members, close sales, and meet quality standards while using multiple systems and maintaining high customer empathy and integrity.
Summary Generated by Built In
Company Overview

Join us on our mission to elevate customer experiences for people around the world.  As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!

Job Responsibilities:
• Answer inbound calls from individuals who are interested in learning more about our P & C programs
• Actively listen to their needs and develop the best solution to fit their physical, financial and emotional needs
• Educate our members on their options and how these changes can improve their lives
• Maintain the highest level of service by meeting and exceeding quality standards on every call
• Ability to connect and empathize with people in such a way that your ultimate desire is to help them find solutions to their struggles
• Ability to actively listen and recognize areas that need further examination, so that you can provide the best possible solution
• Ability to multi-task so that you can access all of the necessary information to provide an accurate and detailed recommendation
• Ability to clearly explain the solution you have customized for the member so that they fully understand their coverage and costs
• Ability to close the sale
• Once you have developed the ultimate solution, that meets all of your member’s needs, finish the call by closing the sale and getting them enrolled
Qualifications:
• Licensed to sell P&C Insurance in your current state of residence
• Strong detail orientation and excellent communication/listening skills
• Strong computer skills that help you to efficiently maneuver through multiple applications simultaneously
• Assessments will be required
• Demonstrated passion for excellence with respect to treating and caring for customers, especially senior citizens
• Strong decision making and analytical abilities
• Schedule flexibility to include weekends, evenings, possible holidays and occasional overtime
• Highly developed sense of integrity and commitment to customer satisfaction
• Minimum of 6 months experience in a work environment where you are developing and/or closing sales
• High school diploma or GED is required
• Authorized to work in the United States

If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.

Skills Required

  • Licensed to sell P&C Insurance in your current state of residence
  • Strong detail orientation and excellent communication/listening skills
  • Strong computer skills to efficiently maneuver through multiple applications simultaneously
  • Assessments will be required
  • Demonstrated passion for excellence treating and caring for customers, especially senior citizens
  • Strong decision making and analytical abilities
  • Schedule flexibility to include weekends, evenings, possible holidays and occasional overtime
  • Highly developed sense of integrity and commitment to customer satisfaction
  • Minimum of 6 months experience in a work environment developing and/or closing sales
  • High school diploma or GED
  • Authorized to work in the United States

Everise Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Everise and has not been reviewed or approved by Everise.

  • Fair & Transparent Compensation Pay is often described as acceptable to good in aggregate, with compensation appearing more favorable in higher-level corporate or technical roles. Typical frontline pay bands are described as aligned with broader BPO norms, which can make offers feel straightforward to benchmark.
  • Flexible Benefits A broad, big-company benefits menu is presented, including multiple insurance lines, FSAs, and optional supplemental coverages. The availability of add-on options like legal services, pet insurance, and discounts supports a pick-and-choose approach for different needs.
  • Wellbeing & Lifestyle Benefits Services like an Employee Assistance Program and lifestyle-oriented add-ons (e.g., gym discounts, legal plan, pet insurance) are part of the rewards mix. Tuition reimbursement is also positioned as a supportive benefit that can extend value beyond cash compensation.

Everise Insights

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The Company
HQ: Plantation, FL
6,342 Employees

What We Do

Everise delivers happiness to millions of customers around the world. We excel at solving customer problems on behalf of some of the world’s biggest brands. Our specialty sectors are healthcare, travel, technology, and financial services. As the leading customer experience firm, companies rely on Everise to drive their business forward by transforming customer care into something extraordinary and consistently delivering positive interactions across the globe in 32 languages. At our core, we are a diverse and inclusive group of champions who learn from each other. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Join us and become a champion of customer happiness

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