State and Local Government - Training Lead, Senior Consultant

Job Family:

Travel Required:

Clearance Required:

What You Will Do:

• Develop and execute the training strategy and curriculum for the IT system implementation, ensuring alignment with project goals and timelines.
• Create and manage training materials (e.g., guides, templates, e-learning modules) using established standards and branding.
• Coordinate training logistics, including scheduling sessions, managing facilities/technology, and ensuring readiness of training environments.
• Facilitate and oversee training delivery, which may include instructor-led sessions, virtual training, and hands-on simulations.
• Conduct training needs assessments to identify roles requiring training and retraining, and map roles to appropriate learning paths.
• Collaborate with SMEs and functional teams to validate content and ensure accuracy of training data for exercises.
• Monitor and evaluate training effectiveness, collect feedback, and implement improvements for continuous learning.
• Support building a strategic training and development plan
• Write, rewrite and edit deliverables for training content, print and digital such as key messages, web content, social media posts, email newsletters, news releases, and infographics
• Act as final editor and quality control check on all deliverables
• Perform all checks on 508 compliance on all deliverables and make appropriate corrections
• Adhere to, maintain, and expand style guide
• Explain complex information in a clear and concise manner
• Work independently and within a team setting
• Conduct quality review of materials
• Perform ad hoc support for Lead Instructional Designer and Project Manager
• Meet or exceed targeted billing hours (utilization).

What You Will Need:

• Minimum of three (3)+ years of overall work experience.
• Bachelor's Degree from an accredited university; OR seven (7) years of relevant experience may be used in lieu of Bachelor's Degree 
• Experience implementing technology systems and financial management systems; examples include Salesforce, ServiceNow, Workday, Oracle 
• Strong project management skills to coordinate multiple training activities and stakeholders.
• Excellent communication and facilitation skills for delivering training and engaging diverse audiences.
• Proficiency in creating training content using tools like PowerPoint, LMS platforms, and virtual delivery technologies.
• Ability to analyze training needs and design curricula tailored to different user roles and business processes.
• Collaboration skills to work effectively with SMEs, technical teams, and change management leads.

What Would Be Nice To Have:

• Prosci or CCMP certification preferred
• Experience with previously working on tech modernization projects
• Three to five years of specific Change Management experience

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [email protected].  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [email protected]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.