Stand Manager

Posted 12 Days Ago
Be an Early Applicant
61282, Silvis, IL, USA
In-Office
55K-65K Annually
Entry level
Food • Hospitality
The Role
Leads a coffee stand’s profitable operations, crew performance, customer experience, inventory, cash handling, scheduling, training, and compliance. Coaches and develops team members, maintains service speed and cleanliness, implements management directives, solves operational issues, and oversees administrative duties. Requires flexible availability for early mornings, late nights, weekends, holidays, and stand visits outside scheduled shifts.
Summary Generated by Built In

Join the High Plains Team!

A salary that grows with you! Base salary of $55k and potential for periodic bonuses. 

JOB DESCRIPTION: STAND MANAGER

SUMMARY

The Manager assumes full responsibility for their location’s growth, profitable operation, and the preservation of 7 Brew’s culture, mission statement, and values. The Manager is the leader of their crew and maintains genuine connections with them, as well as the unique nuances of the business at their stand(s).

In addition to scheduled shifts, the Manager is expected to coach, train, perform admin duties, and oversee operations. The Manager reports to their District Manager.

RESPONSIBILITIES AND DUTIES

· Must be proficient in all Brewista and Shift Lead duties and skill sets

· Maintains excellent wait times, cleanliness, and customer interactions through training, coaching, and encouragement

· Provides regular feedback to each team member on strengths and areas of growth

· Works with their crew’s needs and availability to create a weekly shift schedule, maintaining a low cost of labor while ensuring quick wait times and short lines

· Tracks and orders necessary inventory, small wares, parts, and equipment, while maintaining a low cost of goods sold by eliminating waste and accurate counting

· Ensures appropriate cash handling, deposits, and change for their stand

· Facilitates team bonding and development through regular meetings and events for their Shift Leads and Brewistas, in both one-on-one and group contexts

· Takes ownership of solutions, whether through solving the problem themselves or looping in an approved partner or vendor

· Ensure the crew is knowledgeable and meeting all health requirements.

· Is always developing new leaders to step into upcoming roles, regardless of current or future needs

· Promptly implements and communicates directives from upper management

· Thoughtfully delegates tasks to their leadership team and Brewistas to facilitate efficiency and appropriate development

WORK SCHEDULE REQUIREMENTS

· Works a flexible schedule, which can include early mornings (5 a.m.) and late nights (11:30 p.m.)

· Visits the stand outside of scheduled shifts to coach, observe, train, and perform administrative duties

· Regularly works weekends and is available to work holidays, if necessary

· Is always available by phone or in-person to promptly address any needs at the stand

Job Type: Full-time
Pay: $55,000 base plus monthly bonuses based on store-level performance

Benefits:

· Health insurance with dental and vision

· Paid time off

· Flexible work schedule 

Qualifications

SKILLS AND QUALIFICATIONS

· Can create and maintain genuine, uplifting interactions with strangers for up to two minutes at a time

· Can work carefully and quickly with hot water and coffee, glass bottles, and dairy products

· Can work outside for prolonged periods, regardless of weather conditions

· Can lift up to 50lbs

· Can stand comfortably for hours at a time

· Can climb a ladder and use a stepladder

· Can stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand

· Can safely walk in between and around cars in the drive-thru line

· Can safely use a utility knife

· Can quickly and cleanly operate any position in the stand during peak hours

· Can maintain awareness of the shift’s operations while working a position

· Can assertively and graciously confront their friends to address operational, procedural, or cultural issues

· Can adapt to problems and implement solutions during stressful situations

· Effectively manages multiple projects and deadlines

· Can effectively lead and direct multiple personality types under pressure

· Has proven leadership abilities in a fast-paced environment with 40+ team members

· Beginner-level proficiency in Microsoft Office Suite

Job Type: Full-time
Pay: $55,000 base plus monthly bonuses based on store-level performance

Skills Required

  • Ability to create genuine, uplifting interactions with customers and strangers
  • Ability to work safely and quickly with hot water, coffee, glass bottles, and dairy products
  • Ability to work outdoors for prolonged periods in varying weather conditions
  • Ability to lift up to 50 pounds
  • Ability to stand comfortably for extended periods
  • Ability to climb ladders and use a stepladder
  • Ability to perform physical tasks including standing, sitting, bending, kneeling, twisting, and squatting
  • Ability to safely walk between and around vehicles in a drive-through line
  • Ability to safely use a utility knife
  • Ability to operate all stand positions quickly and cleanly during peak hours
  • Ability to maintain awareness of shift operations while working a position
  • Ability to address operational, procedural, or cultural issues assertively and graciously
  • Ability to adapt to problems and implement solutions under stressful conditions
  • Ability to manage multiple projects and deadlines
  • Ability to lead and direct multiple personality types under pressure
  • Proven leadership experience in a fast-paced environment with 40 or more team members
  • Beginner-level proficiency in Microsoft Office Suite
  • Availability for flexible schedules, including early mornings, late nights, weekends, and holidays
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The Company

What We Do

High Plains Brew, LLC is a franchise group of 7Brew Coffee with development rights in Nebraska and South Dakota. The company operates multiple drive-thru coffee stands, offering a wide variety of flavored coffee drinks, energy drinks, smoothies, and teas. They focus on creating a welcoming environment for their team of Brewistas and providing a relational customer experience.

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