Explore your future career
As an IT Support intern at Malt, you will work hand-in-hand with your manager to support a high-growth European scale-up. You act as real support for your manager in his daily actions thanks to real teamwork while becoming autonomous. You will act as a bridge between technical IT support and employee experience.
At the same time, you will be able to invest in internal projects thanks to your proactive mindset.
Key responsibilities
International Tech Support (Level 1 & 2): Support Malters across France, the UK, Spain, Germany, and Benelux. Use SIIT to solve technical issues and keep daily operations running smoothly.
- Hardware Masterclass: Set up, deploy, and maintain our fleet of Mac (M5) using professional MDM tools to support our hybrid teams.
Global Asset Strategy: Keep our global IT inventory up to date and ensure all equipment is properly tracked and managed.
Building the "Company Brain": Create and improve internal guides, tutorials, FAQs, and security documentation to help every Malter find the information they need.
Mission-Critical Projects: Contribute to IT improvement projects and build internal tools that make work easier across our remote sites and offices.
About you
- Your pursuing a Master degree (Bac +3/5) in Computer Science or IT. You aren’t looking for a siloed role; you want to explore the full spectrum of IT, from infrastructure to automation.
The Digital Investigator: You might not have every answer yet, but you know exactly where to find them. You are resourceful, methodical, and love solving technical puzzles.
Proactive Innovator: You have an "Automation First" mindset. If a process feels slow, your first instinct is to build a better version and leave the system stronger than you found it.
Global Communicator: Your English is fluent (professional level). You are comfortable being the technical point of contact for our diverse international teams.
High "Get-it-Done" Factor: You thrive on autonomy. You learn fast, adapt quickly, and take pride in diagnosing and resolving issues independently.
Impact-Driven: You want to see the direct results of your work on a company’s growth. At Malt, your contribution is visible every single day.
How to join the mission?
- Interview with our Talent Acquisition and Campus Manager (30 minutes).
- Interview with our IT Engineers , to discuss your experience and the role in more detail (30 minutes).
- Final Interview (case study) with our Head of IT and our IT Engineer, To assess both your technical and interpersonal skills (50-60 minutes).
Skills Required
- Currently pursuing a Master's degree or Bac+3/5 degree in Computer Science or IT
- Fluent, professional-level English
- Resourceful and methodical approach to solving technical problems
- Proactive mindset with an interest in automation
- Ability to work autonomously, learn quickly, and adapt
- Interest in IT infrastructure and automation
What We Do
Malt is a platform that connects businesses with freelancers, finding the perfect match for every project. Our mission is to provide everyone with the freedom to choose what work they do and who they do it with. By helping to redefine the world of work and the relationships we have with it we hope to empower everyone to shape their careers to fit exactly what they’re looking for. Malt was founded in 2013 by Vincent Huguet and Hugo Lassiège, who were both joined by Alexandre Fretti as Co-CEO in 2020. In March 2022, Malt acquired Comatch, enabling us to create a dedicated category for independent management consultants and interim executives where clients can access vetted expertise, known as Malt Strategy. We have now gained the trust of more than 550,000 freelancers and 70,000 clients, becoming one of the leading marketplaces for freelance talent. We are currently operational in nine countries and regions: Belgium, France, Germany, the Netherlands, the Nordics, Spain, Switzerland, the UAE and the UK. Malt has evolved into a successful scaleup with more than 700 employees from 44 different nationalities, who share the same values of care, ambition, joy and autonomy. Join us and become part of the future of work!
