About Us:
The Global Travel Retail division is a strategic business entity of CHANEL, with the mission to reinforce the House’s leadership in this dynamic channel while ensuring sustainable growth and safeguarding brand equity. By anticipating industry shifts, fostering innovation and building meaningful collaborations internally and externally, Global Travel Retail drives transformative strategies for the future.
Position Overview:
We are looking for a Business Intelligence & Marketing Intern to join our Global Travel Retail. The intern will report and support the Business Intelligence & Marketing Manager across projects covering industry analysis, internal communication, marketing, and event preparation. This internship offers a unique opportunity to gain strong exposure to the Travel Retail industry and to develop skills at the crossroads of strategy, marketing, and project management.
Main Responsibilities
Business Intelligence
Collect, analyze, and share insights on the Travel Retail industry to strengthen the team’s expertise.
Conduct a quarterly analysis of emerging industry trends.
Deliver a monthly competitive analysis for Travel Retail.
Support consumer studies : reflection, brief, and sharing with teams.
Prepare a monthly industry insights note for operational teams.
Communication
Prepare a monthly internal newsletter to highlight team achievements and share best practices.
Develop internal presentations to communicate results and expertise to Regions and Divisions.
Events
Take ownership of the TFWA Singapore 2026 event: brief, planning and budget follow-up, contribution to organization.
Assist in the preparation of TFWA Cannes 2026, the most important event in the industry.
Contribute to the development and execution of other ad-hoc events.
Marketing
Provide support in preparing ad-hoc presentations for strategic initiatives.
Profile
Master’s student (Business, Marketing, Strategy, or related field).
Excellent communication skills, both written and oral.
Fluent English is mandatory (daily work in an international environment); French is the working language.
Proficient in Microsoft Office (especially Excel and PowerPoint).
Curious, enthusiastic, and proactive, with a strong willingness to learn.
Autonomous and well-organized, able to manage multiple projects simultaneously.
Creative mindset, eager to bring fresh ideas and contribute to innovative initiatives.
Strong team spirit with the ability to collaborate in a dynamic international environment.
Job Conditions :
An internship agreement is mandatory for this position and must meet the following conditions:
The internship must be part of your study program.
The internship must be required for the completion of your degree.
The internship must be validated by the award of academic credits.
Job Information:
Contract: Full-time internship (100%) and in-person
Start date: January 2027
Duration: 6 months
Working days: 5 days a week, Monday to Friday
Location: Geneva
Join CHANEL's Global Travel Retail Team and contribute to shaping the future of Travel Retail through insightful data analysis and strategic collaboration.
Skills Required
- Master's student in Business, Marketing, Strategy, or related field
- Internship agreement mandatory: part of study program, required for degree, validated by academic credits
- Fluent English (mandatory)
- French as working language
- Proficient in Microsoft Office, especially Excel and PowerPoint
- Excellent written and oral communication skills
- Autonomous, well-organized, able to manage multiple projects simultaneously
- Curious, enthusiastic, proactive, creative mindset
- Strong team spirit and ability to collaborate in a dynamic international environment
What We Do
CHANEL is a private company and a world leader in creating, developing, manufacturing and distributing luxury products. Founded by Gabrielle Chanel at the beginning of the last century, CHANEL offers a broad range of high-end creations, including Ready-to-Wear, Leather Goods, Fashion Accessories, Eyewear, Fragrances, Makeup, Skincare, Jewelry and Watches. CHANEL is also renowned for its Haute Couture collections, presented twice yearly in Paris, and for having acquired a large number of specialized suppliers, collectively known as the Métiers d’Art. CHANEL is dedicated to ultimate luxury and to the highest level of craftsmanship. It is a brand whose core values remain historically grounded on exceptional creation. As such, CHANEL promotes culture, art, creativity and “savoir-faire” throughout the world, and invests significantly in people, R&D and innovation. At the end of 2019, CHANEL employed more than 28,000 people across the world.
