Staffing Operations Coordinator (1 year Contract)

Company Description

“To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’).
foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!
If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.
foodpanda is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

Job Description

About the job:

This role will be based in Malaysia and will report to the Recruitment Executive located in Singapore. As a Staffing Operations Assistant, you will be supporting our staffing operations through timely and effective communications with the store operations team, while streamlining daily staffing operations. You will also provide admin and documentation support, support payroll preparation and prepare staffing reports. You should be a systematic and meticulous professional who is able to multitask a variety of administrative tasks and operational duties while working under pressure.

Key Responsibilities:

• Assist in staffing operations, including conducting roll calls and deploying replacements to stores as needed.
• Manage staffing contingencies by broadcasting shifts request and contacting on-call staff for last-minute coverage.
• Provide timely and accurate communication among stakeholders like store managers, training team and candidates.
• Support the recruitment team with administrative tasks, including (but not limited) payroll administration, data entry, and maintaining employee records and documentation.
• Generate and prepare weekly and monthly staffing reports.
• Undertake additional staffing projects or duties as assigned.

Qualifications

Requirements:

• Passionate about working with people!
• At least 2 years of relevant experience in a fast-paced environment, experience in Shared Services will be a plus.
• Independent, self-driven, and detail-oriented.
• Team player with excellent communication and prioritisation skills.
• Proficient in MS Office and Google applications.
• Pragmatic approach to maintaining oversight, especially under tight deadlines.
• Qualification in SPM/STPM or Diploma preferably in Human Resources or Administration.
• Be able to provide support after office hours and weekends in a reasonable manner
• Immediate availability is preferred.

Additional Information

What we offer:

• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• Other benefits include free food, health and dental insurance, and learning and development opportunities!

Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners.