Staffing Office Assistant

Posted 4 Days Ago
Be an Early Applicant
Oakville, ON, CAN
In-Office
31-39 Hourly
Entry level
Healthtech • Information Technology • Professional Services
The Role
Coordinates hospital staffing requests, uses scheduling software to identify and offer available shifts, updates electronic schedules, communicates with staff and units, deploys nursing resource personnel according to procedures and collective agreements, and performs clerical duties.
Summary Generated by Built In
Company Description

Halton Healthcare’s vision of Exemplary patient experiences, always, goes beyond just the patient experience; it has shaped our entire culture and remains at the core of every interaction in our organization, from our patients & families to our staff, physicians and volunteers.  We believe in exemplary PEOPLE experiences always!

At Halton Healthcare you will thrive in a healthcare culture and environment that embraces inclusion, diversity and belonging with ‘exemplary patient care, always’ at the heart of everything we do.

We empower our people to be the very best they can be so they can make a difference for our patients and the communities we serve.

Halton Healthcare takes great pride in providing quality, compassionate healthcare services to our rapidly growing communities. As a progressive and vibrant healthcare organization, we are committed to being an innovative center of excellence in community hospital care.

Job Description

The Staffing Office Assistant exercises independent prioritization and decision making in the allocation of staffing resources across the organization. This role is an extension of the established process for the deployment of the Nursing Resource Team. 

The Central Staffing and Scheduling Team is dedicated to providing efficient, accurate, and courteous service to ensure the appropriate utilization of nursing resources in meeting the staffing needs of Halton Healthcare Services.  An opportunity is currently available to join this team in demonstrating excellent customer service and supporting the HHS mission of providing quality and compassionate care. 

The Staffing Office Assistant will act as the first point of contact for the Staffing Office. Receive requests from inpatient units with staffing requirements. Use API scheduling software program to identify available staff and offer shifts according to applicable collective agreements. Ensure accurate and timely updates to the electronic schedule. Use courteous and efficient communication with assigned staff and unit representatives to confirm shifts. Deploy Nursing Resource Team nurses in accordance with the Central Staffing and Scheduling Office standard operating procedure manual. Filing/clerical duties as necessary. 

Qualifications

Halton Healthcare endeavors to hire individuals who are competent in their chosen profession and who exemplify our mission, vision and values of accountability, respect and compassion which guide our individual behaviours and attitudes. 

  • Ontario Community College Diploma (or equivalent) 

  • Experience with a computerized scheduling program (API preferred) 

  • Previous experience in Staffing/scheduling an asset 

  • Previous experience in a Hospital setting an asset 

  • Excellent customer service skills, telephone etiquette, and display of Halton Healthcare's core values 

  • Understanding of Collective Agreements and staffing rules in a hospital environment preferred 

  • Excellent computer skills with supreme accuracy and attention to detail (awareness and consideration of hospital operations – unit context taken into consideration).  

  • Strong organizational and problem-solving skills 

  • Positive teamwork skills 

  • Satisfactory employment and attendance record required 

Additional Information

Hours: Monday to Sunday;  various rotating shifts (Hours are subject to change based on operational needs)

Salary:  $31.147 to $38.907 per hour

Date Posted:  September 22, 2026

Internal application deadline:  September 29, 2026

REF4154T

Halton Healthcare is an equal opportunity employer who is committed to integrating diversity, equity and inclusion throughout our operations, policies and culture. If you are passionate about what you do, motivated by a job well done, and as committed to excellence, quality and patient satisfaction as we are, we'd like to hear from you. Please attach your current resume directly to this posting.

Please note that while this job is posted on Halton Healthcare's career page, it may also appear on third-party job boards.  These external platforms may use automated tools, including artificial intelligence, for candidate screening and matching.  We do not control or influence these processes.  To ensure your application is reviewed by our team, we recommend applying directly through our Halton Healthcare careers site.  

We thank all those who apply but only those individuals selected for further consideration will be contacted.

Halton Healthcare is committed to providing accommodations for applicants with disabilities.  In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Halton Healthcare will provide accommodations throughout the recruitment and selection process. If you require an accommodation, we will work with you to meet your accommodation needs to ensure your equal participation.

The Ontario Public Hospitals Act mandates that hospitals establish health surveillance programs for all individuals working within the hospital. This regulation requires proof of immunity for certain diseases and as a result, Halton Healthcare requires all new hires to receive pre-employment medical clearance by our Health, Safety & Wellness team, prior to their start date, as a condition of employment.  This includes demonstrating compliance with Halton Healthcare’s Immunization Policies.

All new hires must be fully compliant with our Vaccination Policy as a condition of employment with Halton Healthcare.  Successful applicants will be required to provide proof of vaccination or proof of a documented medical exemption as part of the hiring process.

All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.

 

Skills Required

  • Ontario Community College Diploma or equivalent
  • Experience with a computerized scheduling program; API preferred
  • Previous staffing or scheduling experience
  • Previous hospital setting experience
  • Excellent customer service skills and telephone etiquette
  • Understanding of collective agreements and hospital staffing rules
  • Excellent computer skills with accuracy and attention to detail
  • Strong organizational and problem-solving skills
  • Positive teamwork skills
  • Satisfactory employment and attendance record
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The Company
HQ: Oakville
10,000 Employees
Year Founded: 1998

What We Do

Halton Healthcare is a healthcare organization comprised of three community hospitals and numerous community-based services in the growing urban and rural communities of Halton Hills, Milton, and Oakville.

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