The Role
Lead architecture and roadmap for digital workplace platforms, design modular IaC-driven capabilities, drive SRE best practices (observability, SLIs/SLOs), integrate automation and AI-powered tools, mentor teams, and modernize endpoint management and identity systems to ensure resilient, user-centric device experiences.
Summary Generated by Built In
Digital devices are often the most visible touchpoint employees have with technology. As a Staff Workplace Platform Engineer, you will be at the forefront of shaping the digital workplace, driving innovation and excellence in endpoint experience across our organization.
You will lead the evolution of digital workplace platforms, designing and implementing solutions that simplify device management, automation, and monitoring. By integrating AI-powered technologies, you will transform how users interact with their digital tools, ensuring a seamless and user-centric experience.
As a technical leader, you will bridge the gap between device engineering, platform reliability, security, and user experience. If you are passionate about architecting scalable systems, and shaping the future of digital device experience, we would love to hear from you.
Responsibilities
- Lead and own the architecture of digital workplace platforms (software, hardware, SaaS, APIs) to deliver seamless, scalable, and resilient solutions at scale.
- Define and drive the strategic roadmap for the digital workplace platform domain, aligning platform evolution with business priorities and emergency technology trends.
- Design and implement new platform capabilities using modular architecture, IaC, automation frameworks, and secure-by-design principles.
- Lead the adoption of SRE best practices, including observability, SLIs/SLOs, and proactive incident management to ensure high availability, performance, and fault tolerance.
- Collaborate cross-functionally, mentor peers, and drive modernization initiatives to support a culture of continuous improvement.
Requirements (Minimum Qualifications)
- Background in Computer Science/Engineering or related field, with 5+ years of relevant experience in platform, systems, or end-user device engineering roles.
- Strong proficiency in scripting and automation skills (e.g. PowerShell, Python, or similar) and experience with IaC and DevOps/SRE methodologies.
- Experience with endpoint management platforms and identity and access management (e.g. SSO, MFA).
- Strong background in observability, monitoring, and performance tuning, and ability to lead complex system debugging and troubleshooting.
- Proven leadership qualities, including mentoring and guiding technical direction, with a strong architectural mindset and system-level thinking.
Nice-to-haves
- Hands-on experience with VDI, virtualization, or remote desktop technologies
- Proficiency in infrastructure-as-code tools (e.g. Terraform, Ansible) and endpoint analytics platforms (e.g. ServiceNow, NexThink).
- Experience implementing with SLIs/SLOs, error budges, and production readiness practices.
- Experience with AIOps platforms, predictive support models, and performance optimization in secure environments.
What you will gain
- Opportunities to work alongside experienced SREs and architects to deepen your expertise in infrastructure and automation.
- Path toward Principal Engineer, Domain Lead, or Architect roles.
- Training, certification support, and access to conferences.
- Exposure to adjacent domains (e.g. cybersecurity, UX, infrastructure) and cutting-edge technologies to broaden skills.
As CSIT is an agency under the Ministry of Defence (Singapore), only Singapore Citizens will be considered.
Skills Required
- Degree in Computer Science, Engineering, or related field
- 5+ years relevant experience in platform, systems, or end-user device engineering roles
- Proficiency in scripting and automation (e.g., PowerShell, Python) and experience with IaC
- Experience with DevOps/SRE methodologies
- Experience with endpoint management platforms and identity and access management (SSO, MFA)
- Strong background in observability, monitoring, performance tuning, and complex system debugging/troubleshooting
- Proven leadership, mentoring experience, architectural mindset and system-level thinking
- Hands-on experience with VDI, virtualization, or remote desktop technologies
- Proficiency with IaC tools (e.g., Terraform, Ansible) and endpoint analytics platforms (e.g., ServiceNow, NexThink)
- Experience implementing SLIs/SLOs, error budgets, and production readiness practices
- Experience with AIOps platforms, predictive support models, and performance optimization in secure environments
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The Company
What We Do
The Centre for Strategic Infocomm Technologies (CSIT) is a technical agency in the Ministry of Defence that harnesses cutting-edge digital technologies to meet Singapore's security needs. It develops capabilities to support missions such as cyber defence, counter terrorism, and counter hostile information operations, with a technical focus on cybersecurity, data analytics, software engineering, and cloud infrastructure and services.
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