The Role
Lead and run mixed-methods UX research focused on developer experience: plan studies, conduct interviews/usability tests (remote and in-person), analyze qualitative and quantitative data, create personas/journeys, collaborate with designers and engineers, and translate insights into product recommendations and prototypes.
Summary Generated by Built In
Overview
Arm provides the fundamental computing architecture for billions of devices, from the smallest microcontrollers to smartphones and laptops to servers. Millions of developers around the world build software applications that run on Arm through platforms like Android, Windows and Linux, but also machine learning frameworks and games engines.**We will only consider candidates who submit a cover letter and portfolio that includes case studies of your UX research projects.
Your mission
As a user experience researcher focused on developer experience at Arm, your mission will be to provide foundational research on the motivations, needs and behaviors of application developers. You will summarize the gaps and opportunities for Arm to create or improve development tools, software libraries and technical content. Your natural curiosity and adaptability will be required to research a variety of developer platforms and different points in the software stack.
Responsibilities:
Required skills and experience:
Nice to Have
In Return
#L1-LB1
Arm provides the fundamental computing architecture for billions of devices, from the smallest microcontrollers to smartphones and laptops to servers. Millions of developers around the world build software applications that run on Arm through platforms like Android, Windows and Linux, but also machine learning frameworks and games engines.**We will only consider candidates who submit a cover letter and portfolio that includes case studies of your UX research projects.
Your mission
As a user experience researcher focused on developer experience at Arm, your mission will be to provide foundational research on the motivations, needs and behaviors of application developers. You will summarize the gaps and opportunities for Arm to create or improve development tools, software libraries and technical content. Your natural curiosity and adaptability will be required to research a variety of developer platforms and different points in the software stack.
Responsibilities:
- Plan and conduct user research studies, including usability testing, user interviews, surveys, and ethnographic studies, both remotely and in-person.
- Work closely with designers, product managers, and developers to identify research objectives and prioritize research efforts.
- Gather, analyze, and interpret qualitative and quantitative data to uncover user needs and opportunities for improvement.
- Create user personas, journey maps, and user flows to effectively communicate research findings to cross-functional teams.
- Collaborate in the design of prototypes and wireframes based on research insights to ensure a user-centred approach to product development.
- Contribute to the development of user experience strategies and design recommendations, advocating for the best interests of our users.
- Stay up-to-date with industry trends, proven methodologies, and new technologies related to UX research and design.
Required skills and experience:
- Proven experience as a UX Researcher or similar role, with a strong portfolio showcasing a range of research methodologies and their impact on product design.
- Proficiency in conducting user interviews, usability testing, and other research methods, both in-person and remotely.
- Solid understanding of qualitative and quantitative research methods, and the ability to triangulate insights from multiple data sources.
- Excellent analytical skills: you can distil complex data into actionable insights and design recommendations.
- Strong communication skills, both written and verbal, to effectively present to diverse audiences.
- Collaborative approach: you enjoy working in cross-functional teams!
- Bachelor's or Master's degree in Human-Computer Interaction, Engineering Design, Cognitive Psychology, UX Design, or a related field. Alternatively, you have demonstrable equivalent experience.
Nice to Have
- Familiarity with design thinking principles and their application in the context of user-centred product design.
In Return
#L1-LB1
Skills Required
- Submit a cover letter and portfolio including case studies of UX research projects
- Proven experience as a UX Researcher or similar role with a strong portfolio
- Proficiency in conducting user interviews, usability testing, surveys, and ethnographic studies (remote and in-person)
- Solid understanding of qualitative and quantitative research methods and ability to triangulate insights
- Excellent analytical skills to distill complex data into actionable insights and design recommendations
- Strong written and verbal communication skills for presenting to diverse audiences
- Collaborative experience working with designers, product managers, and developers
- Bachelor's or Master's degree in HCI, Engineering Design, Cognitive Psychology, UX Design, or related field, or equivalent experience
- Familiarity with design thinking principles
Arm Compensation & Benefits Highlights
-
Equity Value & Accessibility — Broad RSU grants are positioned as a core part of total rewards post‑IPO, and a 2024 ESPP allows up to a 15% discount with lookback to the lower of the start or purchase‑date price. Together these programs expand ownership opportunities across the workforce.
-
Retirement Support — Investor filings state a 401(k) match of 100% up to the first 6% of employee contributions, with the same match rate cited for executives and the wider workforce. This signals strong employer support for long‑term savings.
-
Leave & Time Off Breadth — Benefits include a fully paid four‑week sabbatical after four years, enhanced maternity/paternity and parental bonding leave, a quarterly Day of Care, and paid volunteering time. These offerings indicate breadth well beyond standard PTO.
Arm Insights
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
We bring brilliant people together in a global ecosystem that is sparking the world’s potential. Arm technology enables specialized processing built on the economics, design freedom and accessibility of general-purpose compute that has, so far, led to more than 180 billion chips being shipped by our partners.
Why Work With Us
At Arm, we build the future of computing, powering everything from smartphones to AI. Our 10x mindset drives bold thinking and deep collaboration to solve complex problems together. With a people first culture, flexible work, and strong support for growth and wellbeing, your ideas can make a global impact while your career thrives.
Gallery
Arm Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
Not Specified
