Staff Training Facilitator

General Summary:  The Staff Training Facilitator co-delivers comprehensive employee training programs that ensure high-quality, person-centered care for individuals with intellectual and developmental disabilities. This role advances our mission by implementing training that enhances employee skills, ensures regulatory compliance, and maintains organizational standards of excellence. Through effective training delivery and documentation, the Staff Training Facilitator directly supports Beverly Farm Foundation's commitment to exceptional care and professional development.

Essential Duties and Responsibilities (other duties may be assigned):

• Conduct comprehensive in-person and virtual training sessions with consistency and high-quality standards.  using established curricula, organizational policies, regulatory requirements, and guidance from the Director of Training.
• Efficiently schedule and coordinate training sessions.
• Manage all aspects of training logistics to ensure comprehensive and effective training delivery including online learning platform accounts.
• Adapt training methods to accommodate diverse learning styles and individual participant needs.
• Maintain accurate employee training files to ensure full organizational policy and regulatory compliance.
• Track and verify employee certifications, monitor expiration dates, and schedule recertifications.
• Submit DSP training packets to the Health Care Worker Registry after ensuring regulatory requirements are met.
• Submit QIDP's certification request packets after ensuring regulatory requirements are met.
• Identify and communicate opportunities for training program improvements.
• Review and verify all on-the-job training documentation for new and existing employees across the organization.
• Conduct thorough audits of training completion packets to ensure all required documentation is complete and accurate, meeting regulatory compliance.
• Generate monthly reports detailing training completion rates, skill development, and identified training gaps.
• Serve as primary training facilitator and point of contact for new employees during their initial training and orientation period, which generally lasts 21 days. Provide attendance, training-completion, and observed-performance information to the employee's manager.
• Review and verify timesheets for new employees during their initial training period, to ensure accurate documentation and compliance. Route exceptions or corrections to the employee's manager.
• Obtain/maintain certifications to train employees in key areas such as CPR, First Aid, safety, etc.
• Conduct in-services to enhance staff understanding or abilities and assist in maintaining in-service documentation for all employees.

This job description in no way states or implies that these are the only duties performed by the employee occupying this position.  Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of knowledge, skill, and/or ability required.  Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions.

Education/Experience:

• Bachelor's degree from an accredited four-year college or university preferably in Education,  Healthcare Administration, Health and Human Services, Psychology, Social Work, or a related field; master's degree is a plus.
• Minimum of 2-4 years of related experience in training, professional development, or education.
• Facilitating in-person and virtual training sessions.
• Delivering technical or skills-based training.
• Maintaining comprehensive and accurate training records

Professional Knowledge and Skills:

• Strong communication and interpersonal skills.
• Advanced organizational and project management capabilities.
• Organizing and cataloging training materials.
• Proficiency in learning management systems.
• Ability to interpret and apply complex regulatory requirements.
• Excellent analytical and problem-solving skills.
• Ability to present engaging and effective training sessions.

Technical Skills

• Electronic record management systems
• Confidential file management protocols
• Familiarity with learning management systems.
• Advanced knowledge of Microsoft Office suite.

Language Skills:

Ability to effectively read and interpret documents such as benefit plan documents, policy and procedural manuals. Ability to write reports and correspondence. Ability to understand and effectively present information and respond to questions from administrative staff, employees, and the public.

Mathematical Skills:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. 

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or report form. Ability to deal with problems involving several concrete variables in non-standardized situations.  Able to use tangible and intangible information to come to a result.

Physical and Mental Requirements:

• Ability to:
  • Sit, stand, walk, and bend for extended periods
  • Occasionally climb stairs or ramps
  • Occasionally lift and/or move up to 25 pounds
  • Use hands and fingers with dexterity
  • Work in environments with moderate to occasionally loud noise levels
  • Manage multiple training projects simultaneously

• • Demonstrate emotional resilience
  • Treat everyone with dignity and respect
  • Maintain high levels of concentration and attention to detail
  • Adapt to changing organizational training needs
  • Maintain confidentiality and professional demeanor

Work Environment:

• Primary work location: Training offices
• Campus-wide travel required to different campus locations
• Potential for occasional evening or weekend work
• Work environment may include:
  • Office settings
  • Training rooms
  • Occasional visits to residential care areas
• Temperature variations typical of indoor and occasional outdoor environments

Equipment Used: 

The employee is required to utilize a learning management system, telephone and audio-visual equipment: projection equipment, camera, flip chart/board whiteboard or blackboard, etc.  Operates or utilizes computer equipment for developing presentations, word processing, data management, and recordkeeping. Including Microsoft Office, Quantum and the Learning Management System (LMS)