Staff Technical Program Manager

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. 
 
TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR. 

Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles. 

JOB SUMMARY

The Staff Technical Program Manager is responsible for leading the delivery of large-scale strategic programs across cross-function technology teams, from strategy definition and planning through execution.

In this role, you will balance the business needs versus technical constraints to deliver business benefits while contributing to the development of high-performance teams through rigorous goal-setting, disciplined attention to performance metrics, continuous process improvement, and mentorship.

Essential Duties/Responsibilites:

• Interact with cross-functional teams to lead strategic programs, establish resource estimations, design solution proposals, provide implementation documentation, and tracking timelines for delivery.
• Partner with business and technology leadership to establish a roadmap and vision, as well as expected business benefits of a program.
• Define and align metrics that align with company strategic objectives and goals
• Drive communication between technolgy and business partners to ensure successful implementations.
• Lead through influence across internal partners with competing prioirites to determine effective strategies to accomplish business objectives.
• Anticipate future consequences and trends, problem solving, and incorporate them into the project plans.
• Seek out continuous improvements to optimize efficiency and quality.
• Remain current with industry trends, certifications, and enhance knowledge and expertise within technology.
• Provide effective mentoring, coaching and support to colleagues to foster their growth and development.

Required for All Jobs

• Performs other duties as assigned
• Complies with all policies and standards

QUALIFICATIONS

Education 

• Bachelor’s degree in Computer Science, IT or equivalent education and related training required

Work Experience 

• Typically 12+ years experience in a technical program or project manager role, preferably in technology or software development with a progressive record of successful delivery of complex solutions, systems, or services required
• Typically 6+ years. experience in Agile software delivery required

Licenses and Certifications 

• Certified Project Management Professional (PMP)-PMI preferred

Knowledge, Skills and AbilitiesKSAsProficiency

• Advanced  Sound business and technical knowledge 
• Advanced Ability to manage multiple programs/projects and people orchestrating small to large scale projects to the technology teams across multiple time zones
• Advanced Ability to communicate technical issues to non-technical people
• Advanced Effective resource management and meeting facilitation skills
• Advanced Ability to create and track detailed project plans and drive project activities
• Advanced Strong problem-solving, analytical, and quantitative skills; aptitude in logical and critical thinking
• Advanced Excellent communication skills, including presentation and facilitation skills
• Advanced Proficient in Microsoft Office Suite
• Advanced Excellent attention to details and exceptional organizational skills

Work Environment:

• Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. 
• This position is 100% in office.

Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. 

TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact [email protected] to request such an accommodation.