Staff Technical Program Manager

Posted 9 Days Ago
Be an Early Applicant
San Francisco, CA, USA
In-Office
188K-235K Annually
Senior level
Blockchain • Financial Services • Cryptocurrency • Web3 • Quantitative Trading
The Role
Lead large cross-functional product programs, synthesize business and technical requirements, design scalable systems, manage schedules, remove roadblocks, drive alignment across product and engineering, mitigate risks, coordinate testing and releases, and build dashboards to track development progress.
Summary Generated by Built In

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. 

If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.

 
The work:

We're seeking a dedicated, passionate, and eager Staff Technical Program Manager to join our team responsible for leading large cross-functional programs linked to our Products. This role reports to the Head of TPM within Ripple Core. This is a challenging and technical role, requiring the expertise to synthesize business and technical requirements and the foresight to ensure we are solving for Ripple's current and future customer needs. You will work closely with our product and engineering teams to design robust and scalable systems, lead product schedules, remove roadblocks, and ensure high development velocity. Ideal candidates have a track record of seeing around the corner and providing technical leadership to deliver for customers. You will be responsible for high-level strategy, but also know when to get hands-on to push an initiative forward. You must be passionate about enabling teams to invent and deliver customer-focused solutions to bold and ambiguous challenges.

What you'll do:
  • Develop priorities and strategy across strategic product initiatives by understanding our customers and technology deeply.
  • Reduce ambiguity and risk by proactively identifying and eliminating bottlenecks and obstacles, raising issues strategically, and making sound data-driven decisions that deliver for our customers based on associated trade-offs.
  • Communicate with purpose and clarity, bringing together cross-functional teams to achieve program objectives.
  • Be an inspiring leader to your co-leads, counterparts, and TPM colleagues.
  • Contribute to technical frameworks that can be used by engineering teams for decision-making.
  • Improve the efficiency of Operational Excellence processes across the organization.
  • Partner with program managers, product managers, and engineering managers to understand development priorities and drive alignment across multiple partners with impactful priorities.
  • Coordinate testing and release dependencies for assigned engineering teams, and across teams as products converge for release.
  • Build release, bug, and progress-tracking dashboards to advise partners on development progress and gaps.
What you'll bring:
  • 8+ years of previous release and/or technical program management experience on projects involving sophisticated enterprise tech environments, working directly with many teams across functions.
  • Ability to use data and analytics to look at trends and lead health of projects and systems.
  • Shown understanding and working knowledge of software development and modern project management standard processes, such as Agile, Scrum, Six Sigma, etc.
  • Ability to coordinate multi-functionally, build consensus, and deliver across teams. Able to influence without authority, negotiate, and encourage others in a matrixed environment.
  • Experience with Jira and Confluence, and proficiency in Google Sheets.
  • Experience crafting or architecting (design patterns, reliability and scaling) of new and existing systems.
  • Experience in Payments, Custody, Stablecoin, and/or Blockchain ecosystems.
For positions that will be based in CA, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant’s experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions. 
CA Annual Base Salary Range
$188,000$235,000 USD

WHO WE ARE:

Do Your Best Work

  • The opportunity to build in a fast-paced start-up environment with experienced industry leaders
  • A learning environment where you can dive deep into the latest technologies and make an impact.  A professional development budget to support other modes of learning.
  • Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
  • In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in. 
  • Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
  • We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!

Take Control of Your Finances

  • Competitive salary, bonuses, and equity
  • Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
  • Employee giving match
  • Mobile phone stipend

Take Care of Yourself

  • R&R days so you can rest and recharge
  • Generous wellness reimbursement and weekly onsite & virtual programming
  • Generous vacation policy - work with your manager to take time off when you need it
  • Industry-leading parental leave policies. Family planning benefits.
  • Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events

Benefits listed above are for full-time employees. 

Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
 
Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.

Skills Required

  • 8+ years of release and/or project management experience in complex enterprise tech environments
  • Use data and analytics to identify trends and lead project and system health
  • Working knowledge of software development and project management processes (Agile, Scrum, Six Sigma)
  • Ability to coordinate cross-functional teams, build consensus, influence without authority in a matrixed environment
  • Experience with project planning tools such as Jira and Confluence; proficient with Google Sheets
  • Experience crafting or architecting systems (design patterns, reliability, scaling)
  • Experience in Payments, Custody, Stablecoin, and/or Blockchain ecosystems

Ripple Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ripple and has not been reviewed or approved by Ripple.

  • Healthcare Strength Comprehensive coverage, including employer-paid medical, dental, and vision from day one, is emphasized alongside wellbeing resources and stipends. This indicates strong foundational healthcare support as part of total rewards.
  • Parental & Family Support Paid parental leave of substantial duration and inclusive family-forming benefits (via fertility support) are highlighted. These offerings signal robust backing for diverse paths to parenthood.
  • Leave & Time Off Breadth Flexible or unlimited PTO paired with additional company-wide recharge days points to ample time-off provisions. Public materials also reference generous closures that facilitate periodic rest.

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The Company
HQ: San Francisco, CA
733 Employees
Year Founded: 2012

What We Do

Ripple provides one frictionless experience to send money globally using the power of blockchain technology. By joining Ripple’s growing global network, financial institutions can process their customers’ payments anywhere in the world instantly, reliably and cost-effectively. Banks and payment providers can use the digital asset XRP to further reduce their costs and access new markets. Founded in 2012, Ripple's vision is to enable a world where value moves as seamlessly as information flows today—an Internet of Value. Ripple is the only enterprise blockchain company today with products in commercial use. Ripple’s global payments network includes over 300 customers across 40+ countries and 
six continents.

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