About Kaseya
Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.
Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.
Founded in 2000, Kaseya was built by builders - and we're still building. We look for people who create rather than wait, who see a hard problem and lean in, and who treat challenges as raw material. At Kaseya, everyone plays a role in shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the globe.
We're building teams that grow, perform, and make an impact. If you're driven by the itch to make things better - a product, a process, a career - you'll fit right in.
At Kaseya, we don't just raise the bar. We build it.
Position Summary
Kaseya is looking for a Staff Technical Program Manager to lead high-impact, cross-platform technical programs that span multiple SaaS products, engineering organizations, and business functions. In this role, you will operate as a force multiplier for engineering and product leadership, driving execution rigor, dependency management, and delivery predictability across complex initiatives such as platform integrations, modernization efforts, reliability improvements, and enterprise-scale launches. This role requires strong technical depth, systems thinking, executive communication, and the ability to influence across a highly matrixed organization.
Key Responsibilities
Program Leadership & Delivery
- Own and drive end-to-end execution of large, cross-functional technical programs impacting multiple Kaseya products and platforms
- Translate company-level priorities into clear program plans, milestones, success metrics, and delivery commitments
- Actively manage scope, risks, dependencies, and tradeoffs across engineering, product, security, infrastructure, and operations teams
- Ensure programs are delivered with high quality, security, and reliability standards appropriate for MSP and enterprise customers
Technical & Architectural Partnership
- Partner closely with engineering leaders and architects to understand system design, platform constraints, and technical risks
- Drive alignment on architecture decisions, sequencing, and integration strategies, especially across acquired products
- Develop technical fluency across Kaseya's SaaS platforms, APIs, data flows, and cloud infrastructure
Stakeholder & Executive Communication
- Serve as the single-threaded owner for program health, communicating clearly with senior engineering, product, and executive leaders
- Produce crisp executive-level updates that highlight progress, risks, mitigation plans, and decision points
- Facilitate decision-making across organizations with competing priorities and limited resources
Operational Excellence & Scale
- Establish scalable program management frameworks, operating rhythms, and tooling to support Kaseya's growth
- Identify systemic execution gaps and drive improvements in planning, dependency management, and delivery predictability
- Mentor and influence other TPMs, helping raise the bar for technical program management across the organization
Required Qualifications
- 10+ years of experience in Technical Program Management, Engineering Program Management, or equivalent roles in SaaS or cloud-based software environments
- Strong technical foundation with the ability to engage deeply in architecture, APIs, data, and cloud-native systems
- Proven experience leading multi-team, multi-product programs with significant technical and organizational complexity
- Exceptional written and verbal communication skills, including experience presenting to senior leadership
- Demonstrated ability to influence without authority in a fast-paced, matrixed organization
Preferred Qualifications
- Experience working on platform integration, M&A integration, or large-scale SaaS modernization initiatives
- Familiarity with cloud platforms (AWS preferred), distributed systems, and enterprise-grade security requirements
- Experience supporting B2B, IT management, security, or MSP-focused products
- Strong working knowledge of Agile and hybrid delivery models
- Prior experience mentoring TPMs or acting as a program leader across multiple initiatives
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
Skills Required
- 10+ years of experience in Technical Program Management, Engineering Program Management, or equivalent roles in SaaS or cloud-based software environments.
- Strong technical foundation with ability to engage in architecture, APIs, data, and cloud-native systems.
- Proven experience leading multi-team, multi-product programs with significant technical and organizational complexity.
- Exceptional written and verbal communication skills, including experience presenting to senior leadership.
- Demonstrated ability to influence without authority in a fast-paced, matrixed organization.
- Experience working on platform integration, M&A integration, or large-scale SaaS modernization initiatives.
- Familiarity with cloud platforms (AWS preferred), distributed systems, and enterprise-grade security requirements.
- Experience supporting B2B, IT management, security, or MSP-focused products.
- Strong working knowledge of Agile and hybrid delivery models.
- Prior experience mentoring TPMs or acting as a program leader across multiple initiatives.
Kaseya Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kaseya and has not been reviewed or approved by Kaseya.
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Leave & Time Off Breadth — PTO is commonly described around 20–21 days per year plus standard holidays. Some indicate they can fully disconnect while on leave.
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Equity Value & Accessibility — Equity or option grants are available to many roles, offering potential upside beyond base pay. This exposure is presented as a meaningful component of total compensation for some roles.
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Affordable Benefits — The high‑deductible medical plan is described as having low or employer‑covered employee‑only premiums in some cases. This can reduce out‑of‑pocket costs for those who select the HDHP.
Kaseya Insights
What We Do
Kaseya is a premier provider of unified IT management and security software for managed service providers (MSPs) and small to medium-sized businesses (SMBS). Through its customer-centric approach, Kaseya delivers best-in-breed technologies that allow organizations to efficiently manage, secure and backup IT. Kaseya offers a broad array of IT management solutions, including well-known names: Kaseya, IT Glue, RapidFire Tools, Spanning Cloud Apps, ID Agent, Graphus, RocketCyber, TruMethods and Unitrends. These solutions empower businesses to command all of IT centrally, easily manage remote and distributed environments, simplify backup and disaster recovery, safeguard against cybersecurity attacks, effectively manage compliance and network assets, streamline IT documentation and automate across IT management functions. Headquartered in Miami, Florida, Kaseya is privately held with a presence in over 20 countries.
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