Staff Technical Program Manager - Data Products

Reposted 10 Days Ago
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Lehi, UT, USA
In-Office
Expert/Leader
Big Data • Fintech • Software • Analytics
The Role
Leads a strategic portfolio of technical programs and manages a team of Technical Program Managers. Drives cross-functional alignment, planning, dependency resolution, risk mitigation, resource allocation, ROI tracking, and executive communication. Oversees technical documentation, architectural materials, implementation resources, demos, knowledge transfers, and documentation standards for technical and non-technical audiences. Requires a strong technical background in architecture, observability, networking, DevOps, and security.
Summary Generated by Built In

MX is a fintech company on a mission to empower the world to be financially strong. We build technology that helps banks, credit unions, and fintechs deliver smarter, more intuitive financial experiences to millions of people.

Like many startups, we’ve navigated real growth challenges — and we’ve come out stronger on the other side. Today, MX is in a phase of renewed momentum and scale, with a solid foundation and a clear vision for what’s next. This is a place where thoughtful execution matters, innovation is encouraged, and individuals have real ownership over their work.

Our culture values curiosity, accountability, and impact. We give people the space to question assumptions, design better solutions, and help shape how the company grows. If you’re looking to do meaningful work, influence outcomes, and grow alongside a company that’s ready to move fast, you’ll feel at home at MX.

We are looking for a strong program leader and strategic operator who can autonomously execute complex enterprise initiatives in a dynamic, fast-paced environment. You'll wear multiple hats—Technical Program Manager, Agile Coach, Process Designer, Storyteller, and Systems Thinker—driving some of the most critical Financial Data Product initiatives at MX while partnering with engineering and product leadership to align on high-impact outcomes and scalable architectures. 

From day one, you'll influence both product strategy and technical execution—helping us build and improve our platform while scaling the organization itself. You'll bring expertise in best-in-class frameworks for work intake, prioritization, SDLC optimization, team management, and decision-making, with the ability to navigate technical trade-offs, increase developer velocity, and create clarity across ambiguous problems. 

If you're a creative problem-solver with a passion for optimizing processes, scaling businesses through analytical and general management skills, and building with sane, compassionate collaboration, this role is for you.

Responsibilities

  • Program Leadership & Delivery 
    • Communicate goals, roles, and outcomes; drive delivery on time, scope, budget
    • Own performance, scalability, and reliability targets for releases
    • Manage multiple simultaneous initiatives with time-sensitive constraints
    • Demonstrate financial acumen in budget planning, resource allocation, and P&L awareness
  • Requirements & Strategic Planning
    • Translate high-level business needs into actionable technical roadmaps and API contracts
    • Develop program-level and product/technology roadmaps that align cross-functional dependencies
    • Inform executive decisions with data-backed resource and risk analysis
  • Risk, Transparency, & Governance: 
    • Establish proactive risk detection frameworks using RAID logs and mitigation strategies
    • Track and publish program health dashboards (executive summaries and detailed drill-downs)
    • Drive data-informed decision reviews and OKR/KPI governance
  • Cross-Functional Collaboration & Influence
    • Build effective networks across Product, Engineering, Sales, Marketing, Legal, and InfoSec
    • Simplify complex challenges into pragmatic plans; tell compelling program narratives that align diverse stakeholders
    • Navigate matrixed-management environments with empathy and influence
  • Process Design, Coaching, & Technical Governance
    • Design enterprise-wide processes that increase successful program delivery and adoption
    • Mentor teams on software delivery best practices (Scrum, Kanban, SAFe, Waterfall)
    • Facilitate technical design reviews; partner on architectural trade-offs between scalability and speed-to-market
    • Lead structured change rollouts and drive adoption
    • Develop and coach technical program managers; elevate TPM discipline across the organization
  • Tools & Systems Mastery
    • Establish Atlassian Suite governance; drive best practices in Jira Software, JPD, & JSM
    • Create data visualizations that translate complex information for executive and team audiences
    • Identify and implement AI-assisted automation to increase team efficiency in reporting, insights generation, and documentation; stay current on emerging agentic workflows.

Qualifications

  • 10+ years of Technical Program Management experience leading large-scale software delivery in a New Product Development environment
  • 3+ years of experience leading or mentoring other technical program managers
  • Proven track record of managing end-to-end SDLC for complex distributed systems
  • Atlassian Suite expertise, ideally having served as a global administrator
  • Expertise in the Scrum framework, with a proven track record of scaling and tailoring agile practices to an organization's maturity level to drive engineering velocity and sprint health
  • Comfort operating in high-ambiguity environments with rapidly evolving priorities
  • Strong bias toward action; ability to unblock teams autonomously and make decisions with incomplete information
  • Demonstrated ability to collaborate effectively across matrixed teams and build trust with peers at all levels
  • Proven ability to rapidly absorb and synthesize complex technical information, allowing for deep engagement in architectural discussions.

Preferred Requirements 

  • Expertise with personal financial management or wealth management tools
  • Experience managing AI/ML product development and deployment
  • Ability to navigate technical ambiguity and resolve blockers during zero-to-one builds
  • Systems-thinking mindset with experience in long-term technical strategy and tech debt reduction
  • Analytical skills to utilize engineering metrics for decision-making and product insights
  • Bias toward building automated inspection mechanisms and technical governance processes
  • 3+ years of direct experience in a technical role (SWE, SRE, DevOps, or Systems Architect)
  • Experience leading systemic change management within an engineering organization
  • PMP and CSM certifications

MX is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, military or veteran status, status as an individual with a disability, or other applicable legally protected characteristics. We particularly welcome applications from veterans and military spouses. All your information will be kept confidential according to EEO guidelines. You may request reasonable accommodations by sending an email to [email protected].

Skills Required

  • Bachelor’s degree or equivalent work experience
  • 15+ years of experience in portfolio and program management
  • 8+ years of experience managing a direct team
  • Knowledge of program management software tools and management techniques
  • Experience planning and managing large-scale portfolios
  • Experience managing implementations from start to finish
  • Strong portfolio and program management skills, including strategic planning, resource and financial planning, risk mitigation, personnel management, and executive support
  • 5+ years of experience in financial services, corporate, or investment banking
  • 3+ years of experience in a technical role such as TechOps, SRE, DevOps, or Networking Engineering
  • Experience in systemic change management

MX Technologies Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MX Technologies and has not been reviewed or approved by MX Technologies.

  • Leave & Time Off Breadth — Time off includes flexible time off, paid holidays, and a companywide winter recharge week. A formal sabbatical program and flexible working arrangements expand time‑away options.
  • Healthcare Strength — Healthcare support includes subsidized medical coverage, employer HSA contributions, and free mental‑health options with access to financial and legal services. These offerings indicate a robust core health package.
  • Parental & Family Support — Parental and family support features generous parental leave and childcare support within a stated family‑first approach. Such resources strengthen coverage for growing families.

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The Company
HQ: Lehi, UT
864 Employees
Year Founded: 2010

What We Do

MX Technologies is a fintech company that aims to connect people with their financial data in a way that automates their money experience. MX Technologies, the financial data platform and leader in modern connectivity, helps organizations everywhere connect to the world’s financial data and turn raw, unstructured data into their most valuable asset to deliver intelligent and personalized money experiences. MX connects more than 16,000 financial institutions and fintechs providing the industry’s most reliable and secure data connectivity network. MX Technologies enhances financial data by cleansing, categorizing, and adding metadata that empowers organizations to deliver personalized experiences, reduce fraud, approve loans faster, and help customers save and invest smarter. Founded in 2010, MX Technologies is one of the fastest-growing fintech innovators. Additionally, MX powers 85% of digital banking providers, as well as thousands of banks, credit unions, and fintechs, with a combined reach of over 200 million consumers.

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