Staff Technical Product Manager

Posted 2 Days Ago
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Boston, MA
Senior level
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
The Role
The Staff Technical Product Manager will lead product strategy and vision in Chewy's supply chain efforts, collaborate with cross-functional teams, analyze performance metrics, and manage stakeholder relationships. This role focuses on developing innovative products that improve the experience for vets and pet parents.
Summary Generated by Built In

Our Opportunity:

Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners everywhere. Within Chewy, the Chewy Health team is focused on redefining how vets and pet parents care for their pets and are on a multi-year journey to reinvent the experience of working with your veterinarian to keep your pets happy and healthy.

As part of this mission, Chewy’s Supply Chain Research & Planning (SCRP) group is looking for a highly motivated, goal-oriented, dedicated Staff Technical Product Manger to join the critical and influential Outbound Science and Tech team in Bellevue, WA. We are looking for a strategic leader with deep experience in Supply Chain, in working with science and tech teams and track record of delivering high impact products and programs. This role will be at the center of the next gen supply chain systems being built by Chewy and will be the face of outbound supply chain tech to all partners and leaders.

What you'll do:

  • Product Strategy and Vision: Use your customer’s first mindset along with cost and efficiency for Chewy to guide the development and delivery of best-in-class products.
  • Develop and communicate a clear vision and strategy for outbound supply chain and its be able to measure and communicate its impact. Stay abreast of industry trends, competitor offerings, and emerging technologies to drive continuous improvement and innovation.
  • Cross-Functional Collaboration: Collaborate closely with cross-functional teams, including Engineering, product owners, Operations, and key business leaders, to ensure successful product launches aligned with business goals. Foster a culture of collaboration and open communication to achieve collective goals.
  • Performance Analysis: Define key performance indicators (KPIs) for workflows, regularly analyze performance data to measure success, and identify areas for improvement. Utilize data-driven insights to make informed decisions and adjust strategies accordingly.
  • Stakeholder Management: Build and maintain strong relationships with external partners, vendors, and internal stakeholders involved in operational initiatives. Act as a primary point of contact for stakeholders, addressing inquiries and ensuring alignment with product goals.

What you'll need:

  • 6+ years of proven product management experience. Proficient in analyzing and effectively communicating metrics to support recommendations. Experience in supply chain technology will be preferred.
  • Excellent written and verbal communication skills, along with the ability to manage time-sensitive tasks with attention to detail.
  • Strong stakeholder management skills, particularly with leadership, and the ability to drive initiatives from conception to completion.
  • Master’s degree in business, science or engineering. Track record of working with science and engineering teams and delivering tech products.
  • Ability to drive influence without authority.
  • Fluency in SQL and/or Tableau
  • Experience in engineering, analytics, or UX design roles
  • Passion and curiosity

If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].


If you have a question regarding your application, please contact [email protected].

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].


If you have a question regarding your application, please contact [email protected].


To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

Top Skills

SQL

What the Team is Saying

Charles
Paul
Olivia
Mark
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The Company
HQ: Boston, MA
20,000 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.

We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.

At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.

Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.

We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.

We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.

Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.

Why Work With Us

We're proud to be one of the fastest growing e-commerce companies of all time.

With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
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