Staff Systems Software Engineer

Posted 8 Days Ago
Be an Early Applicant
4 Locations
In-Office
Senior level
Cloud • Software
The Role
The role involves designing and implementing features for error-reporting and backtrace platforms, focusing on performance optimization and collaboration with teams to enhance backend systems.
Summary Generated by Built In
About Us:

Sauce Labs is the world's largest full-lifecycle, test automation platform, and the company behind Selenium. Trusted by 80% of the world's top ten largest financial institutions and over 300,000 enterprise users, Sauce Labs provides the only AI platform capable of turning business intent into autonomous testing and quality assurance. With a proprietary dataset of 8.7 billion test runs, Sauce Labs empowers the Fortune 2000 to bridge the gap between AI-driven code generation and enterprise-grade software quality. Learn more at saucelabs.com.

The Role:

This pivotal role drives the design and implementation of high-value features and the foundational Error-Reporting/Backtrace platform. This is a strategic product in the Sauce Labs portfolio, and you will be instrumental in enabling customers to analyze multi-dimensional data and debug at scale to resolve their business-critical production issues. Your solutioning and development expertise in native, low-level systems (Rust, C/C++) will accelerate the evolution of this intricate product with a highly performant custom columnar database. Core Linux backend skills and a DevOps perspective are essential to design and evolve a scalable, maintainable platform. You will collaborate remotely with a global engineering team on new capabilities, enhancing backend performance, reliability, data analysis, and user experience. If you have compelling code to share, we would love to see it—we hire for demonstrable talent first!

Responsibilities:
  • Extend core subsystems including work scheduling, networking (HTTP), storage, indexing, and data analysis. Performance-sensitive components are primarily in Rust and C/C++.
  • Enhance platform observability by integrating bespoke and off-the-shelf OpenTelemetry capabilities, encompassing metrics, tracing, and profiling, and evolving Grafana dashboards to provide deeper insights.
  • Collaborate with business and management functions to develop and execute the product roadmap.
  • Provide technical leadership, advising on investments, leading solution design and development, and mentoring junior staff.
  • Participate in on-call rotation.
  • Contribute to improvements in the software development lifecycle for increased velocity and quality.
Required Skills:
  • 7+ years of development experience in C/C++ and Rust.
  • Demonstrable skill in developing specialized data structures, algorithms, and supporting infrastructure for real-world workloads.
  • Solid experience with cloud platforms (GCP, AWS).
  • Proficiency with live and post-mortem debugging tools.
  • Expertise in the development of AI-driven features, as well as agents and skills integrated with internal workflows.
  • Strong experience managing/scripting CI and scaling infrastructure using DevOps tools like Jenkins, Docker, Kubernetes, and Salt.
  • You are autonomous, take initiative, and act on it.
  • You stay current with the field, having read at least 2 relevant computer systems papers in the last year.
  • You have a proven track record of collaboration and pragmatism, leveraging the strengths of others to build great products.

This Saucer can be found globally.  We believe in the power of in-person collaboration to build strong relationships and drive innovation. To support this, our office models are tailored by region:

  • Poland, Berlin, and the US: We operate on a hybrid basis, offering flexibility alongside collaboration with in-office days as required.
  • India: We operate in-office 5 days a week to maximize team synergy and real-time collaboration and mentorship.

Regardless of location, Saucers living near an office are expected to be present and engaged with their local teams.

Please note our privacy terms when applying for a job at Sauce Labs.

Sauce Labs is proud to be an Equal Opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity/expression/status, sexual orientation, age, marital status, veteran status or disability status.

Security responsibilities at Sauce

At Sauce, we will commit to supporting the health and safety of employees and properties, partnering with internal stakeholders to learn and act on ever-evolving security protocols and procedures. You’ll be expected to fully comply with all policies and procedures related to security at the department and org wide level and exercise a ‘security first’ approach to how we design, build & run our products and services.

Skills Required

  • 7+ years of development experience in C/C++ and Rust
  • Experience with cloud platforms (GCP, AWS)
  • Proficient in live and post-mortem debugging tools
  • Experience with DevOps tools like Jenkins, Docker, Kubernetes, and Salt
  • Track record of collaboration and mentoring junior staff
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The Company
HQ: San Francisco, CA
444 Employees
Year Founded: 2008

What We Do

Sauce Labs is the company enterprises trust to deliver digital confidence. More than 3 billion tests have been run on the Sauce Labs Continuous Testing Cloud, the most comprehensive and trusted testing platform in the world. Sauce Labs delivers a 360-degree view of a customer’s application experience, helping businesses improve the quality of their user experience by ensuring that web and mobile applications look, function, and perform exactly as they should on every browser, OS, and device, every single time. Sauce Labs enables organizations to increase revenue and grow their digital business by creating new routes to market, protecting their brand from the risks of a poor user experience, and delivering better products to market, faster.

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