Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job DescriptionThe Staff Systems Engineer in the Developer Experience group will be responsible for engineering and supporting various technologies and tools to provide best Developer experience for Visa’s Development community. Key responsibilities include:
Engineer vendor products to Visa’s environment by designing, installing, upgrading, patching, and maintaining Developer tools.
Create implementation procedures using automation tools / pipelines / gitops to manage the state of tool in target environment.
Setup / create / maintain, K8s or VM environments for the tool and follow a promotion process to take the vendor solution from non-prod to production for each release/upgrade/patch.
Assess need for third party / external integrations, meet the requirements of users using the platform, capable of creating custom implementations (plugins / extensions within or outside the tool to interface with it)
Partner with internal departments such as Cybersecurity and Governance groups to ensure controls are established maintained and complied for all Developer tools.
Interact with vendors and provide necessary feedback to tailor vendor products to meet Visa’s needs.
Perform regular housekeeping on tools to provide high standards of application stability and reliability.
Create standards/ suggestions for using the platform by Visa users.
Support ongoing Developer Tools projects and provide technical input as needed.
Support complex technical issues in an interop production environment.
Participate in L3 on-call support rotation.
Support Audit / compliance conversations for the tools and be able to implement guardrails to protect the system from unintended usage.
Tools Include: Project management, Source code management., Build and Deployment management., Test and Quality tools, Developer productivity and analytics tools.
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
QualificationsBasic Qualifications:
- 5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.
Preferred Qualifications:
- 5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.
- 4/5+ years of experience working in the capacity of a DevOps role, build/release/systems engineer, or any other software development related job
- Good administrative knowledge of GitHub, Jenkins,GH Actions, Artifactory, ArgoCD, SonarQube, DTRs
- Good working knowledge in the use of software build tools, e.g. maven, npm or Gradle.
- Minimum 2 years hands-on experience with Kubernetes required.
- Minimum 2 years of experience with AWS /GCP/Azure required.
- Proficient in at least 1 programming language – Java/Python/Groovy/GoLang
- Proficient in Unix and Windows commands
- Good knowledge in writing pipelines for CI/CD and templates management
- Excellent knowledge in troubleshooting and debugging technical issues.
- Excellent knowledge using tools such as Splunk, Datadog, Graffana, Prometheus, Cloud watch and other monitoring tools.
- Proficient with DORA, SPACE and FLOW metrics to build and understand software engineering productivity metrics.
- Excellent knowledge of DevOps practices and procedures
- Proven ability to multi-task
- Self-motivated and adaptable to change.
- Excellent verbal and written communication skills
- Ability to work in a team setting across the globe.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Additional InformationVisa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Top Skills
What We Do
At Visa, we are driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. As our products and technology have evolved with the world, Visa remains ubiquitous, reaching new customers in new and often invisible ways. We are at the center of this digital revolution with a network that connects people with over 80 million businesses all over the world. And Visa’s network is expanding, accelerating our growth. Our resilient business model, with its strong track record of success, will provide you with amazing opportunities to grow in your career, as well.
We are looking for people like YOU. Come join a people-centric company where you can invest in your career.
For more information, visit visa.com/about, visacorporate.tumblr.com and @VisaNews on Twitter.
Why Work With Us
Our employees are our company. Creating an inclusive and diverse workplace has been our key priority. With our purpose to “uplift everyone, everywhere” as our guide, we’re building an environment where diverse backgrounds and perspectives are celebrated and drive success inside our company and out in our communities.
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