Job Title: Staff System Engineer
Location: [Bangalore]
Department: IT Infrastructure
Job Summary: The Server Management Engineer (L6-2) is responsible for the installation, configuration, and management of server infrastructure within data centers and office buildings. This role focuses on hands-on implementation and maintenance of servers, storage, virtualization, and cloud migration tasks. The ideal candidate will have 15-17 years of experience with a strong background in server management, virtualization, and private cloud technologies, with a secondary focus on AWS and cloud migration.
Key Responsibilities:
- Server and Storage Management: Install, configure, and manage physical and virtual servers, storage systems, and related hardware.
- Virtualization: Implement and manage virtualization technologies including VMware, Hyper-V, and other relevant platforms.
- Cloud Migration: Assist in the migration of services from cloud environments (AWS) to on-premises infrastructure. (Ansible/Phython)
- Configuration and Maintenance: Perform configuration, maintenance, and troubleshooting of servers, storage, and network components.
- POC Servers: Configure and manage Proof of Concept (POC) servers for testing and validation purposes.
- Technology Gap Analysis: Identify and address technology gaps in current configurations and recommend improvements.
- Automation: Develop and implement automation scripts and tools for infrastructure deployment and management.
- VDI Management: Manage Virtual Desktop Infrastructure (VDI) environments, ensuring optimal performance and user experience.
- Documentation: Maintain detailed technical documentation for all configurations, processes, and procedures.
- Compliance and Security: Ensure all systems comply with security policies and standards, and maintain system integrity.
- Performance Monitoring: Monitor system performance and utilization, and implement necessary optimizations.
- Collaboration: Work closely with the IT Infrastructure Architect (L7-1) to support strategic initiatives and future planning.
Technical Expertise:
- Private Cloud: Experience with private cloud platforms such as OpenStack, KVM, and VMware vCloud suite.
- Infrastructure Services: Enable the design, planning, implementation, integration, configuration, and production support of infrastructure services across the IT workspace.
- Functional Analysis: Perform functional analysis, timeline analysis, and requirements allocation to evaluate compliance of system specifications with customer requirements.
- Efficiency Improvements: Analyze the effectiveness and efficiency of infrastructure program procedures and processes, and develop/recommend improvements.
- Problem Investigation: Investigate problems in infrastructure and services, and assist with the implementation of agreed remedies and preventative measures.
- Maintenance and Migration: Contribute to the planning and implementation of maintenance, migration, and installation work, ensuring system integrity and security.
- System Reviews: Perform system reviews of client environments and prepare findings documents outlining short and long-term strategies.
- Project Delivery: Define, document, and be responsible for the delivery of infrastructure projects or sub-projects.
- Utilization Monitoring: Use tools to monitor infrastructure component utilization and performance statistics with regards to agreed SLAs.
- System Information Maintenance: Maintain and document system information in line with compliance requirements and quality assurance standards.
- Hardware & Software Lifecycle: Monitor hardware and software lifecycles and capacity.
- Cost Optimization: Support cost optimization and ensure appropriate licensing.
- Technical Documentation: Develop and maintain technical documentation, including system architecture and design documentation.
- Innovative Problem Solving: Use innovative approaches to solve complex problems.
Qualifications:
- Education: Bachelor’s degree in Computer Science, Information Systems, or a related field.
- Experience: 15-17 years of experience in server management, virtualization, and private cloud technologies.
- Technical Skills:
- Extensive experience with server hardware and storage systems.
- Proficiency in virtualization technologies (VMware, Hyper-V, etc.).
- Strong knowledge of private cloud platforms (OpenStack, VMware vCloud).
- Experience with AWS and cloud migration processes.
- Proficient in scripting and automation (PowerShell, Python, etc.).
- Knowledge of VDI solutions (Citrix, VMware Horizon, etc.).
- Familiarity with networking protocols and hardware (Cisco, etc.).
- Experience with Linux and Windows server environments.
- Certifications: Relevant certifications such as MCSE, VCP, ITIL, etc., are preferred.
- Soft Skills: Excellent problem-solving skills, attention to detail, strong communication abilities, and the ability to work collaboratively in a team environment.
Additional Information:
- This role requires occasional travel to data center locations.
- Must be able to work flexible hours, including weekends and evenings, as needed.
Top Skills
What We Do
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial, surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Why Work With Us
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact.
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