Staff System Engineer, Augmedix

Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care. 

Our innovative suite of software and hardware – augmented by advanced LLM AI, RTLS, and healthcare workflow automations – boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more.

Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we’re only just getting started: Healthcare’s watershed moment for AI-powered transformation is here – so join us in creating the technology to power healthcare!

About the Role

In this role, the Engineer will be responsible for managing and supporting key areas of IT infrastructure and Datacenter. The main expertise required includes:

What You’ll Do

• Active Directory Administration: Configure, deploy, and manage Group Policies in Active Directory to maintain security standards, user access control, and system configurations. Regularly review and update policies to ensure compliance and optimal functionality across the organization. Experience with Azure Cloud will be considered a valuable asset.

• Okta Administration: Manage Okta as the organization’s primary identity and access management platform. Tasks include user provisioning and de-provisioning, implementing single sign-on (SSO) for integrated applications, and enforcing multi-factor authentication (MFA) for enhanced security.

• Google Workspace (GSuite) Administration: Oversee GSuite settings and policies, manage user accounts, troubleshoot access issues, and ensure seamless collaboration across Google Workspace tools. Ensure email security and data compliance standards are met.

• VMware Virtualization: Administer VMware environments, including configuring and maintaining virtual machines (VMs), monitoring system performance, and optimizing resource allocation to support organizational workloads and enhance operational efficiency.

• MDM Tool Administration: Manage device deployment and security for Mac and Windows environments using Jamf and Endpoint Central. Responsibilities include device provisioning, policy enforcement, software distribution, and system monitoring to maintain endpoint security and compliance.

What You Have

• Education: Bachelor of Science in Computer Science and Engineering, Information Technology or Equivalent.

• Experience: 3+ years of experience working with Active Directory, VMware Infrastructure, Endpoint Management, SSO, GSuite Administration. 

Bonus Points If You Have

• Certifications of Microsoft Windows Server Hybrid Administrator Associate (AZ-800), VMware vSphere 8.x Professional (2V0-21.23)

Details:

• Work Shift: Night

• Weekdays: Monday to Friday

Why you’ll love working at Commure + Athelas:

• Highly Driven Team: We work hard and fast for exceptional results, knowing we’re doing mission-driven work to transform the country’s largest sector. 

• Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil. 

• Incredible Growth: Prior to our merger, Commure and Athelas had independently grown more than 500% YoY for three consecutive years. We’ve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly. 

• Competitive Benefits: Flexible PTO (pending specific geographical locations) , medical, dental, vision, maternity and paternity leave. Note that benefits are subject to change and may vary based on jurisdiction.

Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.

Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com or @commure.com. Any emails from other domains are not affiliated with our organization.

Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.