Staff Solutions Engineer, Australia

What you'll be doing:

• Support field sales in helping customers understand the value of the Kong API Management & Connectivity solutions.
• Grow trusted client relationships throughout the entire sales lifecycle, from initial discovery/ requirement gathering to product reviews/ demos and into production.
• Lead and manage PoCs throughout the entire evaluation process.
• Work with the Customer Success team to enable new customers and establish revenue potential with existing customers.
• Support and enable partners to drive customer success and outcomes.
• Coordinate with support, product, and engineering teams to prioritize customer needs and ensure 100% satisfaction across the assigned set of accounts.
• Participate in creative lead-generating activities such as creating blog posts, leading webinars, working on industry events, etc.
• Ability to travel as required.

What you'll bring for success:

• 10 years or more of industry experience in software and technology.
• 5 years or more of pre-sales Solution Engineering or relevant experience at a SaaS, Open-source, or Enterprise Software company.
• Proven experience working with middleware, API management, integration, open-source technology and Kubernetes.
• Foundational knowledge and understanding of API Management and integration, Cloud computing trends, and open-source business models.
• Confident ability to present and lead discussions with C or Director level executives as well as Product Managers and Engineers.
• Enthusiasm for working in a high-profile, fast-paced startup culture.