The Role
Who We Are
Temporal is an open source programming model that can simplify code, make applications more reliable, and help developers focus on the important things like delivering features faster. Our amazing user community provides us with real-time feedback and contributions to improve the developer experience everywhere.
Backed by top VC firms, we have built a team of professionals from various successful start-ups and well-known technology companies. Together, we collaborate cross-functionally, engage with and support our users to improve the developer experience, deliver world-class open-source software, and enhance our commercial SaaS platform.
Temporal is growing and working towards building the best community. We are looking for those who share our values, challenge 'standard' thinking, and want to influence our future. If you have a passion for helping developer communities, open-source software, and want to be a part of our amazing team, we'd love to hear from you!
Summary:
The Staff Solutions Architect is Temporal's primary customer-facing technical leader within the New Logo team. The ideal location for this role would be in New York City, however, we are open to West Coast candidates residing in Los Angeles, San Francisco or Seattle. In this crucial role, you’ll work directly with prospects and customers, guiding them in understanding the suitability of their applications for Temporal’s platform and showcasing the technical advantages of our cloud service. Your contribution is vital in positioning Temporal against alternative technologies, helping customer engineering teams expand production applications using Temporal, and owning the technical relationship with key decision-makers. Your role is integral to our success.
What You'll DoThe Staff Solutions Architect is Temporal's primary customer-facing technical leader within the New Logo team. The ideal location for this role would be in New York City, however, we are open to West Coast candidates residing in Los Angeles, San Francisco or Seattle. In this crucial role, you’ll work directly with prospects and customers, guiding them in understanding the suitability of their applications for Temporal’s platform and showcasing the technical advantages of our cloud service. Your contribution is vital in positioning Temporal against alternative technologies, helping customer engineering teams expand production applications using Temporal, and owning the technical relationship with key decision-makers. Your role is integral to our success.
- Help prospects understand if their application is suitable for Temporal
- Help customers & prospects understand the technical benefits and drawbacks of the Temporal platform and cloud service
- Position Temporal successfully against alternative technologies or technical patterns
- Create the conditions in customer engineering organizations that allow them to expand the number of production applications using Temporal
- Partner with Account Executives to develop and execute an overall account plan
- Own the relationship with customer technical decision-makers in evaluating and operating temporal applications.
- Travel expected to be 25-50%
- MUST live within commuting distance to New York City, Los Angeles, San Francisco or Seattle.
- Excellent technical communication skills (presenting, whiteboarding, writing)
- Comfortable discussing distributed system technologies, design decisions, and best practices
- Able to construct application prototypes and follow through with design, development, build, and deployment guidance using one of Temporal’s supported languages (Java, Golang, Typescript, Python, PHP)
- Conversant in topics related to operating applications in production, such as security, reliability, performance, cost management, and operations
- Can offer helpful advice and good arguments to customers on architectural topics like application patterns and platform architectures
- Comfortable working with at least one of the major cloud providers and using the various services commonly employed for application development & production
- Serve as a technical advisor to Sales Account Executives - can help identify good/poor fit use cases, assist with scoping and sizing of opportunities, and anticipate where customer technical choices will work for or against Temporal
- Likes to learn new technical topics, often directly from Engineering
- Can come up to speed without any sales-specific training (i.e., from docs, videos & conversations)
- Partners well with engineers working at customer organizations
- Serves as a good technical coach: likes to find ways to make others look smart
- The estimated on target earnings for this role is $240,000 - $300,000.
- This is a base salary and variable role with a 70/30 split.
- Additionally, this role is eligible to participate in Temporal's equity plan.
Compensation ranges reflect salary and commission compensation (when applicable) across several geographic markets. Employment offers carefully consider multiple factors, including prior experience, knowledge, expertise, skillset, market location, and job level assessed during the interview process.
Employee benefits and perks below are for full-time employees, part-time or temporary positions are excluded.
U.S. Benefits
- Unlimited PTO, 12 Holidays + 2 Floating Holidays
- 100% Premiums Coverage for Medical, Dental, and Vision
- AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available)
- Empower 401K Plan
- Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more!
International Benefits
- Paid Time Off (PTO) and Benefits outside the United States vary by country, and are issued in partnership with Remote.com. Additionally, Temporal offers perks to all international employees for learning & career development, a lifestyle spending account, in-home office setup (in addition to company-issued hardware), professional memberships, work-from-home meals, and access to the Calm app for mental wellness.
Additional Perks
- $3,600 / Year Work from Home Meals
- $1,500 / Year Career Development & Learning
- $1,200 / Year Lifestyle Spending Account
- $1,000 / Year In-Home Office Setup (In addition to Temporal issued equipment - laptop, monitor, keyboard, mouse, trackpad, and extension power cable at no cost to you)
- $500 / Year Professional Memberships
- $74 / Month Reimbursement for Internet
- Calm App Subscription for Mental Health & Wellness
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
We are not working with external recruitment agencies, thanks.
Temporal Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Temporal Technologies and has not been reviewed or approved by Temporal Technologies.
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Healthcare Strength — Healthcare coverage is described as 100% employer-paid for medical, dental, and vision, with AD&D, short- and long-term disability, and life insurance included. Feedback suggests this breadth and cost coverage is a strong differentiator for a remote-first employer.
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Leave & Time Off Breadth — Time off includes unlimited PTO alongside 12 standard holidays and 2 floating holidays. Feedback suggests this structure supports rest and recharge across teams.
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Wellbeing & Lifestyle Benefits — Wellbeing and remote-work support include a home office stipend, internet reimbursement, WFH meals, Calm app access, a lifestyle spending account, and learning/professional membership budgets. Feedback suggests these perks enhance overall total rewards beyond base pay.
Temporal Technologies Insights
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The Company
What We Do
Temporal develops and distributes the world's leading open source durable execution system. We make code fault tolerant, durable and simple. Innovative companies like Datadog, Glovo, Indeed, Netflix, Qualtrics, Remitly, Snap and Yum! Brands build their services and applications with Temporal to make them reliable to run, productive to enhance and easy to troubleshoot and repair. More than a decade in the making, Temporal is powered by veterans behind some of the industry's most loved systems technologies, programming frameworks and open source communities as well as investors like Amplify Partners, Sequoia Capital and Index Ventures.
