Job Summary
Work Arrangement: Due to the launch of our new greenfield site, this role will start as remote. Candidates are expected to transition to an onsite work arrangement once the facility is readyRequired Skills & Competencies
• Agile experience
• Project management certification preferred
• Experience in managing IT infrastructure and facility projects, including but not limited to:
o Network administration and optimization
o Server management and maintenance
o Implementation of Cybersecurity measures
o Coordination with contractors, vendors, and stakeholders
• Experienced working with Agile teams to develop and launch strategic programs against concreate deadlines
• Knowledge of computer systems validation and QMS compliance
• Demonstrated flexibility and ability to function in a fast-paced, growth industry and work environment
• Proficient in the following computer software applications: MS 365 Suite (Word, Excel, PowerPoint Project, Outlook, Teams), Smartsheet, SharePoint
• Helpful to have working knowledge or familiarity with:
o Agile applications (Jira & Confluence)
o CRM Environments (SalesForce, Marketing Cloud)
o SAP ERP Programs
o Integrations (MuleSoft)
o PLM & QMS applications (Arena)
o PPM tools (Clarity)
Job Profile Title: Staff Solution Program Manager (SSPM)
Business Title: Staff Solution Program Manager (SSPM)
Department: Project Management Office (PMO)
FLSA Status: Exempt
Position Overview:
We are seeking an experienced SSPM to oversee our IT infrastructure and facility projects related to new office buildouts, existing office remodels, and any other similar IT infrastructure network office efforts. The ideal candidate will have a proven track record in managing IT projects related to network administration, server management, and overall IT infrastructure within facility management. This position is responsible for the delivery of programs through a methodical approach of planning, executing, and controlling projects from start to finish.
The SSPM demonstrates solution ownership and leads teams through the program execution process to achieve the strategic objectives of the supported franchises. Utilizing professional program management concepts and frameworks aligned with company goals, the SSPM creatively and effectively manages programs. They strike a balance between independent judgment and collaborative organization to develop methods, techniques, and evaluation criteria for achieving results.
Responsibilities
• Lead and manage IT infrastructure and facility projects related to new office build outs, existing office remodels, and any other similar IT infrastructure network office efforts projects from inception to completion, ensuring they are delivered on time, within scope, and within budget
• Collaborate with stakeholders to define project scope, objectives, and deliverables
• Build and maintain overall detailed project plan, Gantt chart, status updates, and RAIDE Register (Risks, Assumptions, Issues, Dependencies and Escalations) integrating all cross-functional workstreams
• Maintain and update project schedule and dependencies integrated with Agile teams, ARTs, and Solutions PI Plan
• Effectively communicate project status/reports to stakeholders
• Lead release-based program core team and steering committee meetings for assigned program(s)
• Lead project-related activities of project team members, providing guidance on conformance to established computer systems validation procedures
• Identify and assess mitigation options for program risks and issues, and escalate as needed to ensure program success
• Assist Business Process Owners and core teams in problem solving and scenario analysis to assess impact of change requests
• Provide input to Agile teams and ARTs review during PI planning and assess impact of PI Planning output to overall plan
• Adhere to all regulatory agency standards, company quality standards and corporate policies
• Must be able to travel domestically and internationally as business needs demand
• Perform other duties as required
Key Decision Rights
• Contributes to 12-month program schedule & supporting detailed integrated project plan, identification and communication of major programs risks, issues, and blockers impacting overall program delivery
• Influences program timelines, budget, and priorities, change management of any changes impacting overall program timeline
Required Leadership/Interpersonal Skills & Behaviors
• Strong influence management skills – track record of influencing behaviors
• Excellent communication, collaboration, problem solving, and people skills
• Desire to learn and to help teams continuously improve
• Courage to challenge & advise various stakeholders, including senior leaders
• undefined
Required Skills & Competencies
• Agile experience
• Project management certification preferred
• Experience in managing IT infrastructure and facility projects, including but not limited to:
o Network administration and optimization
o Server management and maintenance
o Implementation of Cybersecurity measures
o Coordination with contractors, vendors, and stakeholders
• Experienced working with Agile teams to develop and launch strategic programs against concreate deadlines
• Knowledge of computer systems validation and QMS compliance
• Demonstrated flexibility and ability to function in a fast-paced, growth industry and work environment
• Proficient in the following computer software applications: MS 365 Suite (Word, Excel, PowerPoint Project, Outlook, Teams), Smartsheet, SharePoint
• Helpful to have working knowledge or familiarity with:
o Agile applications (Jira & Confluence)
o CRM Environments (SalesForce, Marketing Cloud)
o SAP ERP Programs
o Integrations (MuleSoft)
o PLM & QMS applications (Arena)
o PPM tools (Clarity)
Education and Experience
• Bachelor’s degree in Business, Computer Science, Information Technology, Engineering, or a related field; Advanced degree preferred
• At least 10 years of overall work experience in a technical discipline and 5 years of demonstrated experience in a program management role of large complex programs.
Additional Information
• The position is Remote** at our Costa Rica office.
• Travel is estimated at 10% but will flex depending on business needs
**Remote: All positions will be on-site 5 days per week once the Plant is ready
Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.
We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!
Skills Required
- Bachelor’s degree in Business, Computer Science, Information Technology, Engineering, or a related field
- At least 10 years of overall work experience in a technical discipline
- At least 5 years of demonstrated experience in program management of large, complex programs
- Experience with Agile methodologies and Agile teams
- Experience managing IT infrastructure and facility projects
- Knowledge of network administration and optimization
- Experience with server management and maintenance
- Experience implementing cybersecurity measures
- Experience coordinating contractors, vendors, and stakeholders
- Knowledge of computer systems validation and QMS compliance
- Proficiency with Microsoft 365 Suite, Smartsheet, and SharePoint
- Project management certification
- Advanced degree
- Familiarity with Jira and Confluence
- Familiarity with Salesforce and Marketing Cloud
- Familiarity with SAP ERP programs
- Familiarity with MuleSoft integrations
- Familiarity with Arena PLM and QMS applications
- Familiarity with Clarity PPM tools
Insulet Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Insulet and has not been reviewed or approved by Insulet.
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Healthcare Strength — Healthcare coverage is broad, including medical, dental, vision, life and disability insurance, wellness resources, and an EAP. Plan details are described as comprehensive, with PPO options and first-day eligibility noted in some cases.
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Retirement Support — Retirement programs include a 401(k) with a company match equal to 50% of the first 6% of pay, with vesting after a year. This match is paired with other financial benefits and is characterized as a strong element of the package.
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Equity Value & Accessibility — An ESPP with a 15% discount and a look-back enables stock purchases at 85% of the lower offering-period price. This feature is presented as a notably attractive wealth-building benefit.
Insulet Insights
What We Do
Insulet Corporation, headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod® Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. Founded in 2000 (NASDAQ: PODD), Insulet operates with a customer-centric focus to supply high-quality products and expand the use of insulin pump therapy. Omnipod products are now available in 20+ countries around the globe. HIRING SCAM ALERT Recently, individuals impersonating Insulet Human Resources members have offered fraudulent interviews and job offers to unsuspecting candidates. To help protect you from these scam artists, please be aware that: • Insulet will never interview a candidate over RingCentral, similar messaging apps or social media (i.e. Google Hangouts, WhatsApp, Facebook Messenger, etc.), or via text message. • Insulet will never send a company check or ask an applicant to pay a fee or purchase at home work/training materials in connection with an application for employment. • Insulet will never provide excess money to an applicant and ask the applicant to write a check for repayment. If you have any doubt about a job offer or any other communication purporting to come from Insulet, please reach out to us directly at 978-600-7000. If you receive any type of communication on behalf of Insulet that seems inappropriate or suspicious, please report this activity to: www.iC3.gov or www.stopfraud.gov
