Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.
We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!
Job Profile Title: Staff Solution Program Manager
Business Title: Staff Solution Program Manager
Department: Agile Delivery Office
FLSA Status: Exempt
Position Overview:
This position is responsible for the delivery of programs through a methodical approach of planning, executing, and controlling projects from start to finish. The Staff Solution Program Manager guides teams through project execution process to realize strategic objectives of the franchises they support. Use professional project management concepts and frameworks in accordance with company objectives to solve complex problems in a creative and effective way. Exercise a balance of independent judgment and group organization in developing methods, techniques, and evaluation criteria for obtaining results.
Responsibilities
- Responsible for planning, program management, and on time delivery of strategic priorities supporting the franchise programs across multiple ARTs.
- Build and maintain overall detailed project plan, Gantt chart, status updates, and RAIDE Register (Risks, Assumptions, Issues, Dependencies and Escalations) integrating all cross-functional workstreams.
- Maintain and update project schedule and dependencies integrated with Agile teams, ARTs, and Solutions PI Plans
- Lead release-based program core team and steering committee meetings for assigned program(s)
- Lead project-related activities of project team members, providing guidance on conformance to established computer systems validation procedures.
- Identify and assess mitigation options for program risks and issues, and escalate as needed to ensure program success
- Assist Business Process Owners and core teams in problem solving and scenario analysis to assess impact of change requests
- Provide input to Agile teams and ARTs review during PI planning and assess impact of PI Planning output to overall plan
- Adhere to all regulatory agency standards, company quality standards and corporate policies.
- Must be able to travel domestically and internationally as business needs demand.
- Perform other duties as required.
Key Decision Rights
- Contributes to 24-month program roadmap & supporting detailed integrated project plan, identification and communication of major programs risks, issues, and blockers impacting overall program delivery
- Influences program timelines, budget, and priorities, change management of any changes impacting overall program timeline
Required Leadership/Interpersonal Skills & Behaviors
- Strong influence management skills – track record of influencing behaviors
- Excellent communication, collaboration, problem solving, and people skills
- Desire to learn and to help teams continuously improve
- Courage to challenge & advise various stakeholders, including senior leaders
Required Skills and Competencies
- SDLC and Infrastructure Program Management experience
- Agile/SAFe certification and transformation experience
- Project management certification preferred
- Experience leading development, testing, and launch of hardware, software, and cloud systems
- Experienced working with Agile teams to develop and launch strategic programs against concreate deadlines
- Knowledge of computer systems validation and QMS compliance
- Demonstrated flexibility and ability to function in a fast-paced, growth industry and work environment
- Proficient in the following computer software applications: MS 365 Suite (Word, Excel, PowerPoint Project, Outlook, Teams), Miro, Smartsheet, SharePoint, Timeline Pro
- Helpful to have working knowledge or familiarity with:
- Agile applications (Jira & Confluence)
- CRM Environments (SalesForce, Marketing Cloud)
- ERP system (SAP)
- Integration (Mulesoft)
- PLM & QMS applications (Arena)
- PPM tools (Clarity)
Education and Experience
- Bachelor's Degree
- At least 10 years of overall work experience in a technical discipline and 5 years of demonstrated experience in a program management role
Additional Information
• The position can be remote, hybrid or in-person at our Acton or San Diego office.
• Travel is estimated at 10% but will flex depending on business need.
NOTE: This position is eligible for hybrid working arrangements (requires on-site work from an Insulet office at least 1x/week; may work remotely other days). #LI-Hybrid
Top Skills
What We Do
Insulet Corporation, headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod® Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. Founded in 2000 (NASDAQ: PODD), Insulet operates with a customer-centric focus to supply high-quality products and expand the use of insulin pump therapy. Omnipod products are now available in 20+ countries around the globe.
HIRING SCAM ALERT
Recently, individuals impersonating Insulet Human Resources members have offered fraudulent interviews and job offers to unsuspecting candidates. To help protect you from these scam artists, please be aware that:
• Insulet will never interview a candidate over RingCentral, similar messaging apps or social media (i.e. Google Hangouts, WhatsApp, Facebook Messenger, etc.), or via text message.
• Insulet will never send a company check or ask an applicant to pay a fee or purchase at home work/training materials in connection with an application for employment.
• Insulet will never provide excess money to an applicant and ask the applicant to write a check for repayment.
If you have any doubt about a job offer or any other communication purporting to come from Insulet, please reach out to us directly at 978-600-7000.
If you receive any type of communication on behalf of Insulet that seems inappropriate or suspicious, please report this activity to: www.iC3.gov or www.stopfraud.gov
